PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY AND ADJUSTMENT POLICY Includes all Applicable Information on Tread Wearout Coverage, and Customer Satisfaction Trial Effective 4/11 1
In addition to the valuable warranty information you will find in this Limited Warranty and Adjustment Policy we encourage you to visit the General Tire websites at www.generaltire.com (USA) and www. generaltire.ca (Canada) for safety and maintenance information and up-to-date changes including a Self-Help knowledge base with downloadable brochures (customer care link). Please also visit the Rubber Manufacturer Association (RMA) website at www.rma.org.
1. ELIGIBILITY This Limited Warranty and Adjustment Policy applies to the original owner of new General Tire brand passenger and light truck (LT) tires that are new replacement market tires bearing the General Tire brand name and D.O.T. Tire Identification Number, operated in normal service, and used on the same vehicle on which they were originally installed according to the vehicle manufacturer’s recommendations.
This Policy is for a maximum period of 72 months from date of purchase*, determined by the original sales invoice showing date purchased. If a Temporary Spare Tire becomes unserviceable from a condition other than those listed in this Policy during the first 1/32nd (0.8mm) of treadwear, then it will be replaced with a comparable new General Tire brand Temporary Spare Tire. Mounting and balancing are included free of charge. The owner pays all applicable taxes.
price, including all applicable taxes. If you wish to exchange for another set of tires which is at a lower cost, you will receive a refund of the difference in cost. HOW DO YOU RETURN YOUR TIRES DURING THE TRIAL PERIOD? Within 30 days from the date of purchase (45 days for the Altimax, Grabber HTS and G-MAX AS-03), you must return your tires to a General Tire brand tire dealer from which they were purchased.
This Tread Wearout Coverage DOES NOT include mounting balancing and applicable taxes, which remain the customer’s obligation.
practices can cause excessive operational temperatures and stresses that exceed the tire’s capabilities. II Improper or insufficient tire rotation: Any tire with premature or irregular wear caused by failing to follow the recommended tire rotation pattern and/or mileage intervals as delineated by this Limited Warranty and Adjustment Policy. III Wear due to Improper vehicle alignment: includes but not limited to uneven, cupping, irregular, spotty, and feathering wear.
THIS LIMITED WARRANTY AND POLICY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME U.S. STATES AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE MAY NOT APPLY TO YOU. TO THE EXTENT PERMITTED BY LAW, GENERAL TIRE DISCLAIMS LlABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL DAMAGES.
6. GENERAL TIRE’S OBLIGATIONS Replacement of Eligible Tires will be made by any General Tire brand authorized dealer or vehicle dealer authorized to handle General Tire brand tire adjustments (“Authorized Dealer”). General Tire will replace the tire pursuant to the terms of this Limited Warranty and Adjustment Policy. Tires that are replaced under an adjustment basis under this Limited Warranty and Adjustment Policy become the property of General Tire. 7.
8. TIRE REGISTRATION The registration of General Tire brand tires is an important safety precaution. Registration will allow General Tire to notify the owner in the event of a product return program. Owner’s tire dealer will provide a General Tire brand registration card with the D.O.T. tire identification number recorded, along with the dealer’s name and address.
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11 Zip/Postal Code State/Prov Vehicle Model Year Qtyy Size Design Date Dealer's Invoice # Salesman Zip/Postal Code Please Print Clearly State/Prov PSI PSI FRONT REAR Tire inflation per Vehicle Placard (Sold by) Dealer Name Address City Customer Name Address City
12 Odometer at Wearout Rotation Miles/KM Date Minus Odometer at Time of Installation Odometer Reading Odometer Reading Equals Miles/ Kilometers Received Rotation Miles/KM Date Rotation Schedule - Must be maintained and updated to receive coverage.
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