User's Manual
Table Of Contents
- Chapter 1 Getting Started
 - Chapter 2 Operating Your Computer
- Using the Keyboard
 - Using the Touchpad
 - Using the Touchscreen (Optional)
 - Using Network and Wireless Connections
 - Using the Optical Disc Drive (Select Models Only)
 - Using the Fingerprint Scanner (Optional)
 - Using the RFID Reader (Optional)
 
 - Chapter 3 Managing Power
 - Chapter 4 Expanding Your Computer
 - Chapter 5 Using BIOS Setup
 - Chapter 6 Using Getac Software
 - Chapter 7 Care and Maintenance
 - Chapter 8 Troubleshooting
- Preliminary Checklist
 - Solving Common Problems
- Battery Problems
 - Bluetooth Problems
 - Display Problems
 - DVD Drive Problems
 - Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
 - The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
 
 - Hardware Device Problems
 - Hard Disk Drive Problems
 - Keyboard and Touchpad Problems
 - LAN Problems
 - Power Management Problems
 - Software Problems
 - Sound Problems
 - Startup Problems
 - WLAN Problems
 - Other Problems
 
 - Resetting the Computer
 - System Recovery
 - Using the Driver Disc (Optional)
 
 - Appendix A Specifications
 - Appendix B Regulatory Information
 
87 
Parts 
Specifications 
I/O ports  Standard 
USB 3.1 Gen 2, PowerShare USB 2.0, RJ45, HDMI 1.4, combo audio 
(4-pole TRRS 3.5mm type), docking, tri antenna pass-through 
Configurable 
I/O options 
Left/right configuration: VGA/RS-232, RS-232/DisplayPort, or RS-232/ 
USB-C 
Optional  Second RS-232 (Expansion Unit models only)) 
LAN  Intel® i219-LM Gigabit Network Connection 
Wireless LAN + Bluetooth  Intel Wi-Fi 6 AX200 + Bluetooth 5.0 combo 
GPS (option)  UART 
WWAN (option)  3G/4G LTE, 5G NR Sub-6G ,external accessible SIM card slot 
Camera (option)  FHD Webcam, IR sensor (option) 
Barcode scanner (option)  1D and 2D 
RFID reader (option)  USB interface, contactless, supporting HF (13.56 MHz) 
Security 
Kensington lock 
TPM 2.0 
Fingerprint scanner (option) 
Power  AC adapter 
Universal AC adapter, 90 W or 120 W (for models with discrete GPU), 
input: 100-240 VAC, output: 19 V 
Battery pack x 2 
Standard model: Lithium-ion Prismatic type, 6-cell, 11.1V, 2100mAh, 
24WH 
Expansion Unit model: Lithium-ion Cylindrical type, 12-cell, 10.8V, 
6900mAh, 75WH 
Dimension (W×D×H) 
Standard model: (336~342) x (238.6~276.6) x (28.2~32.2) mm 
Expansion Unit model: (336~342) x (238.6~276.6) x (45.2~48.2) mm 
Weight 
Standard model: 2.3 kg 
Expansion Unit model: 3.3 kg  










