User's Manual

Troubleshooting 8-7
z Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
z Make sure that the LAN driver is correctly installed.
z Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
z Make sure that the network configuration is appropriate.
z Make sure that the user name or password is correct.
WLAN Problems
I cannot use the WLAN feature.
z Make sure that the mini PCI-E WLAN card is correctly installed.
z Make sure that the necessary driver(s) is correctly installed.
z Make sure that the WLAN feature is turned on.
Transmission quality is poor.
z Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.
z Check if there is high interference around the environment and solve
the problem as described next.
Radio interference exists.
z Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.
z Plug your computer into an outlet on a different branch circuit from
that used by the affecting device.
z Consult your dealer or an experienced radio technician for help.