User's Manual
Table Of Contents
- Notices, Compliance and Safety
- Getting Started
- Getting Familiar With Your Computer
- Front View
- Left Side View
- Right Side View
- Back Edge View
- Bottom View
- Keyboard Basics
- Radio ON/OFF Switch (option)
- Application Launch Key
- Touch Screen Display
- Lid Switch
- LED Status Indicators
- Audio
- The PC Card Slot
- Touchpad
- Smart Card or EXPRESS Card Slot (option)
- The Hard Disk Drive (HDD)
- The Media Bay
- Computer Security
- Ports and Connectors
- ENERGY STAR®
- Making Connections
- Wireless Communication
- Operating with Battery Power
- Customizing Your BIOS
- Optional Equipment and Accessories
- Maintenance and Storage
- Service and Support
- Troubleshooting
- Application Troubleshooting
- Battery Troubleshooting
- Display / Touch Screen
- The display performance is slow
- I can’t read the display
- The underlined, inverse, and hypertext characters are difficult to read on the screen
- I can’t see the cursor while using the DOS editor
- I changed my display resolution, but I see no difference on the screen
- Nothing happens when I try to use the stylus on my touch screen
- The touch screen doesn’t respond after a suspend
- Hard Disk
- Keyboard and Mouse Troubleshooting
- Modem Troubleshooting
- PC Cards
- Miscellaneous Troubleshooting
- The computer shuts off unexpectedly
- The speaker volume is too high or too low
- The computer won’t turn on
- The computer won’t turn off
- The computer enters suspend mode too quickly
- The computer doesn’t automatically suspend
- The system date and time are incorrect
- I receive an “out of memory” error message
- Holding down the Power button to reset the computer doesn’t always work
- The computer doesn’t make any sounds, even during boot-up
- The fan stopped running
- Can I improve the startup speed of my programs by cleaning up and rearranging files on the hard drive?
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Service and Support
We are committed to providing you world class support
services that ensure the lowest total cost of ownership
for your hardware investment. The icareServices program
will help you maximize end user productivity and decrease
overall system operating cost.
Client Care Center (CCC)
The General Dynamics Itronix Client Care Center provides
world class service with a single entry point of access to meet
all your needs including:
Troubleshooting and RMA origination
Dispatch of field support staff
Wireless carrier service activation
Hardware performance information
RMA status checks on service unit and warranty/service parts
orders
New and refurbished platform, accessory, and add-on orders
Trial unit orders and status updates
Proof of delivery status updates for service and new unit orders
International new unit and accessory, peripheral and service
parts orders
Centralized access for all invoicing and finance related issues
Most of these services are available through the icareServeNet
web based system.
Go to the Support section of our website and select ServeNet
Login for more information.
Services Expertise
The Technical Services and Client Services Account
Management staff provide support with expertise that
spans hardware platforms, industry applications and third
party solutions. They regularly visit customers to garner
feedback and input and provide training and post-installation
support. For more information on our comprehensive service
programs or current support phone numbers and email
addresses, click here.
Product Support - Downloads
It is easy to get the software updates you need to keep your
configuration current and get the most from your product.
Go to the Support section of our website and select product
downloads.
NOTE Downloads are listed by model and/or product number
(GD8000).