User's Manual

Revision 7/7/05 59
mail using the Verizon Wireless Send Mail Server (also referred to as a SMTP - Simple Mail Transport Protocol Server),
when you are connected to the Internet, wirelessly or via other means.
Additional important notes about the Verizon Wireless Send Mail Server:
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x There is no monthly charge for this service.
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x Message Limits are as follows: 2MB Message Size, 100 Recipients per message.
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x Customers that are identified as using this server to generate SPAM messages (what most would consider unsolicited
junk e-mail) will be denied access to this server (e-mail messages will not be sent).
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x If you are using an e-mail client other than Outlook® or Outlook Express® and it fails to work with the Verizon
Wireless Send Mail server, it may not support authentication correctly. Try using Outlook Express® if you have any
problems. If it works and your e-mail client does not, check to see if any updates are available for your e-mail client.
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x NOTE: Credentials established on www.vtext.com may take up two hours before they will work on the
smtp.vzwmail.net server. If your credentials work on www.vtext.com
but not on the smtp.vzwmail.net server, try
again after two hours.
Web Based E-mail
If you currently do not have e-mail software, or if you do not have a text messaging capable Verizon Wireless device or
phone, you can sign up for web based e-mail at any of the popular portal sites, such as http://www.yahoo.com, or
http://www.msn.com. You may also search for other e-mail providers from any of these pages.
8 TROUBLESHOOTING
WWAN (CDMA/1XRTT)
Wi-Fi
8.1 WWAN (CDMA/1XRTT/1XEVDO)
When installing VZAccess Manager, it was not able to find the WWAN device (wireless phone and cable or
1xEV-DO/1XRTT/CDMA PC Card).
x If using a wireless phone and cable make sure it is powered ON and securely connected.
x If using a wireless phone and cable, try powering it OFF, then ON again.