S410 USER MANUAL Rugged Mobile Computing Solutions
January 2016 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All brand and product names are trademarks or registered trademarks of their respective companies.
NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents Chapter 1 Getting Started .............................................................. 1 Getting the Computer Running ........................................... 2 Unpacking .................................................................. 2 Connecting to AC Power ............................................... 3 Turning On and Off the Computer .................................. 4 Taking a Look at the Computer ......................................... 6 Front Components ...............
Using Multi-touch Gestures .......................................... 24 Using the Tether (Optional) ....................................... 26 Using the Quick Buttons ................................................. 28 Using Network and Wireless Connections ........................... 30 Using the LAN .......................................................... 30 Using the WLAN ........................................................ 31 Using the Bluetooth Feature .........................................
Using Smart Cards .................................................... 62 Using ExpressCards (Optional) .................................... 63 Using PC Cards (Optional) ........................................ 64 Changing or Replacing ................................................... 65 Replacing the Hard Disk Drive ..................................... 65 Chapter 5 Using BIOS Setup ......................................................... 66 When and How to Use .........................................
Display Problems ....................................................... 89 DVD Drive Problems .................................................. 89 Hardware Device Problems .......................................... 90 Hard Disk Drive Problems ........................................... 90 Keyboard and Touchpad Problems .................................. 91 LAN Problems ............................................................ 91 Power Management Problems .......................................
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running Unpacking After unpacking the shipping carton, you should find these standard items: S410 notebook computer AC adapter Main battery pack AC power cord Second battery pack* Screen cleaning cloth Driver disc Document(s) * Select models only Inspect all the items. If any item is damage or missing, notify your dealer immediately.
Connecting to AC Power It is suggested that you use AC power when starting up the computer for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the computer (). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. CAUTION: Use only the AC adapter included with your computer.
Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity. 2. Press the power button ( ). The Windows operating system should start.
Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: Do this... To... Windows 10 Power off Click (Shutdown) down. Sleep Hibernate Windows 7 Power Shut Use one of these methods: Use the Windows Start menu in the lower left and follow the shutdown procedure. Use one of these methods: Press the power button.* Press the power button.* Close the top cover.* Close the top cover.
Taking a Look at the Computer NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description Top Cover Latch Locks the top cover.
Rear Components Ref Component Description See Also HDMI Connector Connects a HDMI monitor or TV set. P. 59 USB 3.0 Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 57 RJ-45 Connector Connects the LAN cable. P. 30 Optional I/O Connector Depending on the model, the component can be one of the following: None RJ-45 Connector Connects the LAN cable (for LAN 2). P. 30 PowerShare USB Port Can be used to charge mobile devices. P.
Right-Side Components Ref Component Description See Also Battery Pack ( ) Supplies power to your computer when external power is not connected. P. 49 USB 2.0 Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 57 Combo Audio Connector Connects a set of headphones or external speakers with amplifier P. 60 Supports a headset microphone with 4-pole TRRS 3.5mm jack.
Left-Side Components Ref Component Description See Also Stylus Slot For storing the stylus (optional). P. 23 Tether Hole Stylus tethered to this hole. P. 26 Multi-purpose Bay Depending on the model, the component can be one of the following: None Second Battery Pack ( ) Supplies power to your computer when external power is not connected. P. 49 Super Multi Drive Accepts a compact disc for installing or loading software, accessing data, and playing music/video. P.
Top-open Components Ref Component Description See Also Microphone Receives sound and voice for the computer. Camera Lens (optional) Allows you to use the camera function. When the camera lens is in use, the LED beside it lights up. LCD Screen Displays the output of the computer. May include the optional touchscreen feature. P. 23 Indicators Lights green when Num Lock is on. P.
Ref Component Description Hard Disk Blinks green when computer is reading / writing data to the hard disk Lights red when the optional hard disk heater is on. See Also P. 93 RF (Radio Frequency) Lights green when the RF radio of any RF feature (WLAN/Bluetooth/WWAN) is on. Contactless Smart Card Reader (optional) Serves as an RFID reader/writer and an NFC reader. P. 45 Indicators Lights amber when the battery is being charged. P.
Ref Component Description See Also Power Button Turns the power on or off (Sleep mode by default). Fingerprint Scanner (optional) Serves as the fingerprint verification, preventing unauthorized access to your computer. P. 38 Keyboard Serves as the data input device of the computer. P. 15 Touchpad Serves as the pointing device of the computer. P. 20 P.
Ref Battery Latch ( ) Component Locks the main battery pack in place. Description P. 51 See Also Docking Connector Connects to the office or vehicle dock (purchased separately). Battery Latch ( ) Locks the second battery pack in place. P. 51 Battery Hot Swapping Indicator Lights up if you unlock the battery latch while operating the computer on battery power. The indicator is intended to inform whether you can safely hot swap the battery pack.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes. Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals.
Some software may not be able to use the numeric keypad on the computer. If so, use the numeric keypad on an external keyboard instead. The Num Lock key can be disabled. (See “Main Menu” in Chapter 5.) Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.
Key Description Increases the sound volume. Switches the display output to the next choice if an external display is connected. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only The hot keys are equivalent to Windows logo key + P. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen off or on.* Switches the touchpad off or on. Switches the system sound output off (mute) or on.
Windows Keys The keyboard has two keys that perform Windows-specific functions: Logo key and Application key. Windows The Windows Logo key opens the Start menu and performs softwarespecific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: You can press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pad clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag).
Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on. To configure the touchpad, go to Settings Devices Mouse & touchpad (in Windows 10) or.Control Panel Mouse (in Windows 7).
Using the Touchscreen (Optional) NOTE: You can press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. Select models have a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus.
Using Multi-touch Gestures You can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the computer. Here are the multi-touch gestures that you can use: Gestures Actions ( = finger down; = finger up) Pan (Scroll) Descriptions Use panning to see another part of a page that has scroll bars. or Drag 1 or 2 fingers up or down. Zoom (Pinch) Move two fingers apart/toward each other.
Gestures Actions ( = finger down; = finger up) Press and Tap Descriptions Use press and tap to access the shortcut menu. Press on target and tap using a second finger. Twofinger Tap The function is defined by applications that support the specific gesture. Tap two fingers at the same time (where the target is in the midpoint between the fingers). Flicks Make quick drag gestures in the desired direction. 25 Flick left or right to navigate back and forward in a browser and other applications.
Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight.
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Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. Button P1 Description Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off; and the sound is muted. Remarks Default function To bring the computer out of Blackout mode, press the same button again or the power button. Can start a program based on your settings.
Button P2 Description Selects an ECO mode. (For setup information, see “Advanced Menu” in Chapter 5.) Pressing the button brings up the ECO menu as shown below: ECO Menu ECO Off Quick Mode Power Saving Work Mode Select a mode before the ECO menu disappears. You can select a mode by pressing the same button or the arrow key.
Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. Select models have a second LAN module so you can connect to two networks at the same time. LAN2 NOTE: LAN2 module implements DSM (Deep Slumber Mode) to save battery power. Power is supplied to the LAN module only when the LAN cable is connected.
Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n. NOTE: Do not block the antenna area. WLAN auxiliary antenna WLAN main antenna Turning On/Off the WLAN Radio To turn on the WLAN radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. For Windows 10: Click Settings Network & Internet Airplane mode.
taskbar and select Quick Bar. Click the WLAN button in the Quick Bar (an X over the button means the radio is currently off). To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. For Windows 10: Click the network icon in the lower right of the task bar.
Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. NOTE: Do not block the antenna area. Bluetooth auxiliary antenna Bluetooth main antenna Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio: 1. Make sure that the Airplane mode is switched off.
For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, right-click the Getac Utility icon on Windows taskbar and select Quick Bar. Click the Bluetooth button in the Quick Bar (an X over the button means the radio is currently off). To turn off the Bluetooth radio: You can turn off the Bluetooth radio the same way you turn it on. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to another Bluetooth Device 1.
Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE. NOTE: Your model only supports data transmission; voice transmission is not supported. Do not block the antenna area. WWAN main antenna WWAN auxiliary antenna Installing a SIM Card 1. Turn off the computer and disconnect the AC adapter. 2. Open the cover of the SIM card slot. 3.
4. Close the cover. Turning On/Off the WWAN Radio To turn on the WWAN radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. For Windows 10: Click Settings Network & Internet Airplane mode. Slide the Airplane mode switch to the Off position. 2. If you have previously turned off the WWAN radio, use one of the below methods to turn it on. Use the WWAN utility.
Setting up a WWAN Connection 1. Make sure that the SIM card is inserted and the WWAN function is enabled (as described above). 2. Start the WWAN utility software (Skylight). 3. You can use the WWAN utility software to configure and use WWAN connections. See the online help for information.
Using the DVD Drive (Optional) Select models have a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel).
Inserting and Removing a Disc CAUTION (for models having the touchscreen feature): If the stylus tether is attached to the computer, be careful the tether does not get in the way when you open or close the DVD tray. Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a disc, place down the disc in the tray with its label facing up.
NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “DVD Drive Problems” in Chapter 8.
Using the GPS Feature (Optional) GPS (Global Positioning System) technology allows you to pinpoint the geographic location of the computer and use the data for navigational and other purposes. NOTE: You need to install third-party software to take full advantage of the GPS feature. Do not block the antenna area. GPS antenna You can view GPS information by running the G-Manager program and selecting the GPS Status tab.
Using the Fingerprint Scanner (Optional) CAUTION: For optimal performance, both the scanning surface and the finger should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface. It is not recommended that you use the fingerprint scanner in a belowfreezing temperature. The moisture on your finger can freeze to the scanner’s metal surface when you touch it, resulting in a failed operation.
For Windows 10 1. Click Settings Accounts Sign-in options. 2. On the right side under Fingerprint, click Set up. 3. Follow the onscreen instructions to complete. For Windows 7 1. Log in to Windows as the user whose fingerprint is to be enrolled. 2. Double-click iMD Fingerprint Reader on Windows desktop. 3. In the fingerprint configuration menu, click Add another. 4. You will be asked to enter the password of the selected user. Enter the password and click OK. 5.
6. When completed, click Finish. NOTE: For detailed information on the program, see the program’s online help. Fingerprint Login NOTE: The fingerprint login process can take a while. This is because the system has to check hardware devices and security configuration before initiating the fingerprint scanner. The fingerprint scanner has 360-degree readability. You can place your finger in any orientation for the scanner to recognize an enrolled fingerprint.
Using the Contactless Smart Card Reader (Optional) Select models have a contactless smart card reader module. When an RFID/NFC card is placed within range of the antenna (≤ 4 cm), the reader can: Read/write RFID (Radio Frequency Identification) tags Read NFC (Near Field Communication) tags The module supports ISO15693, ISO14443A/B, Felica, and Mifare standards.
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Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
You are advised to keep the computer power off while the battery is being charged. When the battery is fully charged, the Battery Indicator lights green. It takes approximately2.5 to 3 hours to fully charge one battery pack. For models having both the main battery pack and second battery pack, the two are charged in parallel. CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery.
Battery Icon Windows 10 Windows 7 Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the lowbattery level. Critically low The battery charge has reached the critical battery level. By default, Windows will display a notification and put your computer into Hibernation. When the battery is low, the computer’s Battery Indicator ( to alert you to take actions.
4. Slide the battery latch to the unlocked position ( ) () and hold it there. Meanwhile, grasp the edge of the battery pack using the other hand and pull it out of the bay (). 5. Noting the orientation, insert the new battery pack all the way into the bay. The battery latch should be engaged in the locked position ( ).
Hot Swapping the Battery Pack (Optional) “Hot swapping” means you can safely replace the battery pack without shutting down while your computer is running on battery power. This can be done if your computer has another battery power source.
Once a battery pack is removed, the display brightness level will be fixed at a low level and cannot be adjusted. If a charged battery pack is not inserted within 2 minutes, the Battery Hot Swapping Indicator blinks in red and the computer enters Hibernation mode. After removing the battery pack, do not connect and immediately disconnect the AC adapter.
Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. When not using a connected device, disconnect it. Remove the card (such as smart card, ExpressCard, or PC card) if not using it.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting Peripheral Devices Connecting a USB Device Your computer has three USB 3.0 ports and one USB 2.0 port for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 USB 2.0 NOTE: Select models have a PowerShare USB port. If needed, you can change the settings and use this port as a standard USB 2.0 port. (See the next section for more information.
Connecting a Device for USB Charging (Optional) Select models have a PowerShare USB port ( ). You can use this port to charge mobile devices even when the computer is in power-off, sleep, or hibernation state. A connected device is charged by either external power (if the AC adapter is connected) or by the computer’s battery (if the AC adapter is not connected). In the latter case, charging will stop when the battery level gets low (20% capacity). The USB charging feature is enabled by default.
Connecting a Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Your computer has an HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. Select models have a VGA connector. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys.
Connecting a Serial Device (Optional) Select models have one or two RS232 serial ports for connecting a serial device. COM1 COM2 Connecting an Audio Device For higher audio quality, you can send sound through an external audio device. The audio combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.
Using Storage and Expansion Cards Using Storage Cards NOTE: You can use only storage cards. Your card reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The reader supports SD (Secure Digital) and SDXC (Secure Digital eXtended Capacity) cards. To insert a storage card: 1.
Using Smart Cards With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the right of the computer and open the cover. 2. Slide the smart card, with its label and embedded computer chip facing down into the slot. Chip on the other side 3. Close the cover.
Using ExpressCards (Optional) Select models have an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. To insert an ExpressCard: 1. Locate the ExpressCard slot on the left side of the computer. 2. Slightly push the dummy card to release and then pull it out of the slot. 3.
Using PC Cards (Optional) Select models have a PC card slot. The PC card slot supports type II card and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the left side of the computer. 2. Slide the PC card, with its label facing up, into the slot until the eject button pops out. Eject button To remove a PC card: 1. Double-click the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2.
Changing or Replacing Replacing the Hard Disk Drive 1. Turn off the computer and disconnect the AC adapter. 2. Carefully place the computer upside down. 3. Locate the hard disk drive. 4. Slide the hard disk drive latch to the unlocked position ( ) () and hold it there. Meanwhile, grasp the edge of the hard disk drive using the other hand and pull it out of the bay (). 5. Noting the orientation, insert the new hard disk drive all the way into the bay.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility.
When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility: 1. For Windows 10 models: Click Settings Update & security Recovery. Under Advanced startup, click Restart now.
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu The Main menu contains the various system settings. System Date sets the system date. System Time sets the system time.
Advanced Menu The Advanced menu contains the advanced settings. Wake Up Capability specifies events for waking up the system from S3 (Sleep) state. Any-key Wake Up From S3 State allows any key to wake up the system from S3 (Sleep) state. USB Wake Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state. System Policy allows you to choose between Performance and Balance. If battery life is your first priority, select Balance.
Graphic Setup sets graphics related options. DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory for use by the internal graphics device. Button Setup P1 Function specifies the P1 quick button function to one of these options: – Blackout (See “ Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 3.
4. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. 5. When not in use, store the stylus in the stylus slot. CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock. Using the Quick Buttons” in Chapter 2 for more information.
Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 6. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 7. Insert the other loop end to the hook on the computer (as indicated by below).
Using the Quick Buttons” in Chapter 2 for more information.) – ECO (See “ Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 9. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 10.
11. When not in use, store the stylus in the stylus slot. CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock. Using the Quick Buttons” in Chapter 2 for more information.) – Quick Btn (See “Quick Button Definition Utility” in Chapter 6 for more information.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE: You can set the user password only when the supervisor password has been set. If both the administrator and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items. A password setting is applied right after it is confirmed.
Set HDD 0 User Password sets the password for locking the Primary Master hard disk drive. After setting a password, the hard disk drive can only be unlocked by the password no matter where it is installed. TPM Setup Menu sets various TPM parameters. TPM Support enables or disables TPM support.
Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made.
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs.
G-Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform all or some of the tasks listed below. View system information. Check the battery status and configure the battery. Configure ECO modes (or called power profiles). Set the touchscreen sensitivity mode. Enable PowerShare USB feature. Set if a warning message will appear when a connected docking station is removed unexpectedly.
Help For detailed information on the program, see the program’s online help.
Quick Button Definition Utility The P1 and P2 buttons have pre-assigned functions. You can re-define the button following this procedure: 1. Run BIOS Setup program to select Quick Btn for the P1 Function or P2 Function item under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the program. 2. Right-click the Getac utility icon Button Definition. on the Windows taskbar and select Quick 3. The following window appears.
5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default.
Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life.
Do not move the computer simply by grasping the display screen. The screen surface is easily scratched. Do not use paper towels to clean the display but use the included soft cloth. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use.
The battery pack is a consumable product and the following conditions will shorten its life: – when frequently charging the battery pack – when using, charging, or storing in high temperature condition To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range.
When using battery power in an extremely low temperature environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F). Do not leave the battery pack in storage for more than six months without recharging it. Touchscreen Guidelines Use the finger or stylus on the display.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly.
Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. The display output might be set to an external device. To switch the display back to the LCD, press the Fn+F5 hot key or change the display through the Display Settings Properties.
You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc by inserting a small rod, such as a straightened paperclip, into the drive’s manual eject hole and pushing firmly to release the tray. Hardware Device Problems The computer does not recognize a newly installed device. The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. Make sure if any device driver needs to be installed.
The hard disk drive in-use indicator glows without blinking. The data files stored on the hard disk drive may be fragmented. Defragment the drive. (See Windows online help for instructions.). Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. Immediately turn off the computer and unplug the AC adapter.
Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish.
Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record. Adjust the playback or recording sound levels. Startup Problems When you turn on the computer, it does not seem to respond. If you are using an external AC power, make sure that the AC adapter is correctly and securely connected.
Check if there is high interference around the environment and solve the problem as described next. Radio interference exists. Move your computer away from the device causing the radio interference such as microwave oven and large metal objects. Plug your computer into an outlet on a different branch circuit from that used by the affecting device. Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device.
Reconfigure and reset the Access Point. I cannot access the network. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. You have moved out of range of the network. Turn off power management. Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer Reset the computer by any of these methods: Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen where you can select actions including Restart.
System Recovery System Restore, Recovery, or Reset (for Windows 10 Models) Click Settings Update & security. You have several options. System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point. Recover from a drive If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows Reset this PC This option allows you to reinstall Windows with or without keeping your files.
1. Connect the AC adapter. 2. Turn on the computer. During system startup when the following screen appears, press Ctrl + Alt + F2 keys for four second. 3. In the screen that appears, select Recovery to start the recovery process. 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears.
7. When completed, the system restarts and displays Windows desktop.
Using the Driver Disc The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows. To manually install drivers and utilities: 1. Start up the computer. 2. Skip this step if your model has a DVD drive.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice.
Parts Optional LAN Specifications RS-232 x 1 or x 2, analog VGA , 2nd tri antenna pass-through RJ-45, PowerShare USB 2.0, Intel® Gigabit LAN Option: LAN 2 Wireless LAN + Bluetooth Integrated 802.11ac WLAN, IEEE 802.11a/b/g/n compatible, Bluetooth 4.2 + EDR GPS (option) UART WWAN (option) 3G/4G LTE, external accessible SIM card slot Web CAM (option) FHD Webcam Contactless smart card reader (option) UART interface, ISO15693, ISO14443A/B, Felica, Mifare Security Kensington lock TPM 2.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside.
On the Use of the RF Device USA and Canada Safety Requirements and Notices MPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Radio Frequency Interference Requirements and SAR This device meets the government’s requirements for exposure to radio waves.
If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC.
Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range.
User Notification of Take-back Service To Institutional (B2B) Users in United States: Getac believes in providing our institutional customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible.
ENERGY STAR 6.1 ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from http://www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency.
Businesses that use ENERGY STAR® enabled office equipment may realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result in much savings annually.
Battery Recycling For the U.S. and Canada only: To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle® is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling. See more at: http://www.
