Warranty

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General International Power Products LLC - 6245 Industrial Parkway, Whitehouse OH 43571
Warranty Statement and Policy
All component parts of General® International products are carefully inspected
during all stages of production and each unit is thoroughly inspected upon
completion of assembly.
2-YEAR LIMITED WARRANTY
All products are warranted for a period of 2 years (24 months) from the date of
purchase. General® International agrees to repair or replace any part or component
which upon examination, proves to be defective in either workmanship or material
to the original purchaser during this 2-year warranty period, subject to the
“conditions and exceptions” as listed below. Repairs made without the written
consent of General International will void the warranty.
DISCLAIMER:
Because we are committed to making constant improvements, General
International reserves the right to make changes to components, parts or features
of this unit as deemed necessary, without prior notice and without obligation to
install any such changes on previously delivered units. Reasonable care is taken at
the factory to ensure that the specifications and information in this manual
corresponds with that of the unit with which it was supplied.
TO FILE A CLAIM
To file a claim under our Standard 2-year Limited Warranty, all defective parts,
components or machinery must be returned freight or postage prepaid to General®
International, or to a nearby distributor, repair center or other location designated by
General® International. For further details call our service department at 1-888-949-
1161. Along with the return of the product being claimed for warranty, a copy of the
original proof of purchase and a “letter of claim” must be included (a warranty claim
form can also be used and can be obtained, upon request, from General®
International or an authorized distributor) clearly stating the model and serial
number of the unit (if applicable) and including an explanation of the complaint or
presumed defect in material or workmanship.
CONDITIONS AND EXCEPTIONS
This coverage is extended to the original purchaser only. Prior warranty registration
is not required but documented proof of purchase, i.e. a copy of original sales
invoice or receipt showing the date and location of the purchase as well as the
purchase price paid, must be provided at the time of claim. ENGLISH 3 141205
Warranty does not include failures, breakage or defects deemed after inspection by
General® International to have been directly or indirectly caused by or resulting
from; improper use, or lack of or improper maintenance, misuse or abuse,
negligence, accidents, damage in handling or transport, or normal wear and tear of
any generally considered consumable parts or components. Repairs made without
the written consent of General® International will void all warranty.
Rev: 6.1.16