GENEVA HOT BEVERAGE MERCHANDISER OPERATOR MANUAL MODEL 3205 FRESH BREW 3206 FREEZE DRIED JUN 2008 4214803 • C
TABLE OF CONTENTS INTRODUCTION..................................................... 1 SPECIFICATIONS .................................................. 1 SAFETY WARNINGS............................................. 2 GENERAL DESCRIPTION..................................... 2 Cabinet Front ...................................................... 2 Cabinet Rear ....................................................... 2 MACHINE PARTS .................................................. 3 INSTALLATION...............
INTRODUCTION 1. The information contained in this service manual is applicable to the Hot Beverage Merchandiser. The Hot Beverage Merchandiser line consists of two types of coin-operated, microprocessor controlled, Hot Beverage Merchandisers that dispense a range of hot beverages in response to keypad selections. 2. Two versions of each model are available: Freeze-dried (INST) - Freeze-dried Coffee and Tea Fresh Brew (SFB) - Fresh Brew Coffee 3.
SAFETY WARNINGS • DISCONNECT / UNPLUG POWER TO THE MACHINE BEFORE SERVICING. Lethal voltages are exposed when any panel inside the cabinet is removed if power is supplied to the on/off switch. • Installation and maintenance of the Hot Beverage Merchandiser is to be undertaken only by trained personnel who are fully aware of the dangers involved and who have taken adequate precautions. • The Hot Beverage Merchandiser must be grounded (earthed).
Water for beverages travels through the inlet valve and into the water heater tank located at the top and back of the cabinet. Solenoid dispensing valves direct the heated water to the appropriate mixing bowl. Excessively hot water flowing from the tank activates a high temperature cut-out switch. When activated the cut-out switch cuts off the electrical supply to the heater in the tank.
INSTALLATION WARNING: Disconnect or unplug power to the machine before servicing. 1. Servicing personnel must be familiar with the SAFETY WARNINGS listed in this manual and the Safety Manual (P/N 4206816) before undertaking any installation or maintenance procedure on the Hot Beverage Merchandiser. Any procedure which is found to be impractical, inadequate or inaccurate should be reported to the Management for further investigation. 2.
When the machine is level, the door can be opened to any position and not swing either way. Try the door at various open positions before deciding that the machine is leveled. CONNECT WATER Before connecting the hose to the machine, flush the water supply system via the shutoff valve to remove any impurities which may have accumulated in the supply pipe or water hose. The merchandiser’s water inlet - a standard ¼” NPT female water hose connector - is located on the back of the machine.
FILL PRODUCT CANISTERS WARNING: FILL PRODUCT CANISTERS WITH POWDERED INGREDIENTS ONLY. DO NOT USE LIQUID INGREDIENTS. Figure 5b. Product Chute Figure 5a. Canister Lineup 1. Always remove the ingredient canisters in order to fill them. This prevents spillage of foodstuffs which will encourage the ingress of insects etc. 2. Prior to removing an ingredient canister, rotate the delivery chute in an upward direction to prevent spillage of product onto internal surfaces. See Figure 5b. 3.
13. Rotate the product chute so that it points down (dispense position) to the whipper bowl. See Figure 5b. 14. Repeat above steps for other canisters. Figure 5g. Do Not Pack CHANGE MENU SELECTION LABELS Figure 6a. Bottom Wing Nut Figure 6b. Inside Wing Nuts 1. Remove and save the wing nut located on the right side below the cup compartment (as viewed from behind the door). See Figure 6a. 2. Open the cup compartment door.
ADJUSTING CUP RING SETTING The cup mechanism has been factory adjusted for an 8.25 oz. paper hot beverage cup. Follow the instructions below to adjust the cup (diameter) size if necessary. Figure 8a. Cup Compartment Latch Figure 8b. Cup Diameter Adjustment (PRE- NOV2007) 1. Open the cup compartment door by sliding its plastic latch to the right. See Figure 8a. 2. Take a cup from the stack of cups that will be used in the machine and place the cup in the cup dispenser ring. 3.
SET PRICE FOR SINGLE CUP VOLUME (LARGE) The following procedure sets the price for the three (3) item types: filled Regular Cup, Cup Only and a filled Large Cup. For additional information regarding Set Pricing Modes and Change Prices, please refer to the programming section of this manual. STEP DISPLAY 1. On internal keypad, press PROG PLEASE ENTER ACCESS CODE 2. On external keypad, enter code 1111 SET PRICING MODE 3. Press 2 or 8. CHANGE PRICES 4. Press 0. LARGE PRICES 5.
SET PRICE FOR DUAL CUP VOLUMES (LARGE AND REGULAR) Dual Menu Label set is required to set this option. Order P/N 4214600 Dual Drink/Cup Menu Label set. STEP DISPLAY 1. On internal keypad, press PROG PLEASE ENTER ACCESS CODE 2. On external keypad, enter code 1111 SET PRICING MODE 3. Press 2 or 8. CHANGE PRICES 4. Press 0. LARGE PRICES 5. Press 2 or 8 to scroll to SET ALL PRICES SET ALL PRICES 6. Press 0 LARGE PRICES 7. Press 0 to enter a new price 8.
CUP SIZE ADJUSTMENT IMPORTANT: Your Hot Beverage machine has been factory-set for use of 8.25 oz. PAPER hot beverage cups. The machine can also be set up to use 7, 9, 10, or 12 oz. cups. If you are not using 8.25 oz. cups, you must readjust the machine before use. This is a 2-part procedure. Both Cup Size Adjustment and Adjusting Cup Dispenser Opening must be accomplished. STEP DISPLAY 1. On internal keypad, press PROG PLEASE ENTER ACCESS CODE 2. On external keypad, enter code 1111 SET PRICING MODE 3.
FILL CUP COMPARTMENT Figure 9a. Cup Spirals Figure 9b. Cup Stacks 1. Check that the top and bottom spirals are aligned the same and have room for three (3) stacks of cups. See Figure 9a. 2. The cup compartment can have a total of five (5) cup stacks. Load the compartment with cups starting with the first stack in the cup dispenser mechanism followed by three (3) additional cup stacks. See Figure 9b. The cupstacks must be aligned with the top and bottom spirals.
INGREDIENT VOLUME ADJUSTMENT Follow the instructions below to change the ingredient volume settings. STEP 1. On internal keypad, press PROG. DISPLAY PLEASE ENTER ACCESS CODE 2. On external keypad, enter code 3333 (or current Manager code). INGREDIENT TIMES 3. Press 0. DRINKS OF SIZE REGULAR 4. Press 0. The first product selection is displayed SET TIMINGS FOR COFFEE 5 To scroll to a different product selection press 2 or 8 repeatedly until the desired product name is displayed. 6. Press 0.
FLUSH HEATER TANK, BOWL & BREWER Figure 10a INSTALL WASTE CONTAINERS 1. 2. Place a trash liner (13 Gal) inside the large waste container. Place the waste container under the heater tank overflow tube and the brewer. Place the small bucket under the cup dispensing tubes. See Figure 10a FLUSHING THE MACHINE Ensure that the Mixing Bowls are flushed daily and each time after refilling the canisters. FLUSH MIXING BOWLS 1. 14 Figure 10b Open Machine as instructed and ensure machine is switched ON.
2. Press FLUSH button. See Figure 10b. The Machine will flush all the whipper and mixing bowls with clean hot water. 3. Repeat as necessary. 4. Once flushing has ceased, the machine will be ready for use. FLUSH COFFEE BREWER 1. Open Machine as instructed and ensure machine is switched ON. 2. Ensure that hands and loose clothing are clear of the brewer. 3. Press the BREWER FLUSH button. See Figure 10b. The Machine will flush the brewer(s) with clean hot water. 4. Repeat if necessary. 5.
CLEANING PROCEDURES Care should be taken when cleaning the interior of the merchandiser as high temperatures may be present on components and liquids. Hygiene A high standard of personal hygiene is essential for a coffee vending machine operative. Hair & clothing must be neat & clean. Hands & finger nails must be washed thoroughly before any work commences in the drink preparation areas. Jewellery should be kept to a minimum.
The ‘NON-CONTACT’ cloth should be used on other internal areas of the machine: Liquid Waste Bucket Coffee Grounds Waste Bucket Cabinet Floor Coin Changer & Validator Overflow Pipe All other internal surfaces The ‘EXTERNAL’ cloth should be used on all external surfaces with exception of the cup station Daily/Weekly Routine • • • • • • • • • • • • • After removing the ingredient canisters in order to fill them, always wipe down/clean the shelf Half fill the cleaning vessel/bucket with clean hot water
DISMANTLING COFFEE BREWER UNIT (Fresh Brew Model only) WARNING – Keep hands/fingers and loose clothing clear of the brewer unit when it is in motion. • Open the door of the machine and switch machine OFF using Main Switch • Turn the Coffee Canister Dispense Chute upward to prevent ingredients being spilled onto the floor of the machine. • Figure 13a - Remove the Coffee Brewer outlet spout. Figure 13a • Figure 13b - Remove the Brewer splashguard by lifting the cover up and toward you.
• Figure 13e - Remove the filter carriage by sliding it towards you. Figure 13e • Figure 13f - Unclip/Detach the Sealing Rod Connector by pulling towards you.
FILTER BELT REMOVAL & REPLACEMENT • Figure 14a - First note the Tension Locking Bar in the ‘tensioned’ position Figure 14a • Figure 14b - Hold the carriage in your hand as shown, using your fingers release the tension on the filter belt by pulling back the tension arm in the direction indicated by the arrow, hold whilst moving to the next step Figure 14b • Figure 14c - Push the Red release handle forward and rotate in the direction of the BIG arrow, when the spindle is in the upright position as show
REFITTING THE COFFEEE BREWER • Open the door of the machine and switch machine off using the main switch. • Fit the Steam Extractor Hood (Fig 13h) back onto the brewer chamber, and refit the unit to the machine. • Re-attach the sealing rod (Fig 13f). • Refit the carriage assembly (Fig 13e). • Use the locking catches (Fig’s 13c & 13d) to lock the carriage in place • Refit the splashguard (Fig 13b). • Refit the outlet elbow (Fig 13a). • Re-align the ingredient chutes into the brewer chamber.
INTERNAL KEYPAD FUNCTIONS Figure 15 The internal keypad is used to carry out a number of frequently required machine functions without entering Program mode. In most cases a single press of the key initiates the function associated with each button. If a further key press is necessary to end the action it will be the ESC (escape) key.
As coins are inserted the value displayed will reflect the total value of the money inserted. Pressing ESC (escape) will cause the machine to return to normal operation and zero the credit. (Water tank must be heated to spec temperature before this command will function.) d) BREWER FLUSH – (Fresh Brew model only.) Pressing this key initiates a flush cycle of all fresh brew units fitted to the merchandiser simultaneously.
USER KEYPAD When using SERVICE or COUNTERS mode the user keypad is used to navigate through the display menus, the functions are as follows: KEY Ç È Move DOWN a list of menu options or decrement a number. Å Move the cursor LEFT. Æ Move the cursor RIGHT. ESC ENTER 24 FUNCTION Move UP a list of menu options or increment a number. ESCAPE - move to previous menu option or reject values entered. ENTER the menu option displayed or accept the changes made.
TAKING A TEST VEND Press the DRINK TEST key on the internal keypad once and then make a drink selection on the external keypad. If more than one test vend is required, repeat the above procedure.
DIAGNOSTIC LOG Displayed Message Explanation of Condition KEY STUCK A key on the user keypad has been closed continuously for >15 seconds WATER LEAKAGE The hot inlet valve has had to be switched on > 30 times since the last vend was taken NO CUPS Comes into force after 2 unsuccessful attempts to drop a cup ELECTRONICA Internal serial communication failure between the control board and the RIO board IO CONFIG ERR.
The contents of this publication are presented for informational purposes only, and while every effort has been made to ensure their accuracy, they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. We reserve the right to modify or improve the designs or specifications of such products at any time without notice.
