User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
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Technology for Directed I/O). When enabled, VT-d helps enhance Intel
platforms for efficient virtualization of I/O devices.
SW Guard Extensions (SGX) can be set to Disabled, Enabled, or Software
Controlled. Intel® Software Guard Extensions (Intel® SGX) is an Intel
technology for increasing the security of application code. It is used by
application developers.
Device Configuration enables or disables several hardware components. The
items available for setting depend on your model.
Diagnostics and System Tester
H2ODST Tool performs system baseline check.
Recovery Partition allows you to restore your Windows 10 system to the factory
default state by using the “recovery partition” feature. Recovery partition is a
portion of your hard disk drive that is set aside by the manufacturer to hold the
original image of your system.
WARNING:
Using this feature will reinstall Windows to your system and configure it to the
system’s factory default settings. All data on the hard disk drive will be lost.
Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
Windows RE launches Windows Recovery Environment. Windows RE
(Windows Recovery Environment) is a recovery environment that provides
recovery, repair, and troubleshooting tools in Windows 10.
Security Menu
The Security menu contains the security settings, which safeguard your system
against unauthorized use.
NOTE:
You can set the user password only when the supervisor password has been
set.