User Manual
Table Of Contents
- Notices and Compliance
 - Getting Started
 - Getting Familiar With Your Computer
- Top View
 - Left Side View
 - Right Side View
 - Back Edge View
 - Bottom View
 - Keyboard Basics
 - Primary Keys
 - Keyboard ergonomics
 - LED Status Indicators
 - Touchpad
 - Display
 - Memory
 - Audio
 - The PC Card Slot
 - The Hard Disk Drive
 - The Optical Disk Drive (option)
 - Smart Card or EXPRESS Card Slot (option)
 - Computer Security
 - ENERGY STAR®
 - Ports and Connectors
 
 - Making Connections
 - Wireless Communication
 - Operating with Battery Power
 - Customizing Your BIOS Settings
 - Optional Equipment and Accessories
 - Maintenance
 - Service
 - Troubleshooting
- Application Troubleshooting
 - Battery Troubleshooting
 - Display Troubleshooting
 - Hard Disk Troubleshooting
 - Keyboard and Mouse Troubleshooting
 - Modem Troubleshooting
 - Miscellaneous Troubleshooting
- The computer shuts off unexpectedly
 - The speaker volume is too high or too low
 - The computer won’t turn on
 - The computer will not come on when the power button is pressed but the power, external power and battery indicators flash in sequence.
 - The computer won’t turn off
 - The computer enters suspend mode too quickly
 - The computer doesn’t automatically suspend
 - The system date and time are incorrect
 - I receive an “out of memory” error message
 
 - PC Card Troubleshooting
 - FAQs
- I’ve heard that cleaning up and rearranging files on the hard drive will improve the startup speed of my programs. How do I do this?
 - How do I adjust the volume?
 - How do I change the battery?
 - How long will the battery last?
 - How do I change the display brightness?
 - How do I clean the display?
 - How do I calibrate the touch screen?
 
 
 
General Dynamics Itronix | 72-0136-004 
GD6000 User Guide
We are committed to providing you world class support services 
that ensure the lowest total cost of ownership for your hardware 
investment. The icareServices program will help you maximize end 
user productivity and decrease overall system operating cost. 
Client Care Center (CCC)
General Dynamics Itronix Client Care Center – The CCC is an 
internal central point for telephone warranty support for all 
General Dynamics Itronix products. Our Technical Service 
Representatives know your product and provide input and sup-
port for problem resolution.
One call to the convenient Client Care Center number at (1-800-
638-9270, Opt 2) allows a single entry point of access to meet 
all your needs.  
You may also use the web portal at www.gd-itronix.com/CCC.  
The CCC receives calls from 5am-5pm Pacific Daylight Time, 
Monday through Friday (except on holidays).  Sorry, 1-800 
numbers ARE NOT accessible from Mexico.
Technical Service Representatives provide the following sup-
port services:
 
 Product troubleshooting
 
 RMA origination for service return
 
 RMA status check on product service 
 
 Check status Warranty/Service Kit orders
 
 Coordinate requests for product upgrades
 
 Wireless Radio registration
 
 icareServeNet registration and training
General Dynamics Itronix offers service uplift programs for 
clients who wish to expand their support coverage beyond the 
basic warranty. Coverage and details of these programs are 
available online at www.gd-itronix.com 
Product Support - Downloads
It is easy to get the software updates you need to keep your 
configuration current and get the most from your product. Click 
here to get current downloads. 
note Downloads are listed by product number (GD6000).
Service










