User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
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If both the administrator and user passwords are set, you can enter any of
them for starting up the system and/or entering BIOS Setup. However, the
user password only allows you to view/change the settings of certain items.
A password setting is applied right after it is confirmed. To cancel a password,
leave the password empty by pressing the Enter key.
Set Supervisor/User Password sets the supervisor/user password. You can set
the supervisor/user password to be required for starting up the system and/or
entering BIOS Setup.
Strong Password enables or disables strong password. When enabled, the
password you set must contain at least one upper-case letter, one lower-case
letter, and one digit.
Password Configuration sets the minimum password length. Enter the number
in the input field and select
[Yes]. The number should be between 4 and 64.
Password on Boot allows you to enable or disable the entering of password for
booting up your system.
Secure Boot Configuration You can access this item only after setting the
Supervisor Password.
Secure Boot enables or disables Secure Boot. Secure Boot is a feature that
helps prevent unauthorized firmware, operating systems, or UEFI drivers from
running at boot time.
Delete all Security Boot Keys deletes all secure boot variables.
Restore Factory Defaults resets secure boot variables to manufacturing
defaults.
Set SSD 1/ SSD 2 User Password sets the password for locking the hard disk drive
(i.e. SSD on your computer model). After setting a password, the hard disk
drive can only be unlocked by the password no matter where it is installed.
NOTE: The item “Set SSD 2 User Password” appears only when your model has the
SSD 2.
Security Freeze Lock enables or disables the “Security Freeze Lock” function.
This function is only applicable to SATA drives in AHCI mode. It prevents
attacks on the SATA drive by freezing the security state of the drive at POST
and also when the system resumes from S3.
TPM Setup Menu sets various TPM parameters.
TPM Support enables or disables TPM support. TPM (Trusted Platform Module)
is a component on your computer’s mainboard that is specifically designed to