User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
73
When using battery power in an extremely low temperature environment, you may
experience shortened operating time and incorrect battery level reading. This
phenomenon comes from the chemical characteristics of batteries. The appropriate
operating temperature for the battery is -10 °C ~ 50 °C (14 °F ~ 122 °F).
Do not leave the battery pack in storage for more than six months without
recharging it.
Touchscreen Guidelines
Use the finger or stylus on the display. Using a sharp or metallic object other
than your finger or stylus may cause scratches and damage the display, thereby
causing errors.
Use a soft cloth to remove dirt on the display. The touchscreen surface has
a special protective coating that prevents dirt from sticking to it. Not using a
soft cloth may cause damage to the special protective coating on the touchscreen
surface.
Turn off the computer power when cleaning the display. Cleaning the display
with the power on may cause improper operation.
Do not use excessive force on the display. Avoid placing objects on top of the
display as this may cause the glass to break thereby damaging the display.
In low and high temperatures (below 5
o
C / 41 °F and above 60
o
C / 140
°F), the touchscreen may have a slower response time or register the touch
in the wrong location. It will go back to normal after returning to room temperature.
When there is noticeable discrepancy in the operation of the touchscreen function
(wrong location on intended operation or improper display resolution), refer to
the Windows online Help for instructions on recalibrating the touchscreen display.