Product Manual
Table Of Contents
- We are happy to double check your installation at no cost and offer any additional adjustment advice or tips. Simply email your pics to support@gentent.com, include your original GenTent.Com order number, or let us know the make and model of your gene...
- Product Registration
- If you purchased from www.gentent.com, your product is already registered. If you purchased from one of our partners, please visit www.gentent.com/register so that we can establish your purchase date and keep you informed of any periodic updates. IMP...
- Limited Three Year Warranty
- Package Contents
- Installation Overview
- Install GenTent Clamps on Generator Frame
- Install GenTent Frame on the GenTent Clamps
- Secure GenTent Canopy over GenTent Frame
- Important GenTent Usage Tips
- GenTent Accessories and Spare Parts Catalog
Page: 4 of 16
Copyright © 2013 GenTent Safety Canopies, LLC – All Rights Reserved V5 – July, 2013
Limited Three Year Warranty
What is Covered
This warranty covers any defects in materials or workmanship of the GenTent™ Safety Canopy
under normal use in winds up to sixty mph and snow loads up to eighteen inches, with the
exceptions stated below.
How Long Coverage Lasts
This warranty runs for three years from the date on your GenTent™ product receipt.
What is not Covered
This warranty does not cover issues resulting from improper installation or issues resulting from
not adhering to the Warnings and Cautions as stated in this GenTent Product Installation and
Safety Manual. This warranty does not cover fading or discoloration caused by exposure to
sunlight or chemicals, or deterioration due to exposure to chemicals. This warranty does not
cover abuse, misuse, or neglect including, but not limited to, lost parts, over tightening clamps,
blocking a running portable generator exhaust with parts of the GenTent, or rips, tears or breaks
due to sharp and/or heavy and/or falling objects. This warranty does not cover issues arising as
a result of modifications made to your portable generator or to the GenTent™ that have not
been specified by the manufacturer.
GenTent products or components returned without an RMA and proof of purchase are not
covered (see How to Get Service). Also, consequential and incidental damages are not
recoverable under this warranty. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
What GenTent Safety Canopies LLC Will Do
GenTent Safety Canopies, LLC will repair any GenTent canopy or replace any GenTent frame or
clamp component that proves to be defective in materials or workmanship during the term of
this Warranty. In the event repair of a GenTent canopy is not possible, GenTent Safety Canopies
will either replace your GenTent canopy with a new GenTent canopy of similar composition and
price.
How To Get Service
Contact GenTent Safety Canopies LLC by emailing service@gentent.com
, calling 781-334-8368
or writing us at the address below to discuss your Warranty concern and obtain a RMA (return
materials authorization). You must provide a copy of the original receipt or packing slip that you
received as part of your purchase.
GenTent Safety Canopies, LLC
Attn: Customer Warranty Service
44 Gile Rd
Nottingham, NH 03290
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.