Warranty

10639 W. Bradford Rd., Littleton, CO, 80127
800-660-0328 Fax: [phone]
www.genstoneproducts.com
4. SUBMITTING A WARRANTY CLAIM
The original purchaser must provide written notice to GenStone within 30 days after discovery of any
defect covered by this Warranty. This written notice must describe the location (address as well as location
on structure) as well as the possible defect. Photographs must accompany this notice as well as proof of
purchase indicating the purchase date and location of purchase as well as identify who installed the product.
Additionally GenStone may require proof of ownership of the structure and or samples of the product.
Upon discovery of possible defect it is the responsibility of the purchaser to provide protection of all
property that could be affected until the situation is corrected.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN
AUTHORIZATION FROM GENSTONE WILL VOID THIS WARRANTY.
5. WARRANTY COVERAGE SCHEDULE
Years from date of purchase
GenStone’s coverage
Purchaser’s responsibility
0-1YEAR
100%
0%
1 YEAR AND I DAY TO 2 YEARS
95%
5%
2 YEARS AND 1 DAY TO 3 YEARS
90%
10%
3 YEARS AND 1 DAY TO 4 YEARS
85%
15%
4 YEARS AND 1 DAY TO 5 YEARS
80%
20%
5 YEARS AND 1 DAY TO 7 YEARS
70%
30%
7 YEARS AND 1 DAY TO 9 YEARS
60%
40%
9 YEARS AND 1 DAY TO 12 YEARS
40%
60%
12 YEARS AND 1 DAY TO 20 YEARS
20%
80%
20 YEARS AND 1 DAY TO 25 YEARS
10%
90%
6. MODIFICATION OR DISCONTINUATION OF PRODUCTS
GenStone reserves the right to discontinue or modify any design or color of any of its products at any time
and without notice or liability. If, for any reason, Products of the type originally installed are no longer
available from GenStone at the time that a warranty claim is made, GenStone may substitute another
product determined by GenStone to be comparable quality and price. Due to normal weathering,
replacement Products may differ from Products originally installed. GenStone will at its sole discretion
repair, replace, or provide materials to refinish the material to the original owner, in accordance with the
terms and conditions of this Warranty
7. DISCLAIMER
The statements in this Warranty constitute the only warranty extended by GenStone for the Product.
GENSTONE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
NO OTHER WARRANTY WILL BE MADE BY OR ON BEHALF OF GENSTONE OR BY
OPERATION OF LAW OR BY USAGE OF TRADE OR COURSE OF DEALING WITH RESPECT TO
THE PRODUCT OR ITS INSTALLATION, STORAGE, HANDLING, MAINTENANCE, USE,
REPLACEMENT, OR REPAIR. This Warranty gives you specific legal rights. You may have other rights
which vary from state to state.
8. EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING OUT OF ANY BREACH OF THIS EXPRESS WARRANTY, OR ANY OTHER
ORAL, WRITTEN OR IMPLIED WARRANTY THAT MAY APPLY TO YOUR PURCHASE,
WHETHER RESULTING FROM NON-DELIVERY OR FROM THE USE, MISUSE, OR INABILITY
TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT.
9. MODIFICATIONS AND ALTERATIONS OF PRODUCT
GenStone shall have no responsibility hereunder for defective Product subjected to further processing or
alteration after shipment.
10. SETTLEMENT OF CLAIM
Any refund or material replacement by GenStone shall constitute a full settlement and release of all claims
of any purchaser for damages or other relief, and shall be a complete bar to any litigation filed subsequently
to the purchaser’s acceptance of such an agreement.