Use and Care Guide

38 49-3000206 Rev 5
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Cause What To Do
Dryer shakes or
makes noise
Some shaking/noise is normal.
Dryer may be sitting unevenly.
Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
Clothes take
too long to dry
Improper or obstructed
ducting
Check the Installation Instructions to make sure the dryer
venting is correct.
Make sure ducting is clean, free of kinks and unobstructed.
Check to see if outside wall damper operates easily.
Improper sorting Separate heavy items from lightweight items (generally, a
well-sorted washer load is a well-sorted dryer load).
Large loads of heavy fabrics
(like beach towels)
Large, heavy fabrics contain more moisture and take longer to dry.
Separate large, heavy fabrics into smaller loads to speed drying time.
Controls improperly set Match control settings to the load you are drying.
Lint filter is full Clean lint filter before every load.
Blown fuses or tripped
circuit breaker
Replace fuses or reset circuit breakers. NOTE: Some electric
dryers use 2 fuses/breakers, make sure both are operating.
Overloading/combining loads Do not put more than one washer load in the dryer at a time.
Underloading If you are drying only one or two items, add a few items to ensure
proper tumbling.
ecoDry is enabled The ecoDry feature is designed to operate your dryer in the
most energy efficient mode, which is not always the fastest
mode. In some instances, dry times may be extended to
reduce overall energy usage for the cycle.
The Dry dryness
level was
chosen but load
is still damp
Load consists of a mixture of
heavy and light fabrics
When combining heavy and light fabrics in a load, choose
More Dry.
Exhaust system is blocked Inspect and clean exhaust system.
Dryer doesn’t
start
Control panel is “asleep” This is normal. Press Power to activate the control panel.
Dryer is unplugged Make sure the dryer plug is pushed completely into the outlet.
Fuse is blown/circuit breaker
is tripped
Check the building’s fuse/circuit breaker box and replace fuse
or reset breaker. NOTE: Some electric dryers use two fuses/
breakers, make sure both are operating.
Dryer was accidentally paused
when starting Delay Dry
If the light on the Start/Pause pad is flashing, the dryer is paused.
Press Start/Pause to restart the countdown.
No numbers
displayed
during cycle,
only lights
Dryer is continuously
monitoring the amount of
moisture in the clothes
This is normal. When the dryer senses a low level of moisture in
the load, the dryer will display the dry time remaining.
Time Remaining
jumped to a
lower number
The estimated time may
change when a smaller load
than usual is drying
This is normal.
Cannot make a
selection and
the dryer beeps
twice
The dryness Level, Temp or
option that you are trying to
select is incompatible with
the chosen dry cycle
This is normal.
Dryer is running
but 00 is
displayed in
Time Remaining
The Wrinkle Care option
was chosen
This is normal. During extended tumbling, the time remaining is
not displayed. The extended tumbling option lasts approximately
60 minutes.
“Check Vent”
light is on
Lint filter is full Clean lint filter, dry a load on an automatic cycle and verify that
light turns off.
Improper or obstructed
ducting
Check the Installation Instructions to make sure the dryer venting
is correct.
Make sure ducting is clean, free of kinks and unobstructed. Check
to see if outside wall damper operates easily.
Dry a load on an automatic cycle and verify that light turns off.
Exhaust system is blocked Inspect and clean the exhaust system.
Dry a load on an automatic cycle and verify that light turns off.