B300 USER’S MANUAL Rugged Mobile Computing Solutions
Sep. 2012 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution.
Table of Contents Chapter 1 Getting Started ..................................................................................................... 1-1 Getting the Computer Running......................................... 1-2 Unpacking ................................................................ 1-2 Using the Tether (Optional) ....................................... 1-3 Connecting to AC Power ............................................ 1-4 Turning On and Off the Computer ...............................
Using the Touchscreen (Optional) ................................. 2-10 Using the Quick Buttons .............................................. 2-12 Using the DVD Drive .................................................. 2-14 Inserting and Removing a Disc .................................. 2-14 Using the Network Features .......................................... 2-17 Using the Modem ................................................... 2-17 Using the LAN .......................................................
Connecting an IEEE 1394 Device ....................................4-7 Connecting Audio Devices ..............................................4-8 Using Smart Cards .......................................................4-9 Using PC Cards......................................................... 4-10 Using ExpressCards (Optional) ..................................... 4-12 Using the MMC/SD Card Reader .................................. 4-14 System Memory Upgrade..............................................
Cleaning Guidelines ...................................................7-5 Battery Pack Guidelines ..............................................7-6 Touchscreen Guidelines...............................................7-7 When Traveling ............................................................7-9 Chapter 8 Troubleshooting ................................................................................................. 8-1 Preliminary Checklist ......................................................
On the Use of the RF Device ...................................... B-7 USA and Canada Safety Requirements and Notices ........ B-7 European Union CE Marking and Compliance Notices .....
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer Accessories: AC adapter AC power cord Document(s) Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight.
Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Turn off the computer. 2. Plug the DC cord of the AC adapter to the power connector of the computer ().
3. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 4. When the AC adapter is connected, power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. CAUTION: When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer.
Turning On and Off the Computer Turning On 1. Open the top cover by pushing on the cover latch () and lifting up the cover (). You can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button ( ). 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off (Shutdown) Use the Windows Start menu in the lower left and follow the shutdown procedure.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if the cover is designed with such mechanism.) Front Components Ref Component Top Cover Latch Locks the top cover.
Rear Components Ref Component Description See Also Power Connector Connects the AC adapter. P. 1-3 USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 4-5 WWAN Passthrough Connector (option) Connects the external antenna for WWAN (wireless wide area network) connectivity. WiFi Pass-through Connector (option) Connects the external antenna for WLAN (wireless local area network) connectivity.
Ref Component Kensington Lock Description Locks the computer to a stationary object for security. See Also P. 7-2 Right-Side Components Ref Component Description See Also Expansion Card Slot Depending on your model, the slot can be any of the following: ExpressCard Slot Accepts an ExpressCard/34 or ExpressCard/54 for additional functions. P. 4-12 PCMCIA Slot Accepts a PC card for additional functions. P.
Ref Component RF (radio frequency) On/Off Switch Description See Also Serves as the master on/off control for all P. 2-18, the wireless modules (wireless LAN, 2-21, Bluetooth, and WWAN). 2-27 NOTE: Available modules on your computer depend on the configuration you purchased. MMC/SD Card Reader Accepts a MultiMediaCard (MMC) or Secure Digital (SD) card for removable storage media. P. 4-14 HDMI Connector Connects a HDMI (High-Definition Multimedia Interface) monitor or TV set. P.
Left-Side Components Ref Component Description See Also Battery Pack Supplies power to your computer when external power is not connected. P. 3-3 Smart Card Reader Accepts a smart card for additional security feature. P. 4-9 NOTE: On your computer, the Smart Card reader is a part of the super multi drive module. If the super multi drive module is replaced by a secondary battery pack or hard disk drive, you cannot use the Smart Card reader.
Top-open Components Ref Component LCD Screen Quick Buttons P1 Description See Also Displays the output of the computer. May include the optional touchscreen feature. P. 2-10 Toggles the “Blackout” mode on or off. P.
Ref Component Description See Also Toggles ECO power saving mode on or off when using battery power. P. 2-11 Toggles the sunlight-readable mode on or off. P. 2-11 Enables or disables light sensor. P. 2-11 Power Button Turns the computer power on or off. Stylus (option) Serves as the input device by tapping on the screen to make selections and enter information. P. 2-10 Touchpad Serves as the pointing device of the computer. P.
Ref Component Description See Also Stereo Speaker Sends out sound and voice from the computer. Indicators Show the current status of the computer’s devices. Power Lights green when computer is on. P. 1-6 Blinks green when computer is on Sleep mode. Battery Charge Lights green when the battery is fully charged. P. 3-3 Lights amber when the battery is being charged. Blinks red when the battery’s capacity is below 10 %. Blinks amber when the battery is in an abnormal condition.
Bottom Components Ref Component Memory Slots 1-16 Getting Started Description Inside are the memory slots for expanding the memory size of your computer. See Also P.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left perform the alternative function are identified by the color of first press and hold Fn, then corner of the keyboard, is used with another key to of a key. The letter “Fn” and the alternative functions blue on the keytop. To perform a desired function, press the other key.
Key Description Increases the sound volume. Switches the display output to the next choice if an external display (either VGA or HDMI) is connected. The hot keys are equivalent to Windows logo key + P. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only Decreases the LCD brightness. The LCD still has 2 nits brightness when you reach the lowest level. Increases the LCD brightness. Switches the touchscreen on and off (option).
Windows Keys The keyboard has two keys that perform Windows-specific functions: Logo key and Application key. Windows The Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual for more information.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession.
Term Scroll Action To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge. To move horizontally, place your finger on the top or bottom edge of the pad and slide your finger left and right. This function works only after you install the touchpad driver supplied with the computer and it may not work for all applications.
Using the Touchscreen (Optional) NOTE: Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse. Use the included stylus to select objects on the screen. The stylus can be stretched for better grip and handling.
The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Mouse Function Term/Action Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination.
Using the Quick Buttons Located on top of the keyboard are four quick buttons: Button P1 Description Toggles the “Blackout” mode on or off. In Blackout mode, the LCD backlight and LED indicators are turned off. To bring the computer out of Blackout mode, press P1 or the power button. NOTE: “Blackout” is the default setting of the P1 button. You can re-define the button. (See “P1 Quick Button Definition Utility” in Chapter 6 for information.
Button Description Enables or disables light sensor. When enabled, your computer automatically adjusts the LCD brightness based on the surrounding lighting condition. The button lights green while light sensor is enabled.
Using the DVD Drive Your computer may come with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel).
1. Turn on the computer. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 4. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. Eject button To remove a disc, hold the disc by its outer edge and lift it up from the tray. 5. Gently push the tray back into the drive.
2-16 Operating Your Computer
Using the Network Features Using the Modem The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line. NOTE: When using the communication software, you may have to disable power management. Set the COM port of the modem to COM3.
Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. Using the Wireless LAN The WLAN module supports IEEE 802.11a/b/g/n.
2. Press Fn+F1 to turn on the WLAN radio, indicated by the WLAN indicator ( glowing in green when on. ) 3. Windows Mobility Center has wireless network turned on by default. The Wireless Network icon on the taskbar should appear without a red X. (In case you have previously turned it off in Windows Mobility Center, be sure to turn it on when using the function the next time.) To turn off the WLAN radio, press Fn+F1. To quickly turn off all radio, slide the RF switch to the OFF position.
4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. NOTE: Once you have connected to a wireless network, a profile is added in Windows. By default, Windows will automatically connect to the wireless network when it is in range. For more information on connecting to a wireless network, see Windows’ online help.
Using the Bluetooth Feature The Bluetooth technology allows short-range (about 10 meters for Class 2 devices) wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( Quick Bar.
4. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar. (In case you have previously disabled the function in the Bluetooth utility, be sure to enable it when using the function the next time.) To turn off the Bluetooth radio, use the Quick Bar or Bluetooth utility. To quickly turn off all radio, slide the RF switch to the OFF position. Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2.
5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth feature, see Windows’ online Help.
Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G or 4G LTE depending on your model. NOTE: Your model only supports data transmission, voice transmission is not supported. When using the WWAN feature, pull out the WWAN antenna.
Installing a SIM Card To use the WWAN feature to connect to the Internet, you need to subscribe to WWAN service and acquire a SIM card from the service provider. To install the SIM card, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2. Open the media bay cover by sliding the release latch towards the left. 3. Press upward the release latch () and pull the ribbon strip () to slide the existing device out of the media bay. 4. Carefully place your computer upside down.
5. Locate the SIM card slot. Insert the SIM card into the slot. Make sure the beveled corner on the SIM card is facing towards the slot and that the golden contact area on the card is facing downwards. 6. Replace the media bay device. 7. Close the media bay cover. NOTE: To remove the SIM card, push inward to release and slide the SIM card out of the slot.
Turning On/Off the WWAN Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( Quick Bar. (You need to tap ) located on Windows taskbar and select on the taskbar to show the hidden icons.) 3. The Quick Bar appears. To turn on the WWAN feature, click the WWAN quick button. The WWAN indicator ( ) will glow in green. To turn off the WWAN radio, use the Quick Bar. To quickly turn off all radio, slide the RF switch to the OFF position.
Using the Fingerprint Scanner WARNING: To protect the fingerprint scanner, be sure to slide close the cover when not using the fingerprint scanner. We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning. It is not recommended that you use the fingerprint scanner in a below-freezing temperature.
To register your fingerprint and configure the function: NOTE: You can register a fingerprint only after creating a password for the Windows user account. 1. Locate and slide open the fingerprint scanner cover. 2. To register your fingerprint, click Start All Programs AuthenTec TrueSuite AuthenTec TrueSuite. Click the finger you want to register and follow the onscreen instructions to complete.
3. You can then use the Fingerprint Software to set up how the fingerprint authentication works.
Settings Options App Store Help For detailed information, click the Help button of the software.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
The charging times are as follows: Charging Time Battery Type Computer is Off Computer is On and in Idle State 9-cell (4 A) 3.5~4.5 hours 4.0~6.0 hours CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %).
Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon on the taskbar.
Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack.
6. Close the cover, press the release latch downward to engage, and then slide the lock towards the right to secure the cover.
Battery Low Signals and Actions The battery icon Battery Icon changes appearance to display the current state of the battery. Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level (10% by default). Critically low The battery charge has reached the critical battery level (5% by default).
Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When...
Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down.
Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Enter power saving mode when using battery power. Do not disable automatic power management features. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. Many USB devices use power just by being connected.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel Display Settings Properties.
Connecting a Serial Device Your computer has two serial ports for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. 3. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer.
Connecting a USB Device Your computer has one USB 3.0 port and two eSATA/USB 3.0 ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. The USB ports support transfer rate up to 5.0 Gbit/s for USB 3.0 devices. To connect a USB device, plug the device cable to one of the USB ports.
Connecting an eSATA Device Your computer has two eSATA/USB combo ports for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATAcombo cable is used. To connect an external eSATA device, plug the device cable to one of the eSATA ports.
Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Plug the appropriate end of the cable to the computer’s mini IEEE 1394 connector and the other end to the device’s corresponding connector.
Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. Microphone Connector (pink) can be connected to an external microphone for recording voice or sound.
Using Smart Cards NOTE: On your computer, the Smart Card reader is a part of the super multi drive module. If the super multi drive module is replaced by a secondary battery pack or hard disk drive, you cannot use the Smart Card reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1.
Using PC Cards Depending on your model, your computer has one or two PC card slots which support type II card and CardBus specifications. NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. To insert a PC card: 1.
To remove a PC card: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot.
Using ExpressCards (Optional) Depending on the model, your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the ExpressCard from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot.
Using the MMC/SD Card Reader NOTE: If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a Card Reader.
To insert a storage card: 1. Locate the Card Reader slot on the right side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing down. Slide the card into the slot until it reaches the end. 3. Windows will detect the card and assign it a drive name. To remove a storage card: 1. Double-click My Computer. 2. Right-click the drive with the card and select Eject. 3. Pull the card out of the slot.
System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two DDR3 1333/1600 MHz SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter.
5. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock the module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 6. Close the compartment cover and secure with six screws.
Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose bay. 1. Make sure that system power is off. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press upward the release latch () and pull the ribbon strip () to slide the existing device out of the bay. 4. With the ribbon strip facing outward, insert the new device all the way into the media bay. 5.
Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features.
BIOS Setup When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware . You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility, press the F2 key when the prompt appears on the screen during system startup.
In general, you can use the arrow keys to move around and + / – keys to change the setup values. Keyboard information can be found at the bottom of the screen. NOTE: The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. The BIOS Setup Utility program may have been updated after the publication of this manual. The settings you select in your operating system might override similar settings in BIOS Setup Utility.
Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Time: System Date: [05:33:08] 15 [07/28/2012] Legacy USB Support: Wireless LAN: Bluetooth: [Enabled] [Last State] [Last State] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu View or set system time. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit System Time sets the system time. System Date sets the system date.
Advanced Menu The Advanced menu contains the advanced settings.
Wake Up Capability specifies events for waking up the system from S3 (Sleep) state. Press Enter to access the submenu as shown below. Advanced Wake Up Capability Any-key Wake Up From S3: Ring Wake-Up From S3 USB Wake-Up From S3 F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Disabled] Disabled [Disabled] [Disabled] Item Specific Help Allow any key to wake up the system from S3 (Sleep) state.
AMT Configuration configures Active Management Technology parameters. Press Enter to access the submenu as shown below. Advanced AMT Configuration Intel AMT Intel AMT Setup Prompt F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Disabled] Enabled [Disabled] Item Specific Help Enable/Disable Intel (R) Active Management Technology BIOS Extension. Note: iAMT H/W is always enabled. This option just controls the BIOS extension execution.
Advanced Virtualization Technology Setup Intel(R) Virtualization Technology [Disabled] Disabled Intel(R) VT for Directed I/O (VT-d) [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Item Specific Help When enabled, a VMM can utilize the additional hardware capabilities.
Graphics Setup sets graphics related options. Press Enter to access the submenu as shown below. Advanced Graphic Setup DVMT Pre-Allocated DVMT Total Gfx Mem F1 Help Esc Exit [64MB ] [256MB] ↑↓ Select Item ←→ Select Menu Item Specific Help Select Pre-Allocated Graphics Memory size used by the Internal Graphics Device. This has no effect if external graphics are present.
Button Setup sets hardware button related options. Press Enter to access the submenu as shown below. Advanced Button Setup P1 Function: F1 Help Esc Exit Define P1 button as Blackout ON/OFF , Quick launch button or Emergency button. [Disabled] Blackout ↑↓ Select Item ←→ Select Menu Item Specific Help -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit P1 Function specifies the P1 quick button function.
Device Configuration enables or disables several hardware components. Press Enter to access the submenu as shown below. Advanced Device Configuration Wireless LAN WWAN Bluetooth Media Card Reader Smart Card Reader HD Audio Modem Fingerprint Scanner 1394 Port E-SATA Port F1 Help Esc Exit Item Specific Help Set WLAN device to enable/disable.
1394 Port E-SATA Port Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: User Password Is: Set Supervisor Password: Set User Password: Password on Boot: Cleared Cleared [Enter] Enter [Enter] [Disabled] Set HDD 0 Password: HDD 0 Password: [Enter] Cleared Set or clear the Supervisor account’s password.
Supervisor/User Password Is shows whether you have set the supervisor/user password or not for the system. Set Supervisor/User Password sets the supervisor/user password. When typing the password, first make sure that Num Lock is off, and then type the password in the entry fields and press Enter. Confirm your password by typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup.
TPM Support enables or disables TPM support (see chapter 6 for details). Current TPM State shows the current TPM state. Change TPM Status allows you to select between No Change, Clear, Disabled and Deactivated, and Enabled and Activated. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system.
Key Function , Selects (highlight) a boot device. +, – Changes the boot sequence. Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Del Deletes an unprotected device from the list. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility.
Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made. Load Setup Defaults loads the factory default values for all the items. Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made.
Quick BIOS Settings During POST, you can quickly access specific BIOS settings using the hot keys as described below. Keys Functions F10 Opens the Boot menu where you can specify the device to boot from. F12 Enables LAN boot. Ctrl + P Opens Intel® ME setup (MEBx) menu where you can change the Intel® Management Engine settings for the computer. NOTE: The MEBx is intended for use by advanced users. Making changes in the MEBx configuration program can cause system problems.
System Recovery Use System Recovery when: The Windows operating system does not start at all. You want to restore the system to the factory state. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. To run System Recovery: 1.
4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation.
7. When completed, the system restarts and displays Windows desktop.
Chapter 6 Using the TPM and P1 Utility Special utilities are provided for enhanced capabilities and management. This chapter describes how to use these utilities.
Using TPM (Trusted Platform Module) TPM is a hardware-based security feature that can be used to create and manage computer-generated digital certificates. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. NOTE: Make sure you select Enable on the TPM Support item under the Security menu of your BIOS Setup (see chapter 5 for details).
P1 Quick Button Definition Utility The P1 button has a pre-assigned function. You can re-define the button following this procedure: 1. Run BIOS Setup program to select Quick Btn for the P1 Function item under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the program. 2. Right-click the Getac utility icon ( Quick Buttons Definition. ) on the Windows taskbar and select 3. The following window appears. To assign a program to a button, click the Open button . 4.
5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default.
Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life.
General Guidelines Do not expose your skin to the computer when operating it in a very hot or cold environment. Do not place heavy objects on top of the computer when it is closed as this may damage the display. The screen surface is easily scratched. Do not use paper towels to clean the display but use the included soft cloth. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time.
Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.
– avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. – avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computer’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the computer is turned on.
Do not use excessive force on the display. Avoid moving the computer while holding the display or twisting the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display. Using the touchscreen during low temperature (less than 5 oC) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly.
Make sure that both devices have activated Bluetooth feature. Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back.
Make sure that the monitor’s signal cable is properly connected. Switch the display to the monitor by pressing the Fn+F5 hot key or change the display through the Display Settings Properties. Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the computer. Press the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows. ExpressCard Problems The ExpressCard does not work.
Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.
The numeric keypad is disabled. Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator glows or not.) The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate.
Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. Make sure that the computer supports the disc or the files contained. You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc by inserting a small rod, such as a straightened paperclip, into the drive’s manual eject hole and pushing firmly to release the tray. PC Card Problems The PC card does not work.
Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish.
If you are sure the operation has stop, reset the computer. (See “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low.
is on. Wait till the heating is finished. However, if external AC power is not available and the remaining battery power is too low for the heating to complete, the computer may not start up. In case the computer fails to start up, turn off the computer and leave it in room temperature for about an hour before trying to turn it on again. When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature.
Make sure that the SSID setting is the same for every WLAN device in the network. Your computer is not recognizing changes. Restart the computer. Make sure that the IP address or subnet mask setting is correct. I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly.
Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program. After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts CPU Specifications Intel® Core™ i5-3320M vPro™ Processor 2.6GHz, Max. 3.3GHz with Intel® Turbo Boost Technology Intel® Core™ i7-3520M vPro™ Processor2.9GHz, Max 3.6GHz, with Intel® Turbo Boost Technology Chipset Intel® QM77 BIOS 16 MB EEPROM, ACPI, Fingerprint security, SmartCard security, TPM, vPro RAM (system) 2 × 204-pin SO-DIMM sockets for 4GB/8GB DDRIII Display Panel 13.
Parts device DVD drive Specifications SATA interface, Super-Multi DVD drive, 12.7mm height, Card slots Card Reader 2-in-1 (MMC/SD) module PCMCIA CardBus Type II × 2 or 1 ExpressCard/34 / 54 (option) Smart Card I/O ports USB 3.0, eSATA/ USB 3.0 combo x 2, serial (RS-232)× 2, VGA, HDMI, RJ-45, RJ-11, headphone out, microphone, mini IEEE 1394a , docking (80 pin) Modem Azalia interface, 56 Kbps, V.90 MDC 1.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet. Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging.
Caution (for USA Users) To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.
Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal.
Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þ essi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.
Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements.