S400 USER’S MANUAL
Rugged Mobile Computing Solutions August 2010 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com. ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer. Businesses that use ENERGY STAR® enabled office equipment may realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.
Table of Contents Table of Contents........................................................................................................................................ i Getting Started ......................................................................................................................................... 1-1 Getting the Computer Running ............................................ 1-2 Unpacking ............................................................................
Inserting and Removing a Disc ....................................... 2-14 Using the Network Features ................................................. 2-16 Using the Modem (Optional) .......................................... 2-16 Using the LAN ..................................................................... 2-17 Using the Wireless LAN ...................................................... 2-18 Using the Bluetooth Feature ................................................
When and How to Use ........................................................ 5-2 Information Menu................................................................ 5-3 Main Menu ........................................................................... 5-4 Advanced Menu................................................................. 5-5 Security Menu ...................................................................... 5-7 Boot Menu ..........................................................................
Power Management Problems ......................................... 7-9 Software Problems .............................................................. 7-9 Sound Problems ................................................................. 7-10 Startup Problems ............................................................... 7-10 WLAN Problems ................................................................. 7-11 Other Problems ..................................................................
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer Accessories: AC adapter AC power cord Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Plug the DC cord of the AC adapter to the power connector of the computer (). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3.
When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Opening the Cover CAUTION: Be gentle when opening and closing the cover. Opening it vigorously or slamming it shut could damage the computer. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity.
Turning On and Off the Computer Turning On 1. Make sure that the computer is connected to AC power or battery is fully charged. 2. Open the top cover 3. Press the power button ( ). 4. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this...
To... Do this... more information.) * “Sleep” is the default setting of the power button. You may change what the power button does in Windows Control Panel. Press the power button to resume or turn on the system from any of these modes.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. Rear Components Ref Component Description Power Connector Connects the AC adapter.
Right-Side Components Ref Component Description SIM Card Slot (optional) Accepts a 3G SIM card. But this configuration has no 3G feature. Smart Card Reader Accepts a smart card for additional security feature. PCMCIA Slot (left) Accepts a PC card for additional functions. ExpressCard Slot (right) Accepts an ExpressCard/34 or ExpressCard/54 for additional functions. NOTE: Can be a PCMCIA Slot depending on the model.
Left-Side Components Ref Component Description Audio Output Connector Connects a set of headphones or external speakers with amplifier. Microphone Connector Connects an external microphone. eSATA/USB Combo Connects an eSATA device such as an external Port hard drive or optical drive. Can also function as a USB port. RF (radio frequency) Switch Serves as the master on/off control for all the wireless modules (wireless LAN, Bluetooth, and WWAN).
Top-open Components Ref Component Top Cover Latch Locks the top cover. Camera Lens (optional) Allows you to use the camera function. LCD Screen Displays the output of the computer. May include the optional touchscreen feature. Quick Buttons Activates specific functions. Power Button Turns the power on or off (Sleep mode by default).
Ref Component Description Keyboard Serves as the data input device of the computer. Microphone Receives sound and voice for the computer. Fingerprint Sensor (optional) Serves as the fingerprint verification, preventing unauthorized access to your computer. P1 Button Starts G-Manager by default. 10 Stylus Serves as the input device by tapping on the screen to make selections and enter information. 11 Touchpad Serves as the pointing device of the computer.
Ref 13 1-12 Component Stereo Speaker Getting Started Description Sends out sound and voice from your computer.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next. Key Description Switches the wireless LAN radio on and off. Decreases the sound volume. Increases the sound volume. Switches the display output to one of the following when external devices are connected. Upon booting the system with CRT: LCD CRT LCD & CRT NOTE: This function only applies to Plug & Play display devices. Decreases the LCD brightness (16 levels).
Key Description Serves as the sleep button that you can define with Windows’ Power Options. Switches the keyboard backlight on and off (option). Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key. The Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual for more information.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
Work surface within the red frame The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.
Term Drag and drop Action Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. –or– Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination.
Using the Touchscreen (Optional) NOTE: Make sure the touchscreen driver has been installed properly. Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse.
Here are some common terms that you should know when using the touchscreen: Term Action Click/Point Tap gently on the touchscreen. Double-click Tap twice on the touchscreen rapidly. Drag and drop Press lightly on the touchscreen and move your finger until you reach your destination (drag). Finally, release your finger (drop) when you finish dragging your selection to the destination. The object will drop into the new location.
Gestures Actions ( = finger down; = finger up) Zoom (Pinch) Move two fingers apart/toward each other. Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming. Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise).
Gestures Actions ( = finger down; = finger up) Twofinger Tap Descriptions The function is defined by applications that support the specific gesture. Tap two fingers at the same time (where the target is in the midpoint between the fingers). Flicks Make quick drag gestures in the desired direction. 2-12 Operating Your Computer Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: Touch Keyboard allows you to enter text by tapping the keys with your stylus, like pressing the keys on a standard keyboard. Writing Pad allows you to write on the writing pad, like writing on a piece of paper. Your handwriting will be converted into typed text.
Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel).
1. Turn on the computer. 2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. To remove a disc, hold the disc by its outer edge and lift it up from the tray. 4. Gently push the tray back into the drive. 5. Close the media bay cover.
Using the Network Features Using the Modem (Optional) The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line. NOTE: When using the communication software, you may have to disable power management. Set the COM port of the modem to COM3.
Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.
Using the Wireless LAN Depending on your model, an internal mini PCI-E wireless LAN (WLAN) card may have been pre-installed by your computer manufacturer at the factory. This card allows you to access corporate networks or the Internet in a wireless environment. The WLAN features include: Peer-to-Peer (Ad-Hoc) and Access Point (Infrastructure) modes support WEP (Wired Equivalent Privacy) 64/128-bit data encryption IEEE 802.
If your WLAN card was provided by your dealer instead of the computer manufacturer, contact your dealer for the correct driver to use.
Turning On/Off the WLAN Radio NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety. Remember to turn off wireless LAN when using your computer in the airplane. To turn on the WLAN radio: 1. Make sure that the RF switch is at the ON position. 2. Press Fn+F1 to turn on the WLAN radio (see “Hot Keys” in Chapter 2), indicated by the WLAN indicator ( ) glowing in green when on.
4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help.
Using the Bluetooth Feature Depending on your model, your computer may incorporate the Bluetooth capability for short-range (about 10 meters) wireless communications between devices without requiring a cable connection. With Bluetooth wireless technology, data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio 1. Make sure that the RF switch is at the ON position. 2.
3. The following appears onscreen. To turn on or off the Bluetooth radio, click the Bluetooth button. (An X means the radio is currently off.) 4. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar. (In case you have previously disabled the function in the Bluetooth utility, be sure to enable it when using the function the next time.). The status of the Bluetooth connection is indicated by the Bluetooth icon located in the taskbar.
Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. Start the Bluetooth utility by double-clicking the Bluetooth icon the taskbar and click New Connection. 4. The Add New Connection Wizard window appears. Select Express Mode (Recommended), and then click Next.
5. Select the device to connect to and click Next. 6. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, see the Bluetooth Utility Help.
Using the Fingerprint Sensor (Optional) The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. You can also encrypt files and folders with your fingerprint. NOTE: You can register a fingerprint only after creating a password for the Windows user account. CAUTION: For the fingerprint file/folder encryption feature, the maximum file/folder size allowed is 2GB.
You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start All Programs Fingerprint Software Help.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer.
By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon ( when running on battery power or when running on external power) on the taskbar. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge.
If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup. To replace the battery pack, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2. Press the two latches toward each other to open the protection cover. 3. Pull the ribbon strip and slide the battery pack out of the slot. 4.
Battery Low Signals and Actions The battery icon the battery. Battery Icon changes appearance to display the current state of Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level (10% by default). Critically low The battery charge has reached the critical battery level (5% by default).
Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When...
Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down.
Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Press the power saving quick button ( saving mode when using battery power. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. Many USB devices use power just by being connected.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting an External Monitor (Optional) If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2. Plug the monitor’s D-type signal connector to the computer’s VGA connector. 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4.
Connecting a Serial Device Your computer has one or two serial port (depending on model) for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. 3. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer.
Connecting a USB Device Your computer has two USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices. To connect a USB device, slide the release latch towards the right to open the port cover and then simply plug the device cable to one of the USB ports.
Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used. To connect an external eSATA device, simply plug the device cable to the eSATA port.
Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Slide the release latch towards the right to open the connector cover.
Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. Microphone Connector (pink) can be connected to an external microphone for recording voice or sound.
Using Smart Cards (Optional) Depending on the model, your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the right of the computer and open the cover. 2.
Using PC Cards Depending on your model, your computer has one or two PC card slots which supports type II card and CardBus specifications. NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. To insert a PC card: 1.
3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot.
Using ExpressCards (Optional) Depending on the model, your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the ExpressCard from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot.
Using Storage Cards NOTE: If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader.
To insert a storage card: 1. Locate the card reader on the left side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing up. Slide the card into the slot until it reaches the end. 3. Windows will detect the card and assign it a drive name. To remove a storage card: 1. Double-click My Computer. 2. Right-click the drive with the card and select Eject. 3. Push the card to release and then pull it out of the slot.
Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features.
BIOS Setup When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware . You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility, press the F2 key when the prompt appears on the screen during system startup.
Use the keyboard to move around and make selections. Keyboard information can be found at the bottom of the screen. NOTE: The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. The BIOS Setup Utility program may have been updated after the publication of this manual. The settings you select in your operating system might override similar settings in BIOS Setup Utility.
Main Menu The Main menu contains the various system settings. Information Main Advanced Security System Time: System Date: [11:33:08] [07/28/2010] Legacy USB Support: [Enabled] Boot Exit Item Specific Help , , or selects field. Intel Trusted Execution [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit System Time sets the system time. System Date sets the system date.
Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security P1 Function: [Quick Btn] HDD Preheat: [Disabled] USB Power Share [Disabled] Boot Exit Item Specific Help Select P1 button act as Quick launch button Or Emergency button.
Ring Wake-Up from S3 allows a modem activity to wake up the system from S3 (Sleep) state. USB Wake-Up from S3 allow a USB device activity to wake up the system from S3 (Sleep) state. AC Initiation sets if connecting AC power will automatically start or resume the system. SATA Mode set to AHCI if your hard disk supports AHCI. AHCI allows you to take advantage of Advanced Host Controller Interface features. The options are IDE and AHCI.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Set Supervisor Password: [Ente Enter] TPM Setup Menu: F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Exit Item Specific Help Supervisor Password controls access to the Setup utility. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Set Supervisor Password sets the supervisor password.
Information Main Advanced Security Boot TPM Setup Menu TPM Support [Enter Enabled] Current TPM State: Change TPM State Disabled and Deactivated [No Change ] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Exit Item Specific Help Enable Trusted Platform Module support -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit TPM Support enables or disables TPM support (see chapter 6 for details). Current TPM State shows the current TPM state.
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security ↑↓ Select Item ←→ Select Menu Exit Item Specific Help Boot priority order: 1: USB FDC: 2: SATA ODD: Optiarc DVD RW AD-7580S 3: SATA HDD: SAMSUNG HM321HI 4: USB KEY: 5: USB HDD: 6: LAN BOOT: IBA GE Slot 00C8 v1338 7: 8: Excluded from boot order: : USB CDROM: : PCI: F1 Help Esc Exit Boot Keys used to view or configure devices: Up and Down arrows select a device.
Key Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect.
Saves Changes saves the changes you have made.
System Recovery You need to run System Recovery when: Your Windows operating system does not start at all. You want to restore the factory default Windows settings. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. To run System Recovery: 1.
3. A warning message appears as follows: **************************************** You must accept the following terms before performing the recovery process: 1. The recovery software is solely the purpose of reinstalling or restoring software associated with the hard disk of this operating Getac machine. 2. Except the above, no other use is granted hereunder. **************************************** (1)Yes, I agree to the provisions of this agreement and wish to continue.
Chapter 6 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Do not cover or block any ventilation openings on the computer.
To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management. Avoid using a screen saver or other software that prevents the power management from working. Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display.
vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range. It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the computer’s power off. To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining. Important guidelines when using the battery pack.
Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. To remove hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth. Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 7 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. Make sure that the battery pack is installed correctly. Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.
Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low.
Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the computer. Press the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows. ExpressCard Problems The ExpressCard does not work. Make sure that the ExpressCard is correctly seated. If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The ExpressCard stops communicating properly.
Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. The hard disk drive in-use indicator glows without blinking. The data files stored on the hard disk drive may be fragmented.
The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Modem Problems The modem does not work. Make sure that the telephone line is properly connected.
You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc following the method described next: 1. Turn off the computer. 2. Insert a small rod, such as a straightened paperclip, into the drive’s manual eject hole and push firmly to release the tray. 3. Pull the tray out until fully extended, and then remove the disc. PC Card Problems The PC card does not work. Make sure that the PC card is correctly seated.
Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish.
Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record. Adjust the playback or recording sound levels.
When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with.
I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Intel® Arrandale SV i5-540M 2.53GHz or i5-520M 2.4GHz, 35W, Turbo Boost Technology Chipset Ibex Peak PCH QM57 BIOS SPI 8 MB EEPROM, ACPI, Computrace compatible, Intel® vPro (option) RAM (system) Up to 8GB, 2 × 204-pin DDR3 SO-DIMM sockets for 1GB/2GB/4GB, 1066/1333 MHz, 1.
Parts Specifications Card slots Card Reader 4-in-1 (MMC/SD/MS/MS PRO) module PCMCIA CardBus Type II × 2 or 1 with ExpressCard/34/54 Smart Card I/O ports USB port × 4 (1 standard USB 2.0, 2 stack USB for power share, and 1 for eSATA USB combo), serial port (RS-232), eSATA/ USB port, RJ-45 port, RJ-11 port (option), mini IEEE 1394a port, expansion bus connector Modem (option) Azalia interface, 56 Kbps, V.90 MDC 1.
Parts Specifications Spectrum Management Agency (SMA) AS/NZS CISPR33 Specifications A-3
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numé rique de Classe B respecte toutes les exigences du Rè glement Canadien sur le maté riel brouileur.
FINNISH VAROITUS: Paristo voi rä jä htä ä , jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hä vitä kä ytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemä ßem Austausch der Batterie.
adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture.
On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
Explosive Device Proximity Warning WARNING: Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use on Aircraft Caution CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments.
Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empê cher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit ê tre utilisé à l'inté rieur et devrait ê tre placé loin des fenê tres afin de fournir un é cran de blindage maximal.
German Dieses Produkt entspricht den Bestimmungen der Europä ischen Richtlinie 1999/5/EC. Greek To προϊόν αστό πληροί τις προβλέψεις της Εσρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evró pska Efnahags Bandalagsins nú mer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Europé ia 1999/5/EC.
The European variant is intended for use throughout the European Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors.
Atlantique Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements.