User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
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temperature to rise. Avoid charging the battery pack inside a closed vehicle
and in hot weather condition. Also, charging will not start if the battery pack is
not within the allowed temperature range.
It is recommended that you do not charge the battery pack more than once a
day.
It is recommended that you charge the battery pack with the computer’s
power off.
To maintain the battery pack’s operating efficiency, store it in a cool dark
place removed from the computer and with 30 % ~ 40 % charge remaining.
Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the following:
– avoid installing or removing the battery pack when the computer is in
Sleep mode. Abruptly removing the battery pack may cause loss of
data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will directly affect
the battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
When using battery power in an extremely low temperature environment, you
may experience shortened operating time and incorrect battery level reading.
This phenomenon comes from the chemical characteristics of batteries. The
appropriate operating temperature for the battery is -10 °C ~ 50 °C (14 °F ~
122 °F).
Do not leave the battery pack in storage for more than six months without
recharging it.
Touchscreen Guidelines
Use the finger or stylus on the display. Using a sharp or metallic object other
than your finger or stylus may cause scratches and damage the display,
thereby causing errors.