Use & Care Manual

11
10
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Finish on grill plates is
scratched or has cut
marks.
Metal utensils have
been used.
Always use silicone, heatproof
plastic or wood utensils to
avoid scratching nonstick
surfaceofgrillplates.Never
use metal spatulas, skewers,
tongs, forks or knives.
The preheat indicator
light turns on and off.
The heating elements
are cycling.
This is normal. The light
comes on when the grill
is plugged in and off once
the set temperature is
reached;itwillthencycle
on and off to indicate the
correct temperature is being
maintained.
Grill marks on food are
very light. The food
looks steamed.
Grill was not fully
preheated before use.
Always preheat grill at least
5 minutes before cooking any
foods.
There is food buildup on
grill plates.
Grill not properly
cleaned after use.
Use nylon scrubbing pad and
hot, soapy water to clean grill
plates. Do not use steel wool
scrubbing pads or abrasive
cleaners to clean grill.
Food is dry and burnt. Food is overcooked. Since grill is cooking from
both sides, food is cooked
much faster than in a skillet
or under a broiler. Use
GRILLINGCHARTasaguide
and check food at lowest time
stated on chart.
Grill does not turn on. Grill is not plugged in. Check to be sure appliance is
plugged into working outlet
and On/Off (I/0) switch is in
theON(I)position.
Grill plates have white
spots.
Water from cleaning has
dried on the surface of
the grill plates.
Dry grill plates immediately
after washing.
NEED HELP?
For service, repair or any questions regarding your appliance, call the appropriate
800numberoncoverofthisbook.PleaseDONOTreturntheproducttotheplaceof
purchase.Also,pleaseDONOTmailproductbacktomanufacturer,norbringittoa
service center.
Youmayalsowanttoconsultthewebsitelistedonthecoverofthismanual.
Three-Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Anydefectinmaterialorworkmanshipprovided;however,Applica’sliabilitywillnot
exceed the purchase price of product.
For how long?
• Threeyearsfromthedateoforiginalpurchasewithproofofsuchpurchase.
What will we do to help you?
• Provideyouwithareasonablysimilarreplacementproductthatiseithernew
or factory refurbished.
How do you get service?
• Saveyourreceiptasproofofdateofsale.
• Checkouron-lineservicesiteatwww.prodprotect.com/applica,orcallour
toll-free number, 1-800-231-9786, for general warranty service.
• Ifyouneedpartsoraccessories,pleasecall1-800-738-0245.
What does your warranty not cover?
• Damagefromcommercialuse
• Damagefrommisuse,abuseorneglect
• Productsthathavebeenmodifiedinanyway
• Productsusedorservicedoutsidethecountryofpurchase
• Glasspartsandotheraccessoryitemsthatarepackedwiththeunit
• Shippingandhandlingcostsassociatedwiththereplacementoftheunit
• Consequentialorincidentaldamages(Pleasenote,however,thatsomestatesdo
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• Thiswarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrightsthat
vary from state to state or province to province.
MadeinPeople’sRepublicofChina
PrintedinPeople’sRepublicofChina