User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
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Chapter 7 Care and Maintenance ............................................................ 65
Protecting the Computer ........................................................... 66
Using an Anti-Virus Strategy ................................................. 66
Using the Cable Lock ............................................................ 66
Taking Care of the Computer .................................................... 67
Location Guidelines .............................................................. 67
General Guidelines ............................................................... 67
Cleaning Guidelines .............................................................. 68
Battery Pack Guidelines ........................................................ 68
Touchscreen Guidelines ....................................................... 69
When Traveling ......................................................................... 71
Chapter 8 Troubleshooting ...................................................................... 72
Preliminary Checklist ................................................................. 73
Solving Common Problems ....................................................... 74
Battery Problems................................................................... 74
Bluetooth Problems ............................................................... 74
Display Problems .................................................................. 75
DVD Drive Problems ............................................................. 75
Fingerprint Scanner Problems .............................................. 76
Hardware Device Problems .................................................. 76
Hard Disk Drive Problems ..................................................... 77
Keyboard and Touchpad Problems ...................................... 77
LAN Problems ....................................................................... 77
Power Management Problems .............................................. 78
Software Problems ................................................................ 78
Sound Problems.................................................................... 78
Startup Problems .................................................................. 79
WLAN Problems.................................................................... 79
Other Problems ..................................................................... 81
Resetting the Computer ............................................................ 82
System Recovery ...................................................................... 83
Using Windows RE ............................................................... 83
Using Recovery Partition ...................................................... 83
Using the Driver Disc (Optional) ................................................ 85
Appendix A Specifications .......................................................................... 86
Appendix B Regulatory Information ........................................................... 88
On the Use of the System ......................................................... 89
Class B Regulations .............................................................. 89
ANSI Warning ....................................................................... 90
Safety Notices ....................................................................... 91
On the Use of the RF Device .................................................... 95