PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY AND ADJUSTMENT POLICY Includes all Applicable Information on Tread Wearout Coverage, and Customer Satisfaction Trial Effective /14 1
In addition to the valuable warranty information you will find in this Limited Warranty and Adjustment Policy we encourage you to visit the General Tire websites at www.generaltire.com (USA) and www. generaltire.ca (Canada) for safety and maintenance information and up-to-date changes including a customer care FAQ tab with downloadable brochures. Please also visit the Rubber Manufacturer Association (RMA) website at www.rma.org.
1. ELIGIBILITY This Limited Warranty and Adjustment Policy (“Warranty”) applies to the original owner of new General Tire brand passenger and light truck (LT) tires that are (a) new replacement market tires bearing the General Tire brand name and D.O.T. Tire Identification Number, (b) operated in normal service, and (c) used on the same vehicle on which they were originally installed according to the vehicle manufacturer’s recommendations.
construction but with a different sidewall or tread configuration. If you accept a higher-priced tire, you will pay the difference in price. Any tire replaced under this Warranty will be covered by the current General Tire brand Limited Warranty and Adjustment Policy. TEMPORARY SPARE TIRES: This Warranty also extends to the original owner of the General Tire Brand Temporary Spare Tire bearing the General Tire D.O.T. number.
If for any reason, other than an excluded condition listed under Section 5, you are not satisfied with your new set of four tires within 30 or 45 days from date of purchase or the first 2/32nds of an inch (whichever comes first), you may exchange all or any one of them for a corresponding number of the same tires or purchase another set of a different type of General Tire brand tires.
indicated herein. “Wearout” means that the tire’s tread has worn evenly down to the tread wear indicators (2/32nds of an inch or 1.6 mm of tread remaining). “Pro- rata” for this Tread Wearout Coverage is measured by the odometer readings at the time of the tire’s purchase, as shown by the original tire receipt and proof-of-purchase, and the odometer reading at the time of replacement.
You will receive a comparable** new General Brand tire with payment of the replacement price based on the percentage of actual mileage/kilometers received to the mileage/kilometers covered. Your replacement cost will be determined by dividing the actual mileage/kilometers delivered by the miles warranted and multiplying the result times the current selling price of an equivalent or comparable replacement tire. See page 6 for example calculation.
that exceed the tire’s capabilities. II Improper or insufficient tire rotation: Any tire with premature or irregular wear caused by failing to follow the recommended tire rotation pattern and/or mileage intervals as delineated by this Warranty. III Wear due to Improper vehicle alignment: including, but not limited to uneven, irregular, or spotty wear, cupping, or feathering.
Attention Authorized Dealers: (&/&3"- 5*3& 3&4&37&4 5)& 3*()5 50 .",& 5)& '*/"- */41&$5*0/ DECISION ON CONDITIONS FOR ALL RETURNED TIRES UNDER SECTION 5. THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND GENERAL TIRE EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 40.
7. OWNER’S OBLIGATIONS To make an eligible claim under this Warranty, the owner must present a claim as instructed herein, with the tire to an Authorized Dealer. For the nearest Authorized Dealer, consult the General Tire brand internet address, or the 800 telephone number(s) shown on the back of this Warranty. Owner must present an original tire sales receipt and proof-of-purchase indicating the date of purchase.
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11 Dealer's Invoice # Salesman Design Qty Size Date PSI Zip/Postal Code Zip/Postal Code Model Year FRONT REAR Tire inflation per Vehicle Placard PSI State/Prov State/Prov Please Print Clearly Vehicle City Address Customer Name City Address (Sold by) Dealer Name
12 Odometer at Wearout Rotation Miles/KM Date Minus Odometer at Time of Installation Odometer Reading Date Odometer Reading Equals Miles/ Kilometers Received Rotation Miles/KM Rotation Schedule - Must be maintained and updated to receive coverage.
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CTA, LLC 1830 MacMillan Park Dr Fort Mill, SC 29707 www.generaltire.com In the US: 1-800-847-3349 6110 Cantay Road Mississauga, Ontario L5R 3W5 www.generaltire.ca In Canada: 1-855-453-1962 GEN-LWA /14 The marks, slogans and logos apperaring herein are the property of Continental Tire the Americas, LLC and/or its parent of affiliates. ©Continental Tire the Americas, LLC 2014. All rights reserved.