GoBook MAX Help Page 1 of 70 Getting Started Congratulations on your purchase of the Itronix GoBook MAX computer! Your new GoBook MAX features the most innovative advances in portable computing technology. It combines state-of-the-art ergonomics with a rugged, durable architecture to provide you with a notebook computer that is compact, powerful, rugged and easy to use.
GoBook MAX Help Page 2 of 70 Unpacking Your System Inside your packaging you will find: Itronix GoBook MAX computer Power cord AC adapter Battery 2 Styluses GoBook MAX Quick Start Guide You may have additional components or peripherals if you ordered these items separately. Check your packing slip for a complete list of items included in your package. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 3 of 70 Unplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do not use aerosols, solvents, or strong detergents Slots and openings in the computer case are for ventilation purposes. Do not block or cover these openings or the system could overheat On the bottom of the GoBook MAX, there is a label with information on the power requirements of this system. These requirements must be followed.
GoBook MAX Help Page 4 of 70 An AC adapter A power cord 2 Styluses GoBook MAX Quick Start Guide OPTIONS The following items are normally optional, but some vendors may include them in the standard package. Some items may not be available in some countries, or some vendors may choose not to carry all the items.
GoBook MAX Help Page 5 of 70 optional audio adapter cable is available for connecting external speakers (headphones) and microphone. Function Keys Function keys allow you to suspend your computer, shut the LCDs off, and give you easy control of audio and your monitor. Where to Look For Information About Your Computer This Help System describes the key elements of your computer. New users can find a simple step-bystep orientation in this chapter.
GoBook MAX Help Page 6 of 70 Make sure the computer is sheltered when you install the battery; the computer is not weather sealed until the battery is properly installed. The battery should be fully charged before you operate the unit on battery power. To get the most from your battery, follow the guidelines in the Power Management section. To install the battery 1. Align the rails on the battery with the slots on the unit and place the battery in the computer. 2.
GoBook MAX Help Page 7 of 70 Down and click OK. 3. Press FN+F10 to Suspend to Disk Standby or Suspend The contents of your computer’s memory are held intact, while practically all the rest of the components in your computer either turn off completely, or reduce power consumption to a minimum. In suspend, your computer remains active, but with a minimum possible power consumption. Return the computer to full power by pressing FN+On (FN+spacebar).
GoBook MAX Help Page 8 of 70 Calibrating the Touch Screen Your GoBook MAX computer has a touch screen display. Follow the guidelines below to calibrate the touch screen for optimum use. CAUTION Always use an approved stylus or your finger. Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or keys. They could damage the screen. To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth and wipe the screen.
GoBook MAX Help Page 9 of 70 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Startup Problems? If your computer does not operate, try these solutions. Connect the AC adapter to charge the battery if it is not charged. NOTE The Power LED on the AC adapter should be lit as well as the external power LED activity indicator on the GoBook MAX if the AC adapter is connected and functioning properly.
GoBook MAX Help Page 10 of 70 The following pages describe the external and internal features of your GoBook MAX computer. GoBook MAX™ Help Individual Parts The following diagrams and descriptions provide an overview of your GoBook MAX computer. Front View Back View file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~...
GoBook MAX Help Page 11 of 70 Left Side View Right Side View LED Activity Indicators The activity indicators, located on the front of the computer, light up when a particular function of the computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is open or closed. LED numbers are from left to right.
GoBook MAX Help Page 12 of 70 Amber Not lit The computer is suspended or off Disk Status (HW) Amber The hard disk drive is being accessed Not lit The hard disk drive is not being accessed Radio Status Green Yellow Blinking Green Blinking Yellow Not lit RF modem is on and in range RF modem is on and out of range A message is waiting LED #2 LED #3 LED #4 RF is transmitting RF modem is off 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 13 of 70 Press… CTRL+ALT+DEL twice Press and hold both mouse buttons for approximately ten seconds and then release the buttons. To do this Soft reboot the computer. CAUTION All open and unsaved data will be lost. Reset the computer CAUTION All open and unsaved data will be lost. Primary Keys Key ALT ALT GR BACKSPACE CAPS LOCK Description The alt (alternate) key is used with other keys to perform special tasks.
GoBook MAX Help SPACEBAR TAB Page 14 of 70 The FN key legend is color keyed to other special keys on the keyboard Use the SPACEBAR to enter a space and move the cursor one character to the right. The TAB key moves the cursor to the next tab stop or field. Tab stops are defined by your operating system or application program. Press the TAB key to move from one field or text box to another. Arrow Keys The arrow keys are defined by the software application.
GoBook MAX Help Page 15 of 70 Using Your Joystick Clicking 1. First, place your fingers on the joystick. 2. Gently move your finger in the direction you want the cursor to move. The stick detects the change in pressure and moves the cursor in the corresponding direction. 3. The left and right buttons located on each side of the joystick are the same in function as those on a two-buttoned mouse.
GoBook MAX Help Page 16 of 70 allow you to move the mouse cursor quickly by increasing your finger pressure, while still providing a finer degree of control when you apply minimum pressure. NOTE To change the speed of the mouse, from the Start Menu select Settings, Control Panel, and then choose Mouse to make adjustments. Connecting an External Keyboard or Mouse You can use your GoBook MAX computer with an optional external keyboard, numeric keypad, or mouse.
GoBook MAX Help Page 17 of 70 The PC Card Slot The PC card slot can be used as an interface between your computer and a variety of communications devices, such as network adapters, SCSI adapters, fax/modems, or they can be used to provide additional data storage capacity. Your computer’ s PC Card slot supports Type I, or II PC Cards, 32-bit CardBus cards, and Zoomed Video cards. Type III PC Cards require an extender card. Installing a Card 1. The top side of a PC Card is usually identified with a label.
GoBook MAX Help Page 18 of 70 Connecting to an External Monitor The GoBook MAX has a 15-Pin VGA monitor port to connect your computer to an external monitor. Using the VGA monitor port for dual display You may use an external monitor simultaneously with your GoBook MAX’ s LCD. 1. Use the FN+F8 hot keys to cycle through the CRT/LCD settings or do the following: 2.
GoBook MAX Help Page 19 of 70 GoBook MAX™ Help Right Side Connectors 1 Serial Port The 9-pin serial port can be used to connect your computer to serial devices such as fax/modem or a serial mouse. This port is identified as COM1 and is 16550A compatible. 2 LAN RJ-45 Jack (optional) With the built-in Ethernet LAN combo, you can make LAN connections without installing PC cards. Connection speed is 10/100 Mbps. NOTE This is an optional port depending on the configuration that was ordered.
GoBook MAX Help Page 20 of 70 Left Side Connectors 1 PC-Card Slot Use this slot to connect PCMCIA-card devices. 2 Fax/modem RJ-11 Jack The fax/modem can transmit data using the 56 Kbps V.90 protocol, and send and receive faxes at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed for this system. In this case, you may use a PCMCIA modem. CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines.
GoBook MAX Help Page 21 of 70 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Wireless Modem LED Status Air Card 750 (GPRS) The wireless modem is powered ON after reboot, or resume, as indicated by the yellow wireless modem LED activity indicator. It can be turned off by right clicking on the PC Card icon in the system task tray, and selecting "Stop Sierra Wireless AirCard 750 GPRS". It can then be repowered by doing a reboot. .
GoBook MAX Help Page 22 of 70 Installing the Software for Your Wireless Modem Following are the installation procedures for installing the software for your wireless modem. Air Card 750 (GPRS) Software comes pre-installed 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Using Your Wireless Modem Following are the procedures for using your wireless modem.
GoBook MAX Help Page 23 of 70 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Wireless LAN (WLAN) 1. Not applicable 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. Power Management The GoBook MAX has power management capability so you can reduce the amount of energy used, especially during periods of inactivity. Effective use of power management options can greatly conserve and extend your battery life.
GoBook MAX Help Page 24 of 70 There are two ways to monitor how much power the battery has left: 1. Click Start, Settings, Control Panel, Power Management; then click the Power Meter tab. 2. Moving the cursor to the battery icon on the taskbar, without selecting anything, is the simplest way to check on battery power status. The status will show as a pop-up when you mouse-over the icon. NOTE If you do not see the battery icon on the taskbar, enable it in Start, Settings, Control Panel, Power Management.
GoBook MAX Help Page 25 of 70 GoBook MAX™ Help Battery Charging When you use the AC adapter to connect your GoBook MAX to a power outlet, the internal battery will automatically begin to recharge. While the battery is charging, the Power LED activity indicator on the indicator panel will be flashing. When the battery is fully charged, the Power LED activity indicator will turn solid. It will take 4 to 5 hours to recharge the battery.
GoBook MAX Help Page 26 of 70 Initiating Suspend Mode There are four ways to initiate suspend mode. The settings can be adjusted in the Battery panel profile dialog box: The computer will automatically enter suspend mode when not used for a set period of time Selecting the Standby button in the Shut Down Windows dialog box Pressing the suspend/system off function key (FN + Q) Closing the lid (display) if enabled in power settings.
GoBook MAX Help Page 27 of 70 1. The cooling fan is turned on. You may hear the fan and feel air coming from a vent near the left front of the computer when this happens. If the temperature continues to rise: 2. Processor activity is reduced. You may notice a slight loss of performance when this happens. If the computer overheats: 3. The processor will stop functioning and the computer will shutdown. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help 1. Partial Discharge - the battery is drained to a level below 88 %. 2. Charge - the battery is fully charged to 100 %. 3. Discharge and calibrate: Page 28 of 70 First, the battery is discharged all the way down to zero. Now the battery is ' calibrated'but not charged. You may stop the process after this point and let the battery charge outside of the Battery Maintenance application. 4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.
GoBook MAX Help Page 29 of 70 NiMH - Nickel Metal Hydride Factory Capacity : Theoretical capacity of this battery type Actual Capacity: Actual capacity of the battery New Capacity: This field shows the new capacity after calibration and is updated after the calibration process is completed. Note that it may not change, but battery performance will still be improved due to calibration. NOTE The unit will not go into suspend mode while Battery Calibration is running.
GoBook MAX Help Page 30 of 70 GoBook MAX™ Help Using the BIOS Setup Utility The BIOS Setup Utility allows you to configure your computer’ s basic settings. When you turn your computer on, the system reads this information to initialize the hardware so that it can operate correctly. You can use the BIOS Setup Utility to change your computer’ s start-up configuration. For example, you can change your system' s security routine.
GoBook MAX Help Main Advanced Security Boot Exit Page 31 of 70 Use for basic system configuration Use to set the advanced features Use to set user and supervisor passwords and to set backup and virus-check reminders Use to select the sequence of boot devices that are searched to load an operating system Use to exit the current Setup session The Legend Bar You can use the keys in the legend bar at the bottom of the Setup Window to make selections or exit the current menu.
GoBook MAX Help Page 32 of 70 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help The Main Menu You can change the system date and time on the main menu and view system and extended memory. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~...
GoBook MAX Help Page 33 of 70 Field System Time System Date Primary Master Boot Options System Memory Setting HH:MM:SS MM/DD/YYYY sub-menu sub-menu N/A Extended Memory N/A Function Set the system time. It must be set using military time Set the system date Set drive settings Set boot options Displays amount of conventional memory detected during boot up Displays the amount of extended memory detected during boot up Primary Master The drive type is automatically detected by the BIOS.
GoBook MAX Help Page 34 of 70 Field Type Setting User None Auto CD-ROM Cylinders 1 to 65,536 Heads 1-16 Total Sectors Maximum Capacity N/A N/A Sectors Multi-Sector Transfers 1 to 63 Disabled 2 sectors 4 sectors 8 sectors 16 sectors Enabled Disabled LBA Mode Control Function User=User enters parameters of hard-disk drive None=Autotyping is not able to supply the drive type or end user has selected None, disabling any drive that may be installed.
GoBook MAX Help Page 35 of 70 32-Bit I/O Enabled Disabled Enables 32-bit communication between CPU and IDE card. Requires PCI or local bus. Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 Fast PIO 3/DMA 1 Fast PIO 4/DMA 2 N/A Selects the method for transferring the data between the hard disk and system memory. The Setup menu only lists those options supported by the drive and platform.
GoBook MAX Help Screen SETUP Prompt Page 36 of 70 Disabled Enabled Disabled Displays "Press for Setup" during boot up." Disabling this option does not disable F2, only the display of the message. CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 37 of 70 Configuration Data: No I/O Device Configuration submenu ESCD (Extended System Configuration Data) which stores the configuration settings for non-PnP plug-in devices. Select yes when required to restore the manufacturer' s defaults Configure I/O Devices CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9.
GoBook MAX Help Field Serial port A: Page 38 of 70 Setting Disabled Enabled Auto Function Disabled turns off the port . Enabled requires you to enter the base Input/Output address and the Interrupt number on the next line Auto makes the BIOS configure the port automatically during POST. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 39 of 70 Fixed disk boot sector Normal Write Protect Diskette access Supervisor User Virus check reminder / System backup reminder Disabled Daily Weekly Monthly If supervisor password is set and this option disabled, BIOS assumes user is booting. Write protects the boot sector on the hard disk for virus protection. Requires a password to format or Fdisk the hard disk. User requires a user password to boot from or access the floppy disk. Supervisor requires a supervisor password.
GoBook MAX Help Page 40 of 70 The Boot Menu When you turn on your computer, it attempts to load the operating system (such as Windows 98) from the device of your choice. If it cannot find the operating system on that device it attempts to load it from one or more other devices according to the order specified in the Boot Menu. Boot devices can include hard drives, floppy drives, CD-ROMs,and removable devices.
GoBook MAX Help Page 41 of 70 GoBook MAX™ Help The Exit Menu You use the exit menu to leave the BIOS Setup Utility . ESC does not exit this menu. You must select on of the items from the menu or menu bar to exit. Field Exit Saving Changes Exit Discarding Changes Use Setup Settings Load Setup Defaults Function After making your selections on the Setup menus, this option stores the selections displayed in the menus in CMOS, a special section of memory that stays on after you turn your system off.
GoBook MAX Help Page 42 of 70 The CMOS values have been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. Press F1 to resume the boot or F2 to run Setup with the ROM default values already loaded into the menus. You can make other changes before saving the values to CMOS.
GoBook MAX Help Page 43 of 70 cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures. Be aware of the following charging characteristics, especially if the computer is left unattended in a closed vehicle. Temperature <5°C (<41°F) >45°C (<113°F) Charging Activity Battery will not charge Battery will not charge To connect the vehicle adapter 1.
GoBook MAX Help Page 44 of 70 Automatically connect to an external RF antenna PRECAUTIONS There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The vehicle cradle is internally protected; it resets automatically if there is a power fault. Do not use the vehicle cradle to charge the computer battery overnight. Turn off the vehicle cradle at the end of each work day to prevent draining the voltage in your vehicle’ s battery below starting levels.
GoBook MAX Help Page 45 of 70 External Antennas An external RF antenna also can be connected to the cradle using the SMA connector on the back of the vehicle cradle. FCC regulations require that users of vehicle-mounted antennas must use only antennas authorized for use with the GoBook MAX in order to meet FCC RF exposure limits. Please contact your organizations’ s help desk for a list of approved vehicle-mounted antennas.
GoBook MAX Help Page 46 of 70 pins of the contact connector. Doing so may cause an electrical short and subsequent damage to the cradle. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems.
GoBook MAX Help Page 47 of 70 Wiring should be up to current NEC standards and have verified good AC grounds. It is important that your computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your system reference the same AC ground. Selecting the Right Equipment There are a number of companies that sell quality surge suppressors such as Sutton Designs, APC, and Panamax. When you are looking for a surge suppressor, consider these things.
GoBook MAX Help Page 48 of 70 GoBook MAX™ Help Touch Screen Care CAUTION Always use an approved stylus or your finger. Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or keys. They could damage the screen. To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth and wipe the screen. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 49 of 70 To reduce exposure to high operating shocks, the GoBook MAX uses power modes for the hard drive that prevent the read/write heads from being positioned over the disk when it is not being used: idle mode and standby mode. You can reduce the risk of damage to the hard drive and increase the reliability of the hard drive and data integrity by following the recommendations below. Internal Hard Drives Do not intentionally drop the computer.
GoBook MAX Help Page 50 of 70 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Battery Maintenance and Storage Maintaining Batteries Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries. Avoid exposing batteries to extremely hot or cold temperatures for long periods.
GoBook MAX Help Page 51 of 70 GoBook MAX™ Help Computer Maintenance and Storage Maintaining Your Computer Follow these guidelines to help maintain the condition and performance of your computer. Turn off the computer when you are not using it. Charge the batteries daily or whenever their capacity is low. Operate the computer within the recommended temperature ranges of -20°C to +40°C (32°F to +104°F).
GoBook MAX Help Page 52 of 70 External Power Connector The external power connector may sometimes be exposed to moisture and/or contamination causing an unreliable connection to the external power source. Clean the connector using a cotton swab dipped in isopropyl alcohol. RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal use, the connector pins can get dirty or become broken, bent, or pushed out of place.
GoBook MAX Help Page 53 of 70 +167°F). If you use PC cards, refer to the manufacturer’ s instructions you received with the card for storage and care information. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. Error Messages The following are possible error and warning messages you may encounter while operating the GoBook MAX computer. The messages described in this section are listed below.
GoBook MAX Help Page 54 of 70 Fixed disk is not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified. Stuck key There is a key on the keyboard that is stuck. Inspect it to see if there are any visible problems. Keyboard error Keyboard not working. Inspect it to see if there are any visible problems. Keyboard Controller Failed Keyboard controller failed test. May require replacing keyboard controller.
GoBook MAX Help Page 55 of 70 The timer test failed. Requires repair of system board. Real time clock error Real-Time Clock fails BIOS hardware test. May require board repair. Check date and time settings BIOS found date or time out of range and reset the Real-Time Clock. May require setting legal date (1991- 2099). Previous boot incomplete - Default configuration used Previous POST did not complete successfully. POST loads default values and offers to run Setup.
GoBook MAX Help Page 56 of 70 ServerBIOS2 test error: Cannot write to EISA CMOS. DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers. Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt). Fail-Safe Timer NMI Failed ServerBIOS2 test error: Fail-Safe Timer takes too long. device Address Conflict Address conflict for specified device.
GoBook MAX Help Page 57 of 70 PS/2 Mouse installed. nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested. nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. nnnn kB Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested. nnnn kB System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested.
GoBook MAX Help Page 58 of 70 System BIOS copied to shadow RAM. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS which can be reclaimed by a virtual memory manager. Video BIOS shadowed Video BIOS successfully copied to shadow RAM. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 59 of 70 Replace and press any key when ready This can occur if media is in the card socket and you restart the computer. Remove the media, and then press any key. Not ready reading drive X (where X is any drive letter) Abort, Retry, Fail? Make sure that the media is inserted fully into the card socket, then press r to retry. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Windows Messages Windows messages are typically self-explanatory.
GoBook MAX Help Page 60 of 70 First look through the categories in this section for a solution. If you don’ t find a solution for your situation here, try one of the resources listed below. If you are having a problem with a computer application , use the online Help that comes with the application to find a solution. If you still cannot resolve your problem, contact the help desk at your organization.
GoBook MAX Help Page 61 of 70 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Batteries The battery does not charge To prevent possible damage to the battery, the system will not allow a charge if the battery temperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible, charge the battery in a location with a moderate temperature of around 20°C (68°F). If possible, turn off the computer while the battery is charging.
GoBook MAX Help Page 62 of 70 maintained batteries eventually need to be retired. Consider replacing the battery if you are not getting the usage you need from it. The gas gauge isn’ t full after charging the battery This may indicate that the charging process terminated prematurely. The gas gauge reads “ full,” but the indicator light is still blinking If you charge your battery daily, rely on the gas gauge reading to determine battery capacity.
GoBook MAX Help Page 63 of 70 Change the color scheme. From the Start Menu select Settings, Control Panel, choose Display, and then click the Appearance tab to make changes to the color scheme. Make the online hypertext jumps black by adding the line JumpColor=0,0,0 to the [Windows Help] section of WIN.INI. I can’ t see the cursor while using the DOS editor Press FN+insert to change from insert mode to overwrite mode to enable a block cursor.
GoBook MAX Help Page 64 of 70 Any card in the PC card socket except for a properly formatted memory card will cause this error since it is trying to read the PC card. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help I/O Ports I can’ t access a serial port Make sure another application is not using the same port . Make sure the correct COM port is selected in your application. Refer to the online Help for your application.
GoBook MAX Help Page 65 of 70 pressing the correct keys for the application you are running. Incorrect characters appear on the screen when I press certain keys You may be in NUM LOCK mode. Press FN+NUM LOCK to toggle NUM LOCK mode off. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 66 of 70 Communications programs such as HyperTerminal or Procomm Plus don’ t seem to work or they lock Windows If you are using the internal modem, be sure to specify the proper communications port . When you first try to use HyperTerminal or similar application, the system responds with a message asking if you want to install the modem. Answer “ Yes” to this question and follow the instructions on the screen to install it.
GoBook MAX Help Page 67 of 70 Increase the volume by pressing FN+F7; decrease the volume by pressing FN+F6. The computer won’ t turn on The battery may not be installed properly, or it may not be fully charged. Make sure a fully charged battery is properly installed. Connect external power to charge the battery if it is not charged. If you are using the AC adapter , check the electrical outlet you are using to make sure it is working properly.
GoBook MAX Help Page 68 of 70 Set up a permanent swap file. Contact your supervisor or your organization’ s help desk for assistance. Holding down the two mouse buttons to reset the computer doesn’ t always work Try resetting the computer again. If this doesn’ t work, remove all power, and allow the unit to remain idle for ten minutes. After ten minutes, connect external power and retry. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved.
GoBook MAX Help Page 69 of 70 GoBook MAX™ Help PC Cards I can’ t remove the PC card Press the ejector button located inside the PC card door on the side of the computer. The button will pop out. Press the ejector button again to eject the PC card. Slide the card out. If the ejector button malfunctions when you press it, release the button and then press it again.
GoBook MAX Help Page 70 of 70 If you cannot select objects accurately with the stylus, you may need to recalibrate the touch screen. To calibrate the touch screen 1. From the Start Menu, select Programs and then choose Pen Calibration. 2. Follow the instructions on the screen to calibrate the touch screen. The touch screen display warps or pillows in high humidity The computer remains functional; however, moving the computer to a more suitable environment will allow the display to recover.
