Use and Care Manual

PowerMax
®
1200/1500, SC 1200/1500, TriloG
™
1200/1500, PowerLift
®
900,
GPower
™
900, SilentMax
®
1000/1200, CB 1000/1200, IntelliG
®
1000/1200
LIMITED WARRANTY
GMI Holdings, Inc. d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG®
1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, (“Product”), subject to all of the terms and
conditions hereof, that the Product and all components thereof will be free from defects in materials and workmanship for the following period(s) of time, measured from the date
of purchase:
SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200,
MOTOR/GEARBOX- Seller warrants the motor/gearbox for the LIFETIME* of the product.
BELT- Seller warrants the belt for a period of FIFTEEN (15) YEARS.
CHAIN- Seller warrants the chain for a period of FIVE (5) YEARS.
PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500
MOTOR – Seller warrants the motor for the LIFETIME* of the Product.
DRIVE SCREW– Seller warrants the drive screw for the LIFETIME* of the Product
PowerLift®, 900 , GPower™ 900
MOTOR – Seller warrants the motor for a period of FIFTEEN (15) YEARS
DRIVE SCREW – Seller warrants the drive screw for a period of FIVE (5) YEARS.
CORE UNIT PARTS** - Seller warrants all other parts and components of the Core Unit for a period of FIVE (5) YEARS.
ACCESSORIES - Seller warrants all accessories included with product for a period of ONE (1) YEAR.
*Lifetime shall mean for as long as the original purchaser owns the home in which the product is originally installed.
** The Core Unit consists of the powerhead, wired wall control, Safe-T-Beam® system, J-Arm and rail.
Seller’s obligation under this warranty is specifically limited to repairing or replacing, at its option, the Product or any part thereof which is determined by Seller to be defective
during the applicable warranty period. Any labor charges are excluded and will be the responsibility of the purchaser.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is made to the original purchaser of the Product
only, and is not transferable or assignable. This warranty applies only to Product installed in a residential or other non-commercial application. It does not cover any Product
installed in commercial or industrial building applications. This warranty does not apply to any unauthorized or improper installation, alteration or repair of the Product, or to any
Product or component which has been damaged or deteriorated due to misuse, abuse, neglect, accident, failure to provide necessary maintenance, normal wear and tear, or acts of
God or any other cause beyond the reasonable control of Seller, and does not cover batteries, missing or damaged parts from clearance or open box sales, or repairs or
maintenance to door components.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE APPLICABLE WARRANTY PERIOD REFLECTED ABOVE. NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
IN NO EVENT SHALL GMI HOLDINGS, INC. OR ITS PARENT OR AFFILIATES BE RESPONSIBLE FOR, OR LIABLE TO ANYONE FOR, SPECIAL, INDIRECT,
COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, even if Seller has been advised of the possibility of such damages. Such excluded damages
include, but are not limited to, loss of use, cost of any substitute product, or other similar indirect financial loss. Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
Claims under this warranty must be made promptly after discovery and within the applicable warranty period. To obtain warranty service, you must contact Genie® customer
service and provide proof of the date and location of purchase and identification as the original purchaser. Call Genie® Customer Service toll free at 1-800-354-3643 to speak
with a trained representative. Purchaser must allow Seller a reasonable opportunity to inspect Product claimed to be defective prior to removal or alteration of its condition.
Upon determination by Seller that the Product or any part thereof is defective during the applicable warranty period (which may require purchaser to return the Product to Seller
at purchaser’s expense), Seller will supply the purchaser with replacement parts or, at its option, a replacement Product (shipping and handling of any replacement part(s) or
replacement Product also at purchaser’s expense). Seller may use new or reconditioned parts, or a new or reconditioned Product of the same or similar design.
There are no established informal dispute resolution procedures of the type described in the Magnuson-Moss Warranty Act.
PURCHASER: ___________________________________________________________________________________________________________________
INSTALLATION ADDRESS: _______________________________________________________________________________________________________
DATE PURCHASED: ________________ SERIAL NUMBER:___________________________________________________________________________
OPENER MODEL:________________________________________________________________________________________________________________
REMOTE CONTROL MODEL: _____________________________________________________________________________________________________
DEALER NAME: _________________________________________________________________________________________________________________
DEALER ADDRESS:______________________________________________________________________________________________________________
Warranty
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