Please refer to page 22 for GenerLink testing, while utility power is present. Operating Manual www.generlink.
Terms and Conditions of Usage TERMS AND CONDITIONS. Upon breaking the seal attached to the installed GenerLink™, you expressly agree that usage is restricted and subject to the following terms and conditions (“Terms and Conditions”). INSTALLATION AND CARE OF PROPERTY. The GenerLink™ unit must be installed by an Approved Installer and may not be removed or modified by anyone other than an Approved Installer.
Warranty and Service Information. GenerLink™ Manufacturers Limited Warranty Global Power Products warrants GenerLink for a period of one (7) year after delivery of goods, where specified that the goods are, under normal use and service, free from defects in materials, and workmanship. No other warranties or representations, whether written or oral, shall be binding upon Global Power Products.
Contents Setup Procedures 1 Status Lights 2 Audible Alarm 3 Start-Up Procedure The GenerLok™ Power Cord 4 7 Selecting a Portable Generator 11 Appliance Usage Guide Sample Worksheets and Instructions 13 15 Technical Fact Sheets 17 Frequently Asked Questions 19 Troubleshooting Tips 22 Glossary of Terms 24
Setup Procedures Carefully read all the instructions before using GenerLink. The best time to prepare for a power outage is before there is an actual interruption of utility-supplied power. The following are suggested steps to prepare for an actual power outage using your portable generator and GenerLink. • Determine which appliances are on each circuit breaker. Note: circuit breakers may control more than one appliance. We recommend you affix labels to each circuit breaker listing its appliances.
S ta tu s L i g h t s GenerLink is equipped with one green status light, one yellow status light, and one red fault status light. (See Diagram 1) In the event of a power outage, none of the status lights will be illuminated. Green Status Light When the green status light is illuminated utility power is present. This represents a normal condition.
Audible Alarm This section only applies to GenerLink units equipped with optional surge protection. Check the product label on unit collar for the model number. Units with a model number MA23-SorMA24-S contain the whole house surge suppression system. GenerLink units equipped with optional surge protection are also equipped with an audible alarm. The alarm will sound continuously if the surge components require service.
Start-Up Procedures The following are the start-up procedures for GenerLink. For generator start-up procedures, please refer to the generator manufacturer owner’s manual. STEP 1: Turn off all of the circuit breakers in your breaker panel. (See Diagram 2) Diagram 2 STEP 2: Move your generator into position to be connected to GenerLink. Using the GenerLok™ power cord, insert the four-blade plug on the connecting cord into the 20-, 30- or 50-amp, 120/240-volt outlet on the generator.
STEP 4: Turn off the idle setting (if present) on your generator. This will ensure that your generator will operate at the correct speed and voltage. STEP 5: Review the generator starting procedures in the generator owner’s manual and then start your generator. STEP 6: If your GenerLink unit is NOT equipped with optional surge protection (Model #MA23-S or MA24-S) please skip to Step 7.
STEP 9: If the generator’s circuit breaker trips off during operation or setup, turn off all circuit breakers in the breaker panel, reset the circuit breaker on the generator, and restart the generator if necessary. Select and reconnect loads following the procedures summarized in Step 7. STEP 10: To determine when utility power has been restored, check the green status light (see Status Lights section in this manual).
The GenerLok™ Power Cord To connect your portable generator to GenerLink a GenerLok power cord is required. The GenerLok power cord consists of three components: A. GenerLok™ connector B. connector for your generator C. 8 gauge power cord (4 wire) The GenerLok™ Connector: GenerLink is equipped with GenerLok, a unique connector that allows for quick and easy connection to your portable generator. GenerLok locks in place when connected to GenerLink. GenerLok is not a threaded connector.
The Connection Cord: Connection cords are typically 20 to 40 feet long, with a maximum recommended length of 65 feet for a 50-amp circuit. To determine the correct cord length, follow these easy steps: STEP 1: Select a location for your generator when it is being used with GenerLink. Consult your generator manufacturers owner’s manual for instructions on the acceptable placement of your generator.
Surge Protection (Optional MA-23-S or MA-24-S) To determine if your GenerLink unit is equipped with surge protection, check the product label on the collar of the device for the modelnumberMA23SorMA24-S. What are Surges? A surge is a sudden, unpredictable, powerful increase in voltage that can damage or destroy household appliances and electronic equipment. Surge damage can happen all at once in cases of high voltage surges or over a period of time when lower voltage surges are experienced consistently.
Safety Tips Do not wait for an emergency to learn how to connect your generator and select loads to GenerLink. (See Setup Procedures for detailed information.) - Do not connect the GenerLok power cord to GenerLink if the red fault status light is continuously illuminated. - Never connect or disconnect the GenerLok power cord to/from your portable generator while the generator is operating.
Selecting a Portable Generator What Kind of Generator Do I Need? There are a wide variety of portable generators available for purchase. Some are more suitable than others for connecting to your house.
You will want a generator that can run the largest appliances and motors you will need during an outage. You can always run other smaller loads/appliances by rotating them on and off as necessary. For example, if you have a generator with 9600 continuous watts of capacity, during a power outage, you can run the hot water heater (typically 4800 watts) by simply turning off the majority of other household breakers until the water tank heats up.
Appliance Usage Guide Equipment Water Heater (50 gallon) Portable Heater with fan Furnace Fan (Central) - 1/4 HP 1/3 HP 1/2 HP Computer Fax Machine Space Heater Refrigerator/Freezer Home Security System Lights Range w/Oven - Small Burner - Large Burner Garage Door Opener - 1/3 HP - 1/2 HP Well Pump - 1/3 HP 1/2 HP 3/4 HP Submersible Sump Pump - 1/2 HP Electric Heat Pump Central A/C 3 ton Dishwasher w/o hot water Television Radio Microwave Coffee maker Toaster Hair Dryer Washing Machine w/o Hot Water Clothe
Notes to Appliance Usage Guide The wattages on the Appliance Energy Guide are estimates. The estimated wattage required for your appliances can be easily calculated. (NOTE: 1 kW=1000 watts; 2 kW=2000 watts and so on.) The formula for finding wattage is: Volts x Amps = Watts (running). Always use starting factor when calculating electrical load requirements for your generator.
SAMPLE WORKSHEET Generator Size: (Watts) 7200 B C Load Start Factor Refrigerator Sump Pump 3 2 X X X D E Run Watts = Load Watts 1000 X = 3000 = 2000 = 200 = 1200 = X = 1000 Computer 1 X Fan (central) ¼ hp 3 X 200 400 Lights F Number Wattage = 60 100 X X = 1 150 300 5 X 100 = Total: 6800 G
WORKSHEET A Generator Size: (Watts) B Load Lights C Start Factor X D Run Watts E = Load Watts X = X = X = X = X = X = F Number Wattage 60 X = 100 X = 150 X = Total: G
Technical Fact Sheet GenerLink Specifications and Technical Information Physical Diameter: Depth: Weight w/o surge: Weight with surge: Socket Style: Electrical Source Compatibility: Withstand Current: Generator Input: Connection: Operational Transfer Type: Transfer Delay: Life Cycle: Temperature Range: Features Generator Input Protection: 6 ½ in. 5 ¼ in. 5 ½ lbs 5 ¾ lbs Ring or Ring-less, 200 Amp, 4 jaw 200 Ampere Service or Less 10,000 Amperes rms symmetrical at .
Surge Protection Specifications and Technical Information Nominal Line Voltage: Max Cont. Operating Voltage: Operating Frequency: Total Surge Current: Max Surge Current Per Mode: 120/240 250 60 Hz 100000 A 50000 A 50000A Circuit Type: Storage Temperature: Operating Temperature: Operating Altitude: Parallel High Energy -40° to +160° F (-40° to +70° C) -40° to +140° F (-40° to +60° C) Sea Level to 12,000 feet (3,658 Meters) Performance ANSI/IEEE C62.
Frequently Asked Questions Q. Do I need a generator in order to use GenerLink? A. Yes. GenerLink is an interconnection device that enables you to connect your portable generator directly to your home’s wiring system. During a power outage, your generator becomes your source of emergency back-up power. GenerLink is designed as an alternative to expensive transfer switches and hazardous extension cords. Q. How is GenerLink different from a transfer switch? A.
Q. I have meter-based surge protection, but want GenerLink. Should I get hard- wired surge protection? A. If your GenerLink unit is equipped with whole house surge protection it will eliminate the need for meter based or hard wired surge protection devices. Q. Why can’t I run my whole house from a portable generator? A. The appliances in the average home consume relatively low amounts of electricity to operate once they are started.
Q. What happens if the generator gets overloaded? A. Your generator should have a circuit breaker that will activate in the event of an overload. If it does not have this feature, it is not suit-able for use with GenerLink. If the generator’s circuit breaker trips, turn off all the household circuit breakers in your breaker panel, reset the circuit breaker on the generator, and restart the generator.
Troubleshooting Tips Problem The GenerLink will not transfer to the generator during testing with utility power present. Cause The GenerLink unit is equipped with a lockout circuit that prevents transfer to generator power if the load on the home exceeds 50-amps. The yellow status light will be illuminated if the load exceeds 50-amps Solution / TESTING 1. Disconnect the generator. 2. Reduce the load by turning off ALL the circuit breakers in the house 3.
Problem After the generator is turned off and utility power is present, the house loads begin to cycle on and off. Cause While connected to the generator, GenerLink may have suffered an internal failure. Solution 1. Reduce the load by turning off all circuit breakers in the house. 2. Reconnect and restart the generator. 3. Restore load equal to the capacity of generator. 4. Operate household loads using your generator. 5. Call for service. (Refer to the Terms and Conditions for service instructions) 6.
Glossary of Terms Amp (Ampere): The amount of electricity or current flowing through a wire, similar to the flow of water through a pipe. Back feed: A condition where electricity is being generated from a source outside the utility power grid and is feeding/traveling back into the power lines. Breaker Panel: The main circuit breaker panel (or fuse box) is where all the circuits/fuses connect to the incoming electrical supply line from the utility.
Hardwire: Process of wiring electric appliances directly into the electric power supply. Indicator Lights: See Status Lights Load Watts: See Start-up Wattage Loads: A source drives a load. An appliance, component or other device that requires current to operate. Meter: Any electrical or electronic device used to measure the amount of electricity consumed. NEMA: National Electrical Manufacturers Association. A standard which specifies the electrical connectors used on plug-in equipment.
Transfer Switch: Used in conjunction with a sub panel. Device installed by a licensed electrician designed to allow interconnection of a portable generator with limited appliance availability. Utility’s Electric Distribution System: A network of power lines and associated equipment used to transmit and distribute electricity over a geographic area. Voltage: Electrical potential or force that causes current to flow through a conductor. Watt: A unit that measures the amount of electrical power.
Important Installation Information You MUST have this information should the unit need repair or replacement. Please complete the information and keep this information for future reference Installation Date: Company Name: Address: Phone Number: Installer Company Name: GenerLink Serial Number: GenerLink™ unit shall not be removed or uninstalled by anyone other than an Approved Installer.
Operating Manual GenerLink™ 225 Arnold Road Lawrenceville, GA 30044 www.generlink.com OPER-MA 23/24-N/S 1.3.
