User's Manual

Miscellaneous
 The computer shuts off unexpectedly
 The computer has entered suspend mode. Press the power button to resume.
 The battery capacity may be low. Connect external power to charge the battery, or replace the
battery with a fully charged one.
 The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the
contacts.
 The speaker volume is too high or too low
Increase the volume by pressing FN+Escape; decrease the volume by pressing FN+Enter.
 The computer won’t turn on
 The battery may not be installed properly, or it may not be fully charged. Make sure a fully
charged battery is properly installed.
 Connect external power to charge the battery if it is not charged.
 If you are using the AC adapter , check the electrical outlet you are using to make sure it is
working properly.
 If the Duo-Touch does not turn on, restart the computer by holding down the Power Button for at
least 10 seconds and then release it.
 If the Power Button does not work to reset the unit, press the Master Reset Key on the back side of
your Duo-Touch.
 The computer won’t turn off
Press and hold the Power Button for at least 10 seconds.
 The computer enters suspend mode too quickly
When there is no activity for a period of time, the computer turns off or enters suspend mode. To
extend this time, use the Power Management program and increase the non-activity time to enter
suspend.
 The computer doesn’t automatically suspend
 Check to make sure the COM ports are off. For example, exit any application that uses COM
ports.
 Make sure external power is not connected. Depending on power settings, some systems will not
suspend automatically when they are connected to external power.
 Make sure the standby time is set properly in the Power Management program.
 The system date and time are incorrect
Reset the correct date and time by choosing the Date/Time icon from Control Panel and making the
appropriate changes.
 I receive an “out of memory” error message
 Too many applications may be running at the same time. Close applications you don’t need.
 If you’re using desktop wallpaper, set wallpaper to None. To do this, choose Display from Control
Panel and make the appropriate change.