User's Manual

77
Hard Disk Drive Problems
NOTE: The term “hard disk drive” throughout this manual refers generally to the
mass storage device in your computer.
The hard disk drive error message appears on the screen.
 The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
 The data files stored on the hard disk drive may be fragmented. Defragment
the drive. (See Windows online help for instructions.).
The hard disk drive in-use indicator glows without blinking.
 The data files stored on the hard disk drive may be fragmented. Defragment
the drive. (See Windows online help for instructions.).
Keyboard and Touchpad Problems
The keyboard does not respond.
 Try connecting an external keyboard. If it works, contact an authorized dealer,
as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.
 Immediately turn off the computer and unplug the AC adapter. Then turn the
keyboard upside down to drain the liquid out of the keyboard. Make sure to
clean up any part of the spill you can get to. Though the keyboard of your
computer is spill-proof, liquid will remain in the keyboard enclosure if you don’t
remove it. Wait for the keyboard to air dry before using the computer again.
The touchpad does not work, or the pointer is difficult to control with the
touchpad.
 Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
 Make sure that the LAN cable is properly connected to the RJ45 connector and
the network hub.