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INDEX 1 Safety Information Safety Notifications................................................. 4 Important Safety Instructions ............................. 5 2 Features Safety Features ......................................................... 6 Opener Features ...................................................... 6 3 Programming Information Introduction .............................................................. 7 Overview of Powerhead Controls......................
Thank you for purchasing a Genie® brand garage door opener. The leader in garage door opener technology. Please take a moment to preview this manual and assembly poster (if applicable) to ensure that you have the proper tools and skill set to install a new garage door opener. Pay particular attention to all Safety Warnings, Cautions and Information. Remember, your garage door is the largest and heaviest moving object in your home.
SAFETY NOTIFICATIONS & INSTRUCTIONS 1 OVERVIEW OF POTENTIAL HAZARDS READ THIS SAFETY INFORMATION Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual.
IMPORTANT INSTALLATION INSTRUCTIONS ! WARNING TO REDUCE THE RISK OF SEVERE INJURY OR DEATH READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not understand an instruction, call The Genie Company. • DO NOT install opener on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs and adjustments to cables, spring assembly and other hardware must be made by a trained service person using proper tools and instructions.
SAFETY & STANDARD FEATURES 2 Safe-T-Beam® (STB) Non-Contact Reversing System Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything passes through the beam. LED indicator lights on the powerhead and on the STBs provide self-diagnostics if an operational problems exists. Door Detect™ Monitoring System Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a closing door if a problem is detected.
3 OPENER PROGRAMMING NOTE: Before programming the opener, check to make sure there are no objects in the garage door opening. INTRODUCTION Now that the Genie® garage door opener is installed, follow the steps in this manual to program the opener so that the door opens and closes properly and all remote devices operate correctly. The following steps are a guide to setting opener so it functions properly.
PROGRAMMING DOWN TRAVEL LIMIT ! • • • • ! • • • • WARNING Make sure doorway is in full view and clear of obstacles and people to avoid injury or property damage. DO NOT operate this unit from the wall control before LIMITS are set. Severe damage to the opener could occur. The carriage MUST be engaged to Bullet/Screw BEFORE setting limits. See installation poster or call Customer Service at 1-800-35-GENIE or visit www.GenieCompany.com. DO NOT set limits with Battery Backup attached.
PROGRAMMING UP TRAVEL LIMIT 1-2. Enter Programming Mode Programming UP Limit: 1. Press and hold the UP arrow button. • Long LED will light BLUE. 2. Release UP arrow button. • Round LED will flash BLUE. PRGM 3. Press and hold the UP arrow button until door is fully open. • Use the DOWN arrow button if door opens too far. Use both UP and DOWN buttons to adjust open travel as necessary. SECTIONAL DOOR UP LIMIT: Door should fully open so that door seal is even with door header.
PROGRAMMING FORCE AND CONTACT REVERSE Force Control Contact Reverse Test The force controls are automatically set when the wall control is used for the first time with garage door opener. The door MUST complete one full cycle, from full open to full close and then, full close to full open, before the settings are automatically recorded. NOTE: The limit and Force settings MUST BE COMPLETED before performing the Contact Reverse Test. ! WARNING 1.
PROGRAMMING ADDITIONAL REMOTE CONTROLS THE REMOTE CONTROLS INCLUDED WITH THIS OPENER HAVE BEEN PROGRAMMED AT THE FACTORY FOR YOUR CONVENIENCE. NOTE: The following instructions are for remote control transmitters purchased separately in addition to those provided with this opener, but can also be used if any remote(s) may require re-programming. 1. Activate Remote(s) 2. Enter Programming Mode NOTE: Each programming step has a 30 second time limit for completion after the function is initiated.
IMPORTANT SAFETY INSTRUCTIONS WARNING ! To reduce the risk of severe injury or death, read and follow all instructions. 1. 2. 3. 4. 5. 6. 7. NEVER let children operate or play with the door controls. Keep remote away from children. ALWAYS keep the moving door in sight and away from people and objects until door is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. Test opener monthly.
4 MAINTENANCE & ADJUSTMENTS For help, call customer service at 1-800-35-GENIE or visit www.GenieCompany.com ! WARNING Use of any other wall control can cause unexpected operation of the door and loss of lighting feature. Locate wall console within sight of the door but far enough from door to prevent contacting it while operating the console. Control must be at least 5 feet above the floor to prevent small children from operating it. Regular Maintenance AVERTISSEMENT C.
MAINTENANCE & ADJUSTMENTS F. Light Bulb Replacement ! • • • • • WARNING Use extreme caution when working from a ladder or step stool or serious injury can occur. When replacing light cover, make sure wires are not pinched or near moving parts. Use only properly rated incandescent, LED or CFL light bulbs. DO NOT use bulbs with a rating greater than 100 Watts*. Use A19 size light bulbs. DO NOT use bulbs having a short neck.
MAINTENANCE & ADJUSTMENTS G. Adjustment Guides ! WARNING ! AVERTISSEMENT TO AVOID INJURY OR DAMAGE Pour éviter les blessures ou des dommages • • NEVER adjust the force settings to adjust for damage, including an unbalanced door, binding door track or broken spring. • • Perform a CONTACT REVERSE TEST monthly. See page 10. NE JAMAIS régler la force pour compenser des dommages, y compris une porte mal équilibrée, un rail de porte coinçant ou des ressorts cassés.
MAINTENANCE & ADJUSTMENTS LOCATING SAFE-T-BEAM® PAIRS Transmitter (RED LED) and Receiver (GREEN LED) Multiple Garage Doors • NEVER position Safe-T-Beam® modules where signals will cross. • Place the Transmitter (Red LED) Safe-T-Beams on adjacent doors facing in opposite directions. NOTE: Direct sunlight creates interference with Safe-T-Beam® Receiver (Green LED).
5 TROUBLESHOOTING Need help or have questions? DO NOT RETURN to the store. Visit www.genicompany.com or call Customer Service at 1-800-35-GENIE. PROBLEM: WHAT TO DO: Opener does NOT operate when wall control is pressed. • Turn Sure-Lock™ OFF See page 6. • Check power source. – Plug a lamp into outlet used for powerhead. If lamp works, power source is OK. – If not, check fuse or circuit breaker. • If power is OK, – Check connections at powerhead terminals and at wall console.
TROUBLESHOOTING POWERHEAD LEDS Powerhead LED Round LED Long LED 18 Solution Possible Problem Normal operation. None required. No response from unit. Check power supply. Contact a trained door system professional. Limits NOT set properly. Re-program limits, see pages 8-9. Program error. Unplug unit, wait 5 seconds, plug in. Component failure. Contact a trained door system technician. OFF Remote NOT programmed. Program remote, see page 11. ON/PURPLE/ FLASHING OFF Remote NOT programmed.
6 OPTIONAL PROGRAMMING & ACCESSORIES CLEARING MEMORY OF REMOTES NOTE: Clearing memory of remotes from the powerhead will clear ALL programmed remotes, wireless keypads and vehicle transmitters. The opener will no longer recognize any signal from any remote device, including a missing remote device. All remaining (or recovered) remotes, vehicles and wireless keypads MUST be reprogrammed. NOTE: The garage door opener will operate normally using the wall console. 1.
VEHICLE PROGRAMMING Programming HomeLink® System Step 1 Clear HomeLink Clear HomeLink by pressing and holding down the first and third buttons until the indicator on the HomeLink blinks slow and then fast for 20 seconds; then release both buttons. NOTE: Clearing the HomeLink will remove all previously programmed garage door openers. Step 2 Train HomeLink to the Genie Remote Choose the button on the HomeLink that will be used to open the door.
WIRELESS KEYPAD PROGRAMMING Tip: Program Keypad before mounting. Keypad Overview: Program Key LED Off LED LED On Keypad LED Flashing Up/Down Key (enter) STEP 2B) PROGRAMMING THE KEYPAD FOR MULTIPLE OPENERS (UP TO 3) Program the keypad with a Personal Identification Number (PIN) as described in step 1. Then follow these additional steps. 1. Ensure number pad back lighting is off. 2. Enter PIN as programmed in STEP 1. 3. Press PROGRAM key twice. LED will blink once per second. 4.
WIRELESS KEYPAD PROGRAMMING STEP 3) OPERATING THE KEYPAD WITH THE OPENER(S) Single Door Operation: 1. 2. 3. 4. Ensure number pad back lighting is off. Enter PIN number. Press the UP/DOWN key. Opener will operate. Multi-Door Operation: 1. Ensure number pad back lighting is off. 2. Enter PIN number. 3. Press the UP/DOWN key. 4. Press number key corresponding with desired door (1, 2, or 3). 5. Desired opener will operate. NOTE: Keypad will remain active for 15 seconds after a successful entry is made.
7 One-Piece Door Installation Installation Poster Supplement This model opener can be installed on a OnePiece (California) style door up to 8 feet tall. Follow the recommended installation from the installation poster and supplement the installation of the HEADER BRACKET, DOOR BRACKET, and POWERHEAD with these instructions. Note that the powerhead will be mounted lower than the header bracket as shown in Fig. 1 as opposed to a sectional type door installation. 1. 2. 3. 4. 5. 6. Door Centerline Fig.
Belt & Chain Drive Parts 8 1A 4 1 2A 2 3A 3 5 5A Item Part Number Description QTY. 1 38727A.S Motor Assembly (Dual Encoder) 1 1A 36947A.S Screw, Motor, M6 X 1-1/2 3 2 38874R3.S Circuit Board Assembly (Single or Dual Encoder Mdls 3022/3042/3024/3024H) 1 38874R4.S Circuit Board Assembly Single or Dual Encoder Mdls 4022/4042/4024/4024H) 1 38877R.S Non-Configured Circuit Board Assembly (Single & Dual Encoder, All Mdls) 1 2A 27255C04.S Screw, 6-18 x 3/8, Self Tap 3 3 37560R.
Belt & Chain Drive Parts Item Part Number Description QTY. 1 36728A.S Head To Rail Bracket (Need 2 for Chain, 1 for Belt) 1 1A 36987A.S Head To Rail Bracket Belt Guard (for Belt only) 1 2 37857R.S Tensioner Assembly 1 3 36764A.S Pulley Tensioner 1 4 37557R.S Chain Bullet Assembly 37556R.S 5 Belt Bullet Assembly Item 6 Part Number Description QTY. 37561V.S Belt & Bullet Assembly, 14 ft (388") 1 39380T.S Belt & Bullet Assembly, 14 ft (399") 1 1 37559R.
Screw Drive Parts DC ScrewDrive Powerhead Item 1 1 2 3 Power Cord Assembly (3064H/4064H) 1 2 36639A.S Motor Cover Assembly, Un-labeled 1 3 39155R.S Optical Dual Encoder 1 4 38631A.S Motor Assembly w/Opto-Luctor, 1 4A 086575.0808.S Screw, Motor, #10-32 X 1/2 3 Part Number Description QTY. 1 39045R.S Motor Assembly w/Opto-Luctor, includes screws (Single & Dual Encoder) 1 1A 37177A.S Screw, motor, M6 x 1-12 3 2 39048R.
Screw Drive Parts D Item Part Number Description QTY. Item Part Number Description 1 38123A.S Mounting Flange, Rail 1 9 21123F.S Emergency Release Cord, 7-8-10 ft Models 1 2 36645R.S Coupler 1 21123G.S Emergency Release Cord, 12-14f t Models 1 3 37844R.S Bearing Block Assembly 1 10 37107C.S Carriage Release Handle 1 4 37845R.S Carriage Assembly, Screw Drive 1 11 38178R.S Parts Pack, Rail Connector, 12-14f t Models 1 5 36664R.
9 DASMA INFORMATION IMPORTANT INFORMATION Garage Door Openers Are Not Toys Automatic Garage Door Opener and Garage Door Safety and Maintenance Guide ! Do not stand or walk under a moving door! Do not let children or adults play “beat the door.” It is dangerous and can result in serious injury or death. Adults should set a good example. Know how to use the emergency release, in case someone is pinned by the door.
! ! The pushbutton wall control should be out of the reach of children (at least 5 feet from the floor) and away from all moving parts. Mount and use the button where you can clearly see the moving garage door Teach children to keep their hands and fingers clear of section joints, hinges, track, springs and other door parts. Contact with a moving door or its hardware could cause serious injury. These injuries can also happen with garage doors that don’t have automatic openers.
Make sure the additional safety devices, such as photo eyes or edge sensors, are properly installed and adjusted (see owner’s manual). Testing and Maintaining The Garage Door Test the Reversing Feature every month. • First test the balance of the door (see “Testing and Maintaining the Garage Door”). If the door is properly balanced, proceed. • With the door fully open, place a 1-1/2” thick piece of wood (a 2” x 4” laid flat) on the floor in the center of the door opening.
Lubrication Regularly lubricate the moving parts of the door. However, do not lubricate plastic parts such as plastic rollers and plastic idler bearing. Consult the door owner’s manual for the manufacturer’s recommendation. Balance Position 3 to 4 Feet Door Balance Periodically test the balance of your door. • Start with the door closed. • If you have a garage door opener, use the release mechanism so you can operate the door by hand when doing this test.
2562, 2568, 3022, 3024, 3042, 3062 , 3064, 4024, 4042, 4062, 4064, SC1200, CB1000, CB1200 Limited Warranty GMI Holdings, Inc.
