Owner's Manual

 Make sure that the user name or password is correct.
Modem Problems
The modem does not work.
 Make sure that the telephone line is properly connected.
 Make sure that the COM port in the communication software is correctly
set.
 Turn off power management.
Optical Drive Problems
The optical drive cannot read a disc.
 Make sure that the disc is correctly seated in the tray, with the label
facing up.
 Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
 Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
The disc is not properly seated in the drive. Manually release the disc
following the method described next:
1. Turn off the computer.
2. Open the media bay cover by sliding the release latch towards the left.
3. Insert a small rod, such as a straightened paperclip, into the drive’s
manual eject hole and push firmly to release the tray.