User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
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System Recovery
Using Windows RE
Windows 10 has a recovery environment (Windows RE) that provides recovery,
repair, and troubleshooting tools. The tools are referred to as Advanced Startup
Options. You can access these options by selecting Settings Update &
security. There are several choices:
System Restore
This option allows you to restore Windows to an earlier point in time if you
have created a restore point.
Recover from a drive
If you have created a recovery drive on Windows 10, you can use the
recovery drive to reinstall Windows.
Reset this PC
This option allows you to reinstall Windows with or without keeping your files.
See Microsoft website for more information.
NOTE:
If you are in a situation where your computer won’t boot into Windows, you
can access the Advanced Startup Options by running the BIOS Setup Utility
and selecting Advanced Windows RE.
System recovery for Windows 10 typically will take several hours to complete.
Using Recovery Partition
When necessary, you can restore your Windows 10 system to the factory default
state by using the “recovery partition” feature. Recovery partition is a portion of