User's Manual
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Operating Your Computer
- Using the Keyboard
- Using the Touchpad
- Using the Touchscreen (Optional)
- Using Network and Wireless Connections
- Using the Optical Disc Drive (Select Models Only)
- Using the Fingerprint Scanner (Optional)
- Using the RFID Reader (Optional)
- Chapter 3 Managing Power
- Chapter 4 Expanding Your Computer
- Chapter 5 Using BIOS Setup
- Chapter 6 Using Getac Software
- Chapter 7 Care and Maintenance
- Chapter 8 Troubleshooting
- Preliminary Checklist
- Solving Common Problems
- Battery Problems
- Bluetooth Problems
- Display Problems
- DVD Drive Problems
- Fingerprint Scanner Problems
- The following message appears during the fingerprint enrollment process – “Your device is having trouble recognizing you. Make sure your sensor is clean.”
- The following message appears during the fingerprint login process – “Couldn’t recognize that fingerprint. Make sure you’ve set up your fingerprint in Windows Hello.”
- Hardware Device Problems
- Hard Disk Drive Problems
- Keyboard and Touchpad Problems
- LAN Problems
- Power Management Problems
- Software Problems
- Sound Problems
- Startup Problems
- WLAN Problems
- Other Problems
- Resetting the Computer
- System Recovery
- Using the Driver Disc (Optional)
- Appendix A Specifications
- Appendix B Regulatory Information
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Appendix A
Specifications
NOTE: Specifications are subject to change without any prior notice.
Parts
Specifications
CPU Comet Lake U Platform
- Intel® Core™ i5-10210U, 1.6GHz up to 4.2GHz, 6M cache
- Intel® Core™ i5-10310U, 1.6GHz up to 4.4GHz, 6M cache
- Intel® Core™ i7-10510U, 1.8GHz up to 4.9GHz, 8M cache
- Intel® Core™ i7-10610U, 1.8GHz up to 4.9GHz, 8M cache
- Intel® Core™ i7-10710U, 1.1GHz up to 4.7GHz, 12M cache
BIOS Insyde, 32MB flash EEPROM, UEFI, supporting TPM, vPro, NIST,
Computrace, self-diagnostics, Smart card security, AND Asset Tag
RAM 8/16/32GB DDR4 SO-DIMM x 2, 2666MHz
Display Panel 13.3-inch (16:9) wide TFT LCD, 1920x1080 FHD,
dimmer mode, blackout
mode, capacitive multi-touch - 10 point (option)
Controller UMA - Intel® UHD Graphics 620
Option: Nvidia GTX1050 MXM card (for models with discrete GPU)
Audio Features
High Definition audio
Microphone Integrated x 2, Mic Array
Speaker Speaker × 2
Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn
(Function)
key and Windows keys, with backlight
Pointing device Glide touchpad with multi-touch feature, capacitive type
SSD (solid-state drive) SATA III or PCIe (option) interface, M.2 2280 form factor,
256GB/512GB/1TB
Up to two SSDs (SSD 1 and SSD 2) can be installed, with SSD 1
as
the C: drive containing the operating system
Optical disc drive
(Expansion Unit models
only)
SATA interface, Super-Multi DVD drive or Blu-ray DVD drive (option)