User's Manual

General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Table of Contents
Option 1: Restoring System Information ........................ 50
Option 2 : Restoring a Backup ......................................... 50
Option 3: Restoring Drive C: ............................................. 50
Client Care Center (CCC) ................................... 51
Services Expertise ........................................................... 51
Product Support - Downloads ......................... 51
Service and Support ..............................................51
Troubleshooting .....................................................52
Application Troubleshooting ..........................52
My application locks up, acts strangely, or produces a Gen-
eral Protection Fault (GPF) error or blue screen ............... 52
Battery Troubleshooting ................................... 52
The battery does not charge ............................................. 52
The batteries take much longer than seven hours to charge
52
The batteries don’t last very long ..................................... 52
The gas gauge isn’t full after charging the battery ........... 53
The gas gauge reads “full,” but the charging LED is still lit 53
My battery seems to have less and less capacity ........... 53
Display / Touch Screen .....................................53
The display performance is slow ...................................... 53
I can’t read the display ...................................................... 53
The underlined, inverse, and hypertext characters are difficult
to read on the screen ........................................................ 53
I can’t see the cursor while using the DOS editor ........... 53
I changed my display resolution, but I see no difference on
the screen .......................................................................... 53
Nothing happens when I try to use the stylus on my touch
screen ................................................................................ 53
The touch screen doesn’t respond after a suspend ........ 53
Hard Disk ............................................................53
The hard disk will not spin up so the computer can’t boot up
53
Keyboard and Mouse Troubleshooting ..........54
Something unexpected happens when I press a key ..... 54
Incorrect characters appear on the screen when I press
certain keys ....................................................................... 54
I have difficulty double-clicking the mouse fast enough . 54
Modem Troubleshooting ..................................54
The modem doesn’t work ................................................ 54
The modem doesn’t dial a number .................................. 54
The modem dials and receives an answer but does not
establish a connection ...................................................... 54
PC Cards ...........................................................54
I can’t remove the PC card................................................ 54
Read Error .......................................................................... 54
The computer locks up when I remove the PC card ....... 54
Miscellaneous Troubleshooting ......................54
The computer shuts off unexpectedly ............................. 54
The speaker volume is too high or too low ...................... 54
The computer won’t turn on ............................................. 54
The computer won’t turn off............................................. 54
The computer enters suspend mode too quickly ............ 55
The computer doesn’t automatically suspend ................. 55
The system date and time are incorrect ........................... 55
I receive an “out of memory” error message .................. 55
Holding down the Power button to reset the computer
doesn’t always work ......................................................... 55
The computer doesn’t make any sounds, even during boot-
up ....................................................................................... 55
The fan stopped running ................................................... 55
Can I improve the startup speed of my programs by cleaning
up and rearranging files on the hard drive? ...................... 55