Getting Started Getting Started Congratulations on your purchase of the Itronix Duo-Touch Tablet PC! Your new Duo-Touch features the most innovative advances in portable computing technology. It combines state-of-the-art ergonomics, patented RF technology, and a rugged, durable architecture to provide you with a Tablet PC that is compact, powerful, and easy to use virtually anywhere.
Unpacking Your System After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear damaged. The shipping carton should contain a Duo-Touch Tablet PC with the following features and parts: Standard Parts Duo-Touch Tablet PC AC Adapter and Power Cord (1) Digitizer Pen with Tether (5) Pen replacement tips and (1) removal tool Cleaning cloth Duo-Touch Quick Start Guide Standard Features 8.
Optional Accessories The following items are normally optional, but some vendors may include them in the standard package. Some items may not be available in some countries, or some vendors may choose not to carry all the items. A complete list of Itronix optional peripherals and accessories is listed on the Itronix website.
Precautions You can use your computer under a wide range of environmental conditions.
The First Time... Using your computer for the first time involves: Connecting the AC Adapter Turning the Duo-Touch ON/OFF Calibrating the Display More Basics The next section, Getting Familiar with Your Computer, contains basic information you need to efficiently use your Duo-Touch.
Startup Problems If your computer does not start properly, try these solutions: Connect the AC adapter to charge the battery if it is not charged. NOTE The Power Status LED should be solid blue and the Power LED on the AC adapter should be lit if the AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the task tray. If the AC adapter is connected, make sure the electrical outlet you are using works.
Tips for New Owner Read the Troubleshooting section for common questions and answers about the Duo-Touch Take the Windows tutorials Select "Get Going with Tablet PC" from the Start Menu. Take responsibility for backup Back up files often. Users who need to manage large amounts of data may wish to use backup devices such as a ZIP drive.
Getting Familiar with Your Tablet PC Getting Familiar with your Tablet PC The Itronix Duo-Touch is a rugged, weather-sealed Tablet PC system built for the demanding environment of the mobile worker. This computer is a superior work tool for collecting, managing, and communicating information in the field. This section describes the external and internal features of your DuoTouch Tablet PC. This document uses the landscape view as the default orientation.
Front View # Feature Description 1 Microphone Use the sealed, integrated microphone for audio input 2 LED Status Indicators The LEDs light up when a particular function of the computer is active 3 Power Button Press this button to turn the unit on or off or to hibernate 4 Display 8.
Right Side View # Feature Description 1 Fax/modem RJ-11 Jack The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps. 2 2 USB 2.0 ports The Universal Serial Bus (USB ) enables you to attach keyboards, mice, scanners, printers and other USB devices. USB devices can be chained together on a single cable. 3 CompactFlash Slot CompactFlash card support.
Left Side View # Feature Description 1 Security Slot Your computer has a Security Slot that can be used with a standard laptop locking device, such as a Kensington Lock.
Top Edge View # Feature Description 1 Pen Storage Slot Store the pen / stylus here when not using it. 2 LAN RJ-45 Jack With an Ethernet LAN (Local Area Network) you can make LAN connections without installing PC Cards. Connection speed is 10/100/1000 Mbps. 3 Type II PC Card Slot The PC Card Slot supports 32 bit Card Bus 2.1 interface as well as Zoom Video when in landscape orientation. You can use this slot with PC Card Radios. 4 Pen Tether Slot Thread your pen tether through this slot.
Bottom Edge View # Feature Description 1 Multi-IO Extension Slot Use this Multi-IO extension slot with the Desk Mount or the Vehicle Dock. 2 DC-in Jack Power the Tablet PC by connecting the AC adapter or vehicle adapter.
Back View # Feature Description 1 Pen / Stylus Slot Use the pen provided with your Tablet PC to navigate and input on the touch panel display. Store it in the slot when not using it. 2 Second Battery Connector Attach a second, external battery to this connector to extend battery life. 3 Pen Tether Attach a pen tether to the tether slot to keep the pen with the Tablet PC. 4 Thermal Grate Covers the fan. Do not cover this grate while using the Duo-Touch.
Buttons and Hot Keys Page 1 of 3 Duo-Touch™ Help Buttons and Hot Keys The Duo-Touch has seven Hot Keys to speed common functions. Additionally, it has a Power Button, an RF On/Off Button, and a Master Reset Key. Hover the mouse over each number on the picture to see a description # Icon Hot Key Description 1 Rotate Key Use this key to switch between portrait and landscape orientation on the display. It rotates the screen in 90° increments. You can also program it to execute a specific function.
Buttons and Hot Keys Page 2 of 3 5 Line Up Key Press this key to move the cursor up one line. You can also program it to execute a specific function. 6 Line Down Key Press this key to move the cursor down one line. You can also program it to execute a specific function. 7 Function Key (Fn) Press this key in combination with another key to perform more functions. See the standard key combinations listed below.
Buttons and Hot Keys Page 3 of 3 Power Button The power button is located at the top left corner above the display when the unit is in landscape orientation. Press this button to turn the unit on or off or hibernate. RF ON/OFF Button This button is located on the back of the Tablet PC. It turns off Bluetooth and disables WLAN , WWAN, and GPS radios. NOTE The Bluetooth radio is enabled whenever the unit is turned on, even if the RF ON/OFF button had been used to turn it off.
LED Status Indicators Page 1 of 1 Duo-Touch™ Help LED Status Indicators The Duo-Touch has four LED status indicators located left of the display when the unit is in landscape orientation. The LEDs light up when a particular function of the computer is active. LED numbers are from top to bottom when the Tablet PC is in landscape orientation.
Display and Pen Basics Your Duo-Touch has an 8.4" TFT SVGA outdoor transmissive display with digitizer control panel and touch screen. It is an active matrix color display with integrated graphics capabilities that provides excellent readability both indoors and outdoors. Changing the Display Orientation You can change between landscape and portrait orientation by pressing the rotate hot key. Each time you press the key, the screen rotates 90∞ counter-clockwise.
Display and Pen Basics Page 1 of 5 Duo-Touch™ Help Display and Pen Basics Your Duo-Touch has an 8.4" TFT SVGA outdoor transmissive display with digitizer control panel and touch screen. It is an active matrix color display with integrated graphics capabilities that provides excellent readability both indoors and outdoors. Changing the Display Orientation You can change between landscape and portrait orientation by pressing the rotate hot key .
Display and Pen Basics Page 2 of 5 If you have trouble reading your display, you can adjust the screen brightness using hot keys. An on-screen brightness bar pops up to show the brightness levels when you press one of the following: z Press FN+Rotate to increase brightness z Press FN+Security to decrease brightness NOTE If the Auto Adjust Brightness function is enabled, the backlight adjustment may change depending on ambient light conditions.
Display and Pen Basics Page 3 of 5 3. Select the Digitizer / Touch Screen button to change between digitizer and touch screen modes. Calibrating the Digitizer Touch Panel 1. From the Start Menu, select Control Panel. 2. If you are in Classic View continue to step 3. If you are in Category View select Printers and Other Hardware and continue to step 3. 3. Select Tablet and Pen Settings and then select the Settings tab. 4.
Display and Pen Basics Page 4 of 5 5. Tap the Calibrate button. 6. After you have completed calibration by touching the cross-hairs with your pen, select OK to have the new settings take effect. Calibrating the Touch Screen 1. From the Start Menu, select All Programs, Mobile Computer Tools, Touch Screen Calibrator. mk:@MSITStore:C:\Documents%20and%20Settings\barvillj.ITRXNT1\My%20Documents...
Ports and Connectors Page 1 of 1 Duo-Touch™ Help Ports and Connectors Icon no icon Ports and Connectors Connection Location RJ-11 Phone line/modem (internet and fax) Right Side RJ-45 Ethernet Top Edge DC-in AC Adapter (power) Bottom Edge 2 USB 2.
Disk Drives Your Duo-Touch comes with several components for reading and writing (recording) information. The Hard Disk Drive (HDD) The hard disk drive provides high-capacity storage and fast access. The operating system and most programs are stored here. Your Duo-Touch identifies the hard disk drive as drive C:. Your hard disk drive may include an optional hard drive heater to allow operation in certain environments.
Making Connections Making Connections Your Duo-Touch is equipped with a full array of ports and connectors, including standard input/output (I/O) ports for quickly and easily adding peripherals such as a USB printer. Refer to documentation included with individual devices for details on connecting these devices to your computer. Along with the standard ports found on most computers, your computer also includes modem and LAN ports for advanced communications technology.
Attaching Power You can operate the computer while the battery is charging, while on external power or on battery power only. Attaching the AC Adapter 1. Connect the supplied AC adapter power cord to the AC adapter. 2. Connect the AC adapter to the DC power port on your computer. 3. Connect the AC adapter power cord to an AC outlet. Alternately, you can attach the optional vehicle adapter.
3. If you need to leave the system for a short time, or if you want to conserve battery power, you can put the computer into hibernation mode by pressing the power button. See Power Management for additional information. CAUTION Shutting down the computer improperly could result in lost or corrupted data.
Ethernet The Ethernet LAN (RJ-45 Jack) on the top edge of the computer enables you to make LAN connections without installing PC cards. Connection speed is 10/100/1000 Mbps.
Internet and Fax The fax/modem RJ-11 jack can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed for this system. In this case, you may use a PCMCIA modem. CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines. Do not use digital lines, such as PBX and ISDN systems found in many offices. Digital lines may damage your modem.
Attaching USB Devices The two Universal Serial Bus (USB) 2.0 ports enable you to attach USB devices such as keyboards, mice, scanners, and printers. USB devices can be chained together on a single cable.
Using PC Cards Page 1 of 1 Duo-Touch™ Help Using PC Cards The Duo-Touch has a Type II PC Card Slot located on the top side of the computer. It supports 32 bit Card Bus 2.1 interface as well as Zoom Video when in landscape orientation. You can use this slot to interface between your DuoTouch and a variety of communications devices, such as network adapters, SCSI adapters, fax/modems, and PC Card Radios. It can also provide additional data storage capacity. Installing a PC Card 1.
Using CompactFlash Cards Page 1 of 1 Duo-Touch™ Help Using CompactFlash Cards Your Duo-Touch can use Type 1 CompactFlash Cards for secure data storage. If you store any user-installed application programs and associated data on CompactFlash, these programs and data will not be lost after a hard reset. Files stored on CompactFlash Cards can be created, deleted, moved and amended in exactly the same manner as files stored in memory. Installing a CompactFlash Card 1.
Audio Your Duo-Touch has integrated audio as well as audio jacks so you can connect external audio components # Feature Description 1 Microphone Integrated microphone for audio input 2 Speaker Integrated speaker for audio output 3 Audio-out jack Connect external speakers or a stereo headset 4 Audio-in jack Connect an external microphone for audio recording Changing the volume Use the volume function keys; or Open the Windows volume control program by double-tapping the speaker icon in
Securing the Tablet PC with a Lock Your computer has a Security Slot (1) on the left side. It can be used with a standard laptop locking device, such as a Kensington Lock. You can connect the Duo-Touch to a large object with the lock to prevent theft of your Tablet PC. See the documentation that comes with your lock for more information.
Attaching to the Desk Mount or Vehicle Dock Use the Multi-IO extension slot to connect the Desk Mount or the Vehicle Dock or custom external devices.
Wireless Communication Wireless Communication The Duo-Touch has superior wireless capabilities. Depending on your configuration, it supports up to four wireless radio technologies: GPRS / EDGE or 1xEV-DO, Bluetooth, Wireless LAN (WLAN), and GPS. It includes three antennas for wireless communication; two internal antennas and one PC-Card Radio antenna. Use only the supplied or an approved antenna(s).
Bluetooth Radio (optional) The Duo-Touch includes an integrated Class 2 Bluetooth option. Its typical range is 10 meters. NOTE Using the Bluetooth radio and the WLAN radio at the same time will degrade the WLAN radio's performance. Turning the power to the Bluetooth or WLAN radios on or off 1. Turn your Tablet PC over so you are looking at the back. 2. Press the radio on/off button.
WLAN Radio (optional) The Duo-Touch has an integrated 802.11b WLAN radio option. Its typical range is 100 to 300 meters in open spaces and 30 to 100 meters indoors. An internal antenna is provided for the WLAN radio. NOTE Using the Bluetooth radio and the WLAN radio at the same time will degrade the WLAN radio's performance. Turning the power to the Bluetooth or WLAN radios on or off 1. Turn your Tablet PC over so you are looking at the back. 2. Press the RF ON/OFF button.
Applying wireless LAN technology to desktop systems provides an organization with flexibility impossible with a traditional LAN. Desktop client systems can be located in places where running cable is impractical or impossible. Desktop PCs can be redeployed anywhere within a facility as frequently as needed, making wireless ideal for temporary workgroups and fast-growing organizations.
WWAN Radios Your Duo-Touch supports two integrated WWAN (Wireless Wide Area Network) radio technology options, GPRS/EDGE or 1xEV-DO. Both radio options include Watcherô network monitoring software. GPRS / EDGE option The integrated Sierra Wireless AirCardô 775 network card for GPRS / EDGE data connections supports quad-band (800/900/1800/1900 MHz) for worldwide GSM frequency bands. For specific information about your GPRS / EDGE radio, please refer to the manufacturer's documentation.
PC Card Radios Your Duo-Touch supports several PC Card radios: CDMA 1xEV-DO/1xRTT (850/1900Mhz) GSM / GPRS (900/1800Mhz and 1900Mhz) See the PC Card Radio manufacturer for more information on using each radio. Read About CDMA CDMA is a digital cellular technology that enables multiple users to share the same radio spectrum at the same time without compromising quality or security. It does this by encoding each conversation with a unique digital code called Pseudo-Random Code Sequence (PRCS).
Improving Radio Coverage Wireless connectivity between radio-equipped portable terminals and host computers is unique and maintaining this wireless connectivity over a wide area is fundamental to the usefulness of the network. As such, the scope and reliability of radio coverage is a primary concern. Therefore, one of the most important features of the wireless network is the degree of radio coverage provided. Coverage is influenced by terrain, buildings or a crowded room.
Power Management Power Management The Duo-Touch uses dynamic power management ( DPM ) so you can reduce the amount of energy used, especially during periods of inactivity. Effective use of power management options can greatly conserve and extend your battery life. Your Duo-Touch includes a smart Li-ION battery pack and a Real Time Clock coin battery. There is also an optional second external battery pack that effectively doubles your battery powered runtime.
Battery Calibration Page 1 of 3 Duo-Touch™ Help Battery Calibration The battery calibration process empties and charges the battery one time. This allows the Windows battery gauge to accurately monitor battery status. It is recommended you calibrate your battery: z the first time you use it z after it has been stored for awhile z if the gas gauge has become inaccurate.
Battery Calibration Page 2 of 3 5. Next, choose which battery you want to calibrate, the primary battery or optional secondary battery. 6. You will be prompted to make sure the AC adapter and Battery are present. Do this and then Select Yes to begin "battery auto-learning". Battery Calibration takes from 10 to 16 hours, depending on how much power the battery already contains. You can speed up calibration by starting with a fully charged battery. mk:@MSITStore:C:\Documents%20and%20Settings\barvillj.
Battery Calibration Page 3 of 3 72_0127_001 05 May 2005 © 2005 Itronix Corporation. All rights reserved. mk:@MSITStore:C:\Documents%20and%20Settings\barvillj.ITRXNT1\My%20Documents...
Battery Charging When you use the AC adapter to connect your Duo-Touch to a power outlet, the internal battery automatically begins to recharge. While the battery is charging, the Battery Status LED turns orange after 6-12 seconds and stays solid orange until the battery is fully charged. Then it turns green. If your computer is turned off, a fully discharged battery takes about 3 hours to recharge. If your computer is turned on and is not in suspend mode , it takes about 3-5 hours to recharge the battery.
Using the Battery About the Battery The battery is a Lithium-Ion "smart" battery. It contains a temperature sensor and a memory device that stores information about the battery, such as how much charge is left and how many times it has been recharged. The parameters for the "management" of the battery are also kept in the battery's memory. The life expectancy will depend strongly on the care of the battery, the individual usage pattern and the Duo-Touch specific configuration.
Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical Battery Alarm. Use the slide bar to set the power level at which the alarms are activated. Click on the Alarm Action button to choose whether the alarm sounds, displays a message, or both. CAUTION When battery power is low, the Battery Status LED will blink red and the alarm will beep or display a warning on your screen.
Power Saving Modes Adjust the default power management settings by going to Control Panel, Power Options. Power Button On the Advanced tab of Power Options, the Power buttons dialog box allows you to set different actions to take when the power button is pressed. You may have the Tablet PC standby, hibernate, or shut down altogether. You can also have the power button do nothing (not recommended) or specify a choice between standby, restart and turn off.
Battery Installation and Replacement Over time, the batteryís capacity gradually decreases. We recommend that you replace your battery when you notice that it begins to store significantly less charge. Change the main battery pack as follows (you may want to print this topic for reference): CAUTION The Duo-Touch battery and unit are only weather sealed when the battery is properly installed and the battery door is closed.
CAUTION Internal components of the Duo-Touch will be damaged if exposed to contaminants. When dust covers, the PC card door, or the bottom access panel are open on the computer, shield the unit from all contaminants such as liquids, rain, snow, and dust. 6. Using the tab on the battery, lift the battery pack up and out of the battery bay. 7. Orient the replacement battery correctly and insert it into the battery compartment, making sure it is fully seated. 8.
1. Remove the battery pack. 2. Lift the coin battery out of the holder. 3. Install a new coin battery with the positive terminal up. 4. Re-install the battery pack.
Battery Tips Tip 1. Avoid excessive heat and cold Your battery will last longer during the day if it is used, charged and stored between 50∞F and 86∞F (10∞C and 30∞C). Charge the battery nightly where the temperature will remain around 68∞F (20∞C). Your battery may not last as long through the day if you charge it at higher or lower temperatures. Allow unrestricted airflow while the computer is connected to external power. Make sure that the fan inlet and outlet are unobstructed.
Avoid operating the fax/modem, or audio and video applications when using battery power. Operating a fax/modem, video, or audio equipment increases the computerís power requirements. Don't use screen savers as they draw excessive current, especially ì3Dî screen savers. Avoid or minimize using applications that keep the CPU busy a large percentage of the time.
If your battery is charged in a cold (less than 41∞F/5∞C) or very warm (greater than 122∞F/50∞C) environment, it is possible that the Battery Charge LED will indicate that the charge has stopped; however, this does not necessarily mean that your battery is fully charged. Tip 5. Prevent data loss Follow these guidelines to prevent data loss when removing your battery or storing your computer: You will lose data if you remove the battery while the computer is operating or suspended.
BIOS Setup Utility Customizing Your BIOS Settings This chapter explains how to use the Setup Utility to modify the BIOS settings. The Setup Utility displays and allows you to modify the Tablet PC's components and configure the devices that are connected to it. This information is used to test and initialize components at start-up time and to make sure everything runs properly when the system is operating. The BIOS is installed with a set of default values.
Using the BIOS Setup Utility Page 1 of 3 Duo-Touch™ Help Using the BIOS Setup Utility The BIOS Setup Utility allows you to configure your computer’s basic settings. When you turn your computer on, the system reads this information to initialize the hardware so that it will operate correctly. You can use the BIOS Setup Utility to change your computer’s start-up configuration. For example, you can change your system's security routine.
Using the BIOS Setup Utility Page 2 of 3 The Menu Bar The Setup Utility has five menu options in the Menu Bar at the top of the window. To navigate between these screens you must tap the left or right arrows on the popup input panel or on an attached USB keyboard. Main Use for basic system configuration Advanced Use to set the advanced features Boot Use to select the sequence of boot devices that are searched to load an operating system.
Using the BIOS Setup Utility Page 3 of 3 Popup Input Panel The Setup Utility has a unique popup input panel that appears when you hover or tap your pen anywhere on the screen. Use the popup input panel to navigate between setup screens, between fields on each screen and to make any field changes. To avoid making unintentional field changes, we recommend you do not open the panel from the bottom right side of your screen. Instead tap anywhere on the left side of the display.
The Main Menu Page 1 of 1 The Main Menu Field Setting Function AMIBIOS for information only Version Processor for information only Type and Speed System Memory for information only Size System Time HH:MM:SS Configure system time System Date MM/DD/YYYY Configure system date Digitizer Calibration Opens Display Calibration Begins the digitizer calibration. Once you have calibrated the display, the computer will restart. 72_0127_001 05 May 2005 © 2005 Itronix Corporation.
The Advanced Menu Page 1 of 3 The Advanced Menu Field Setting Function SuperIO Configuration sub-menu Configure SuperIO Chipset Nat393 Stealth Mode Configurations sub-menu Depending on Stealth Mode setting, LED , FAN Beeps, LCD Brightness, Audio will keep silent when you need. Extended Configuration sub-menu Other special function settings including low battery beep, radio wakeupect... SuperIO Configuration mk:@MSITStore:C:\Documents%20and%20Settings\barvillj.ITRXNT1\My%20Documents...
The Advanced Menu Page 2 of 3 Field Setting Function Serial Port2 Address Disabled Enabled Allows BIOS to Select Serial Port2 Base Addresses. Stealth Mode Setup The Duo-Touch has stealth mode capability so it can be used in an environment where sound and light could be dangerous to the user. If stealth mode is set to “Disabled", the LEDs, Fan, system beeps, audio, and display brightness operate normally.
The Advanced Menu Page 3 of 3 mid range mid range suspend. Alternately, use display brightness function keys to restore display brightness more gradually Extended Configuration Field Setting Function Slow Charge Function Disabled Enabled Enable or disable slow charge function RF MODULE OPTION Both RF Enable Disabled Wireless LAN Enable Bluetooth Enable Select which RF module Support. RF Radio Wakeup Disabled Enabled RF Radio Card will wake up system.
The Boot Menu Page 1 of 1 Duo-Touch™ Help The Boot Menu Field Setting Function 1st Boot Device Removable Dev. CD/DVD HDD:SM-HTS424040M9AT00 Network:Realtek Boot Agent Disabled Specifies the boot sequence from the available devices. A device enclosed in parenthesis has been enabled in the corresponding type menu. Removable Devices = FDD CDROM = CDROM Realtek Boot Agent = Ethernet boot 2nd Boot Device Removable Dev.
The Security Menu Page 1 of 1 Duo-Touch™ Help The Security Menu Field Setting Function Change Supervisor Password Install or Change the password Change User Password Install or Change the password Boot Sector Virus Protection Disabled Enabled Enable/Disable boot sector virus protection NOTE After inserting a password you have the option to set the password to Always or SCU. 72_0127_001 05 May 2005 © 2005 Itronix Corporation. All rights reserved. mk:@MSITStore:C:\Documents%20and%20Settings\ba
The Exit Menu Page 1 of 2 Duo-Touch™ Help The Exit Menu Field Screen Function Save Changes and Exit Exit system setup after saving the changes. F10 key can be used for this operation Discard Changes and Exit Exit system setup without saving any changes. Esc key can be used for this operation. Discard Changes Discards changes done so far to any of the setup questions. F7 key can be used for this operation. Load Optimal Defaults Load Optimal Default values for all the setup questions.
Maintenance and Storage Maintenance and Storage The Itronix Duo-Touch is rugged and weather resistant. Handle it with the normal care required by any sophisticated electronic equipment, and the computer will provide reliable service even under harsh field conditions. Follow the guidelines in this section to care for your unit.
Battery Maintenance and Storage Maintaining Batteries Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries. Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage to the battery, the Duo-Touch does not allow the battery to charge if the internal temperature of the battery gets too low (< 5∞C or < 41∞F) or too high (> 50∞C or > 122∞F). Charge the battery nightly where the temperature will remain around 20∞C (68∞F).
Tablet PC Maintenance and Storage Maintaining Your Tablet PC Follow these guidelines to help maintain the condition and performance of your computer. Turn off the computer when you are not using it. Charge the batteries daily or whenever their capacity is low. Operate the computer within the recommended temperature ranges of -20∞C to +60∞C (-4∞F to +140∞F). Care and Cleaning Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or missing parts.
To store the computer Files and data should be saved before storing the computer. Contact your organizationís help desk about the procedure for backing up files or data. Exit all applications and use the appropriate procedure to exit from your operating system. Turn off the computer by going to the Start menu and selecting Shutdown. Remove the battery from the unit and store it in a dry place. Store the computer within the recommended temperature ranges of -55∞C to +75∞C (-67∞F to +167∞F).
Optional Equipment and Accessories Optional Equipment and Accessories The Itronix Duo-Touch has several equipment and accessory options to further enhance your mobile computing experience. A complete list of Itronix optional peripherals and accessories is listed on the Itronix website. CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use with your computer. Some accessories are proprietary items and can be obtained through your system vendor.
Second Battery For longer battery life, you can attach an optional second, external battery to the connector on the back of the Tablet PC. Attaching a Second Battery 1. Remove the two left feet (1) on the back of the unit. 2. Line up the second battery connector (2) with the connector on the external battery. 3. Press until battery is firmly seated. 4. Tighten the three screws to secure the battery in place. 5. Screw the feet into the battery for safekeeping. 6.
Desk Mount The Duo-Touch 's desk mount enables you to experience desktop functionality with your Duo-Touch. The desk mount includes the following ports: Stand holder connector (this is the unit interface) DC in 2 USB 2.0 ports 15-pin CRT port for an external monitor Extra battery charger 1. 2. 3. Extra Battery Charging Slot Stand Holder Connector (unit interface) LED 1. Guides 2. Stand Holder Connector (unit interface) 3. 2 USB 2.0 ports 4. Extra Battery Charging Slot 5.
3. Apply external power to the desk mount. The LED in the front of the desk mount will light along with the Power Status LED on the Duo-Touch. The desk mount includes a slot so you can simultaneously charge the main battery and an additional battery.
Vehicle Adapter The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures. Be aware of the following charging characteristics, especially if the computer is left unattended in a closed vehicle.
Vehicle Dock Page 1 of 1 Duo-Touch™ Help Vehicle Dock The optional vehicle dock allows for the functionality of a desk mount in your vehicle. It can charge your unit's battery as well as an attached expansion battery. The dock features two USB ports, two serial ports, and an external monitor/CRT connector. It also includes a locking mechanism to secure your Tablet PC. 72_0127_001 05 May 2005 © 2005 Itronix Corporation. All rights reserved. mk:@MSITStore:C:\Documents%20and%20Settings\barvillj.ITRXNT1\M
Memory Adding memory allows the computer to operate faster, handle more tasks simultaneously, and work more efficiently with large files. Users who increase memory demands by adding additional programs may notice slower operating speeds. Adding memory offsets this slowdown. The Tablet PC includes a memory card slot for adding additional memory. Calculate memory size by adding the size of the memory module to the existing built-in memory.
Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems. These problems can include surges, spikes, noise, interference, and weather-related problems, which in turn can cause glitches, hang-ups, crashes, performance slow downs, and down time with computer equipment.
Troubleshooting Troubleshooting This section is designed to help you determine and fix problems you might encounter while operating the Duo-Touch . Try the following things in order: 1. First, look through the categories in this section for a solution. 2. If you donít find a solution for your situation here, try one of the resources listed below. 3. If you are having a problem with a computer application , use the online help that comes with the application to find a solution. 4.
Applications My application locks up, acts strangely, or produces a General Protection Fault (GPF) error If youíve tried to resolve the problem and your application still doesnít respond, you may need to restart your computer as described below. To reboot your computer, select Start, Turn Off Computer, Restart. If that does not work, try pressing the Securitykey once to bring up the Windows Task Manager. Then select Shut Down, Restart. The data on the hard disk could be corrupted. Run SCANDISK.
Batteries The battery does not charge To prevent possible damage to the battery, the system will not allow a charge if the battery temperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible, charge the battery in a location with a moderate temperature of around 20∞C (68∞F). If possible, turn off the computer while the battery is charging. If the battery is new or has been stored for a week or more, follow this procedure: 1. Make sure the computer is turned off. 2.
Hard Disk The hard disk will not spin up so the computer canít boot up This occurs if the unit is exposed to extremely low temperatures. This is not a hardware failure associated with the hard disk. Allow the computer to warm to room temperature. The minimum cold or soft boot temperature is 5∞C (41∞F). I canít save files because the disk is full Report this situation to your supervisor or your organizationís help desk.
Landline Modems The modem doesnít work When you first try to use HyperTerminal or similar application , the system responds with a message asking if you want to install the modem. Answer ìYesî to this question and follow the instructions on the screen to install it. Make sure the communication settings are correct in your application. Refer to the online Help for your application.
Miscellaneous The computer shuts off unexpectedly The computer has entered suspend mode. Press the power button to resume. The battery capacity may be low. Connect external power to charge the battery, or replace the battery with a fully charged one. The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the contacts. The speaker volume is too high or too low Increase the volume by pressing FN+Escape; decrease the volume by pressing FN+Enter.
Make sure you have enough space on your hard disk . Contact your supervisor or your organizationís help desk for assistance. Set up a permanent swap file. Contact your supervisor or your organizationís help desk for assistance. Holding down the Power button to reset the computer doesnít always work Try resetting the computer again. If this doesnít work, press the Security key. Alternately, use your stylus tip to press the Master Reset Key on the back of the unit.
PC Cards I canít remove the PC card Press the ejector button located inside the PC card door on the side of the computer. The button will pop out. Press the ejector button again to eject the PC card. Slide the card out. If the ejector button malfunctions when you press it, release the button and then press it again. Diskette Read Error Any card in the PC Card socket except for a properly formatted memory card will cause this error since it is trying to read the PC Card.
Pen / Display When I try to use the pen on my display, nothing happens If you cannot select objects accurately with the pen, you may need to recalibrate the display. Display calibration depends on the display mode you are using, digitizer mode or touch screen mode. Press the Line Up + Line Down Keys simultaneously to switch between display modes. You will hear one beep when entering touch screen mode and two beeps when entering digitizer mode.
Some applications do not display properly in portrait mode. For example, you may need to scroll to the right to view all the contents on the page. For best visibility, use these applications in landscape orientation.
FAQs How do I calibrate the pen? Calibrate your display based on whether you are using Digitizer Mode or Touch Screen Mode. Switching Between Digitizer and Touch Screen Modes Using Hot Keys: Press the Line Up and Line Down hot keys simultaneously to switch the display between digitizer and touch screen modes while in Windows. You will hear one beep for touch screen mode and two beeps for digitizer mode. Using Windows: 1. Select the Buttons / Device / Brightness Properties icon in the taskbar. 2.
4. Under the Calibration field, choose the orientation you want to calibrate, either Landscape or Portrait. 5. Tap the Calibrate button. 6. After you have completed calibration by touching the cross-hairs with your pen, select OK to have the new settings take effect. Calibrating the Touch Screen 1. From the Start Menu, select All Programs, Mobile Computer Tools, Touch Screen Calibrator.
2. Select the Settings tab. 3. Tap the Calibrate button. 4. Follow the on screen instructions. After you have completed calibration, select OK to save and exit. How do I change the main battery? 1. Turn off the Tablet PC and remove external power. 2. Turn the unit over and remove the cover screw with a Phillips screwdriver. 3. Lift out the battery and replace it with a new battery. 4. Screw the cover on and press the power button.
Press FN+Rotate to increase display brightness. Press FN+Security to decrease display brightness. How do I change the display orientation? You can change between landscape and portrait orientation by pressing the rotate hot key. You can also change the orientation via the input panel by tapping CTRL+ALT and then selecting one of the arrow keys. NOTE Some applications may not display properly in portrait orientation.
Service and Support Service and Support Our commitment at Itronix is to provide you, our client, with both the products and support services necessary for success in your enterprise. Client Care Center The Itronix Client Care Center strives to consistently provide world-class service and continually make improvements thanks to valuable input and ideas from our customer base. Product Support - Downloads Get the software updates you need to keep your configuration current.
Client Care Center (CCC) THE ITRONIX ìONE CALLî CLIENT CARE CENTER 1-800-638-9270 The convenient "One Call" Client Care Center number, 800-638-9270, allows a single entry point of access to meet all your needs (or new web portal at www.itronix.
Product Support - Downloads Itronix Corporation makes it easy to get the software updates you need to keep your configuration current and get the most from your Itronix product. Simply go to the Tablet PC section of the Product Support downloads page on the Itronix website. Downloads are listed by model (Duo-Touch) and product number (IX325).
Glossary A AC adapter: The standard charging device shipped with the Duo-Touch that supplies power from an AC wall outlet to operate the Tablet PC and charge its battery. antenna: If you have a wireless modem installed in your computer, this device sends and receives radio waves for this modem. application: A program designed for a specific purpose such as solving a particular business or mathematical problem.
fast charge: A method of quickly increasing the battery capacity while the Duo-Touch is attached to external power. This is the normal and preferred charging method. It takes approximately four hours to fully charge the battery using this method. G GPRS: General Packet Radio Services GSM: Global System for Mobile Communications H hard disk: A rigid magnetic storage device that provides fast access to stored data.
PME: Power Management Event port: An interface between the computer and external devices. Power On Self Test (POST): A diagnostic test run by the computerís BIOS system when the computer restarts. power port: A port used to connect the external power supply to the Duo-Touch. power status LED: The bottom light on the LED panel, this light is blue when the computer is powered on. It blinks blue when suspended. PRCS: Pseudo-Random Code Sequence R radio on/off light: The top status light.
T Taskbar: The area along the bottom of the screen that contains the Start button and buttons for windows, documents, or applications that are open. TDMA: Time Division Multiple Access. U UMTS: Universal Mobile Telecommunications Service USB: Universal Serial Bus utility: A program that helps you maintain and improve the efficiency of the computer system. V vehicle adapter: An optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit.
D u o- Tou ch ™ H e lp Identification Duo-Touch (IX325) Help Copyright Notice © Copyright 2005 Itronix Corporation. All rights reserved. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any other language or computer language in whole or in part, in any form or by any means, whether it be electronic, mechanical, magnetic, optical, manual, or otherwise, without the prior written consent of Itronix Corporation, 12825 E.
equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).
NOTICE The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The Duo-Touch (IX325) Tablet PC may be connected to the telephone network using the RJ-11 jack provided.
This device may contain a WLAN radio transmitter, a WAN radio transmitter and a Bluetooth radio transmitter. To comply with FCC RF exposure requirements when using the WAN radio transmitter, a minimum separation distance of 20 cm must be maintained between the external dipole antenna and all users/bystanders. When using the WLAN transmitter, a minimum separation distance of 20 cm must be maintained between the top center edge of the LCD display and all users/bystanders.
