User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
35
3. Follow the onscreen instructions to complete. When placing your finger on the
scanner, make sure you position your finger correctly as described and illustrated
below.
• Maximum contact area: Place your finger to completely cover the scanner with
maximum contact surface.
• Place on the center: Position the center of your fingerprint (core) at the
center of scanner.
After placing your finger on the scanner, lift it up and place it down again.
You should slightly move your finger between each reading. Repeat this action
several times (normally between 12 and 16 times) until the fingerprint is enrolled.
Fingerprint Login
NOTE: The fingerprint login process can take a while. This is because the system
has to check hardware devices and security configuration before initiating the
fingerprint scanner.
With an enrolled fingerprint, the user can log on by tapping the Fingerprint option
in Windows login screen and then placing the finger on the scanner. The user can
also dismiss the lock screen with the fingerprint.
The fingerprint scanner has 360-degree readability. You can place your finger in any
orientation for the scanner to recognize an enrolled fingerprint.
Scanner
Core
Top View
Side View