S400 USER’S MANUAL Rugged Mobile Computing Solutions
June 2011 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. Most screens and operating instructions in this manual are based on Windows 7. If you’re using a different version of Windows, the screens and related operations may not be the same.
ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
z Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. z Power management (“sleep settings”) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution.
Table of Contents Chapter 1 Getting Started ..................................................................1-1 Getting the Computer Running ............................................. 1-2 Unpacking ........................................................................... 1-2 Using the Tether (Optional) ............................................... 1-3 Connecting to AC Power .................................................... 1-4 Turning On and Off the Computer ...............................
Using the DVD Drive ............................................................. 2-16 Inserting and Removing a Disc ........................................ 2-17 Using the Network Features ................................................ 2-18 Using the Modem (Optional) ........................................... 2-18 Using the LAN ................................................................... 2-19 Using the Wireless LAN ....................................................
Using ExpressCards................................................................ 4-11 Using Storage Cards .............................................................. 4-13 System Memory Upgrade ..................................................... 4-15 Chapter 5 Using BIOS Setup and System Recovery ..........................5-1 BIOS Setup ............................................................................... 5-2 When and How to Use .......................................................
When Traveling ....................................................................... 7-8 Chapter 8 Troubleshooting ................................................................8-1 Preliminary Checklist............................................................... 8-2 Solving Common Problems .................................................... 8-3 Battery Problems ................................................................ 8-3 Bluetooth Wireless Transmission Problems ......................
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: z Rugged computer z Accessories: − AC adapter − AC power cord − Driver disc − Document(s) − Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by n below). Then, insert the other end through the first loop (as indicated by o below) and pull it tight. 2. Insert the other loop end to the tether hole on the computer (as indicated by n below). Then, insert the stylus end through the loop (as indicated by o below) and pull it tight.
Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Plug the DC cord of the AC adapter to the power connector of the computer (n). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (o). 3.
z When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button ( ). 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off (Shutdown) Use the Windows Start menu in the lower left and follow the shutdown procedure.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description See Also n o Top Cover Latch Locks the top cover.
Rear Components Ref 1-8 Component Description See Also n Power Connector Connects the AC adapter. P. 1-3 o USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 4-4 p RS232 Serial Connector Connects a serial mouse or serial communication device. P. 4-3 q r RJ-45 Connector Connects the LAN cable. P. 2-19 RJ-11 Connector Connects the telephone line. (optional) P. 2-18 s t VGA Connector Connects an external display monitor. P.
Right-Side Components Ref Component Description See Also n SIM Card Slot Accepts a 3G SIM card for models having the 3G module. NOTE: The slot still exists but cannot be used for models without the 3G module. o Smart Card Reader Accepts a smart card for additional security feature. P. 4-8 p PCMCIA Slot Accepts a PC card for additional functions. P. 4-9 q ExpressCard Slot Accepts an ExpressCard/34 or ExpressCard/54 for additional functions. P.
Left-Side Components Ref Component Description See Also n o Tether Hole Stylus tethered to this hole. P. 1-3 Stylus Serves as the input device by tapping on the touchscreen to make selections and enter information. P. 2-9 p Audio Output Connector Connects a set of headphones or external speakers with amplifier. P. 4-7 q Microphone Connector Connects an external microphone. P. 4-7 r eSATA/USB Combo Port Connects an eSATA device such as an external hard drive or optical drive. P.
Ref Component Description See Also t Storage Card Reader Accepts a MultiMediaCard (MMC), Secure Digital (SD), Memory Stick (MS) or Memory Stick PRO (MS PRO) card for removable storage media. u USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. v Mini IEEE 1394 Connects an IEEE 1394 device such as a Port scanner, printer, DVCAM, and VCR. P. 4-13 P. 4-4 P.
Top-open Components Ref Component Description See Also n Camera Lens (optional) Allows you to use the camera function. o LCD Screen Displays the output of the computer. May include the optional touchscreen feature. P. 2-9 p Power Button Turns the power on or off (Sleep mode by default). P. 1-5 q Keyboard Serves as the data input device of the computer. P.
Ref Component r Microphone s Quick Buttons Description See Also Receives sound and voice for the computer. P. 2-14 P1 Starts G-Manager by default. P2 Starts Microsoft Internet Explorer by default. Toggles Blackout mode on or off. Brings up the ECO menu for selecting a power profile when using battery power. Toggles the sunlight-readable mode on or off. t Touchpad u Indicators Power Serves as the pointing device of the computer. P. 2-6 Lights green when computer is on. P.
Ref Component Hard Disk/ DVD Drive v 1-14 Description See Also Both indicators blink green at the same time when the optional hard disk drive heater is on. CAUTION: The “HDD Preheat” feature works with low temperature 9-cell battery packs only. Do not use other battery types. P. 5-5 If you turn on the system when the temperature is too high for operation, both indicators blink green for 10 seconds to indicate the system will remain off as a protection. Wait till the temperature drops down. P.
Bottom Components Ref Component Description See Also n Docking Connector o GPS Pass-through Connects to the external antenna for Connector GPS receiver. (optional) NOTE: Must be connected via docking. p 3G Pass-through Connector (optional) Connects to the external antenna for 3G transmission. NOTE: Must be connected via docking. q Memory Slots Inside are the memory slots for expanding the memory size of your computer. r Hard Disk Drive Inside is the hard disk drive.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: z Typewriter keys z Cursor-control keys z Numeric keys z Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. The letter “Fn” and the alternative functions are identified by the color of blue on the keytop. To perform a desired function, first press and hold Fn, then press the other key.
Key Description Switches the display output when external devices are connected. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen off or on. * Switches the touchpad off or on. Switches the system sound output off (mute) or on. Switches LCD backlight off or on. Serves as the sleep button that you can define with Windows’ Power Options. (See the “Power Management” in Chapter 3.) TABLE NOTE: * means “select models only.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: z Press Fn+F9 to toggle the touchpad on or off. z For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
Work surface within the inner rectangle The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.
Term Action Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. –or– Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination.
Using the Touchscreen (Optional) NOTE: Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse. Use the included stylus to select objects on the screen. The stylus can be stretched for better grip and handling.
Term Action Drag and drop Press lightly on the touchscreen and move your finger until you reach your destination (drag). Finally, release your finger (drop) when you finish dragging your selection to the destination. The object will drop into the new location. Using Multi-touch Gestures (Optional) If your computer model comes with multi-touch-capable screen and Windows 7, you can interact with your computer by placing two fingers on the screen.
Gestures ( Actions = finger down; = finger up) Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. Press on target and tap using a second finger.
Gestures ( Actions = finger down; = finger up) Flicks Make quick drag gestures in the desired direction. 2-12 Operating Your Computer Descriptions Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: z Touch Keyboard allows you to enter text by tapping the keys with your stylus, like pressing the keys on a standard keyboard. z Writing Pad allows you to write on the writing pad, like writing on a piece of paper. Your handwriting will be converted into typed text.
Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. The quick buttons are: Button P1 Description Starts G-Manager by default. You can re-define the function of the button. (See “Quick Button Definition Utility” in Chapter 6 for information.) Can also serve as “Emergency” button if set according in the BIOS Setup program. (See “Advanced Menu” in Chapter 5 for information.) P2 Starts Microsoft Internet Explorer by default.
Button Description Brings up the ECO menu as shown below: ECO Menu Off Quick Mode Power Saving Work Mode Select a mode before the ECO menu disappears. You can select a mode by pressing the arrow key. Whenever you press the ECO button, the setting always defaults to Off. The ECO mode will return to the default Off setting when AC power is connected, any power related setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted.
Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: z When inserting a disc, do not use force. z Make sure that the disc is correctly inserted into the tray, and then close the tray. z Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. z Do not wipe the lens using materials with rough surface (such as paper towel).
Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. To remove a disc, hold the disc by its outer edge and lift it up from the tray. 4. Gently push the tray back into the drive.
Using the Network Features Using the Modem (Optional) The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line. NOTE: z When using the communication software, you may have to disable power management.
Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.
Stated Data Rates Technology Maximum (Mbps) Throughput (Mbps) Band (GHz) Modulation Technology 802.11a 54 54, 48, 36, 24, 18, 12, 9, 6 5.15 ~ 5.35 OFDM (Orthogonal Frequency Division Multiplexing) 802.11b 11 11, 5.5, 2, 1 2.412 ~ 2.462 DSSS (Direct Sequence Spread Spectrum) 802.11g 54 54, 36, 18, 9 2.4 OFDM (Orthogonal Frequency Division Multiplexing) 802.11n 100 Mbps or more 100 ~ 210 Spatial multiplexing, uses MIMO (multiple-input multiple-output) 2.4 / 5 NOTE: 802.
2. To turn on the WLAN radio, press Fn+F1 or click the WLAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) When the WLAN radio is on, the WLAN indicator ( ) glows in green. NOTE: The Quick Bar appears on Windows desktop by default. If it is not ) located on Windows open, you can right-click the Getac Utility icon ( taskbar and select Quick Bar to open it. 3. Windows Mobility Center has wireless network turned on by default.
4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help. NOTE: You can use Intel® PROSet Wireless to take full advantage of the WiFi capabilities of your computer. See the Help of the utility for instructions.
Using the Bluetooth Feature (Optional) Depending on your model, your computer may incorporate the Bluetooth capability for short-range (about 10 meters) wireless communications between devices without requiring a cable connection. With Bluetooth wireless technology, data can be transmitted through walls, pockets and briefcases as long as two devices are within range. The status of the Bluetooth connection is indicated by the Bluetooth icon on the taskbar to show the located in the taskbar.
off.) When the Bluetooth radio is on, the Bluetooth indicator ( in green. ) glows NOTE: The Quick Bar appears on Windows desktop by default. If it is not ) located on Windows open, you can right-click the Getac Utility icon ( taskbar and select Quick Bar to open it. 3. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar.
3. Start the Bluetooth utility by double-clicking the Bluetooth icon the taskbar and click New Connection. on 4. The Add New Connection Wizard window appears. Select Express Mode (Recommended), and then click Next.
5. Select the device to connect to and click Next. 6. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, see the Bluetooth Utility Help.
Using the Fingerprint Sensor The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. NOTE: You can register a fingerprint only after creating a password for the Windows user account. To register your fingerprint, click Start Æ All Programs Æ Fingerprint Software Æ Fingerprint Registration.
You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start Æ All Programs Æ Fingerprint Software Æ Help.
Using the 3G Feature (Optional) 3G is the third generation of mobile phone standards and technology after 2G. Services include wide-area wireless voice telephony and broadband wireless data, all in a mobile environment. Unlike IEEE 802.11 networks, 3G networks are “wide area cellular telephone networks” which evolved to incorporate high-speed internet access and video telephony. IEEE 802.11 networks are short range, high-bandwidth networks primarily developed for data.
4. Replace the battery pack. 5. Close the cover. Make sure the latches are engaged. Turning On/Off the 3G Radio To turn on the 3G radio: 1. Make sure that the RF switch is at the ON position. 2. To turn on the 3G radio, click the 3G button in the Quick Bar as shown below (an X over the button means the radio is currently off.) When the ) glows in green. 3G radio is on, the 3G indicator ( NOTE: The Quick Bar appears on Windows desktop by default.
Setting up a 3G Connection To set up a 3G connection for the first time, follow these steps: 1. Make sure that the SIM card is inserted and the 3G function is enabled (as described above). 2. On Windows desktop, double click the OneClick Internet shortcut on Windows desktop. The screen as below appears. 3. If necessary, enter the PIN of your SIM card. 4. If the radio is currently off, click to turn on the radio. 5. Click Settings. You will be in the Profile page. Click profile.
6. Enter the required information. Contact your network operator for the correct information. Using the 3G Application Once a new profile has been created, it will appear in the dropdown menu Profiles. You can then select it by clicking Set Profile to use it.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: z The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. z The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. z When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
The charging times are as follows: Charging Time Battery Type Computer is Off Computer is On and in Video Playback State 6-cell (4 A) 2.5~3 hours 3~3.5 hours 9-cell (4 A) 3.5~4 hours 3.5~4 hours CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.
Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click when running on battery power or when running the battery icon ( on external power) on the taskbar.
Replacing the Battery Pack CAUTION: z There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. z Do not attempt to disassemble the battery pack.
Battery Low Signals and Actions The battery icon battery. changes appearance to display the current state of the Battery Battery Level Icon Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level (10% by default). Critically low The battery charge has reached the critical battery level (5% by default).
Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When...
Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down.
Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. z Press the power saving quick button ( mode when using battery power. z Do not disable Power Management. z Decrease the LCD brightness to the lowest comfortable level. z Shorten the length of time before Windows turn off the display. z Many USB devices use power just by being connected.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting an External Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2. Plug the monitor’s D-type signal connector to the computer’s VGA connector. 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4.
Connecting a Serial Device Your computer has one or two serial port (depending on model) for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. 3. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer.
Connecting a USB Device Your computer has three USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices. To connect a USB device, slide the release latch towards the right to open the port cover and then simply plug the device cable to one of the USB ports.
Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used. To connect an external eSATA device, simply plug the device cable to the eSATA port.
Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Slide the release latch towards the right to open the connector cover.
Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. z Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. z Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE: z After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows.
Using Smart Cards Your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the right of the computer and open the cover. 2. Slide the smart card, with its label and embedded computer chip facing up into the slot. 3.
Using PC Cards NOTE: z Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. z Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. Your computer has one PC card slot which supports type II card and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the right side of the computer. 2.
To remove a PC card: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 5. Replace the dummy card.
Using ExpressCards Your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices.
To insert an ExpressCard: 1. Locate the ExpressCard slot on the right side of the computer. 2. Slightly push the dummy card to release and then pull it out of the slot. 3. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. 4. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: icon found on the 1.
Using Storage Cards NOTE: z If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. z You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader.
To insert a storage card: 1. Locate the card reader on the left side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing up. Slide the card into the slot until it reaches the end. 3. Windows will detect the card and assign it a drive name. To remove a storage card: 1. Double-click My Computer. 2. Right-click the drive with the card and select Eject. 3. Slightly push the card to release and then pull it out of the slot.
System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two 1066/1333 MHz DDR3 SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter.
4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (n). Then push down until the retaining clips lock the module into position (o). n o CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Replace the compartment cover and secure with four screws.
Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features.
BIOS Setup When and How to Use You need to run BIOS Setup Utility when: z You see an error message on the screen requesting you to run BIOS Setup Utility. z You want to restore the factory default BIOS settings. z You want to modify some specific settings according to the hardware . z You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility, press the F2 key when the prompt appears on the screen during system startup.
In general, you can use the arrow keys to move around and + / – keys to change the setup values. Keyboard information can be found at the bottom of the screen. NOTE: z The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. z The BIOS Setup Utility program may have been updated after the publication of this manual. z The settings you select in your operating system might override similar settings in BIOS Setup Utility.
Main Menu The Main menu contains the various system settings. Information Main Advanced Security System Time: System Date: [11:33:08] [09/08/2010] Legacy USB Support: Wireless LAN: Bluetooth: [Enabled] [Last State] [Last State] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Boot Exit Item Specific Help , , or selects field. -/+ Change Values Enter Select X Sub-Menu F9 Setup Defaults F10 Save and Exit System Time sets the system time. System Date sets the system date.
Advanced Menu The Advanced menu contains the advanced settings. Information X X X Main Advanced Security USB Power Anytime: [ Disabled ] Wake Up Capability: AC Initiation [Disabled] SATA Mode [AHCI] Intel AMT Setup Prompt: Virtualization Technology Setup: Button Setup: HDD Preheat: [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Boot Exit Item Specific Help Allow the system to charge an external USB device when the system is shutdown or in hibernation.
Information Main Advanced Security Boot Wake Up Capability: Any-key Wake Up From S3: Ring Wake-Up From S3 USB Wake-Up From S3 F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Disabled] Disabled [Disabled] [Disabled] Exit Item Specific Help Allow any key to wake up the system from S3 (Sleep) state. -/+ Change Values Enter Select X Sub-Menu F9 Setup Defaults F10 Save and Exit Any-key Wake Up From S3 allows any key to wake up the system from S3 (Sleep) state.
Information Main Advanced Security Boot Virtualization Technology Setup: Intel(R) Virtualization Technology Vt-d Technology F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Exit Item Specific Help [Disabled] Disabled [Disabled] Intel(R) VT (Intel Virtualization Technology) provides hardware support for processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the additional hardware virtualization capabilities provided by this technology.
Information Main Advanced Security Boot Button Setup: P1 Function: F1 Help Esc Exit Define P1 button as Blackout ON/OFF , Quick launch button or Emergency button. [Disable Quick Btnd] ↑↓ Select Item ←→ Select Menu Exit Item Specific Help -/+ Change Values Enter Select X Sub-Menu F9 Setup Defaults F10 Save and Exit P1 Function specifies the P1 quick button function. When set to Quick Btn, the P1 quick button serves as a user-defined quick launch key.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Supervisor Password Is: User Password Is: Advanced Clear Clear Enter Set Supervisor Password: [Enter] Set User Password [Enter] Password on boot: [Disabled] X Security Boot Exit Item Specific Help Supervisor Password controls access to the Setup utility.
typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system. TPM Setup sets various TPM parameters. Press Enter to access the submenu as shown below.
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security ↑↓ Select Item ←→ Select Menu Exit Item Specific Help Boot priority order: 1: USB FDC: 2: SATA ODD: Optiarc DVD RW AD-7580S 3: SATA HDD: SAMSUNG HM321HI 4: USB KEY: 5: USB HDD: 6: LAN BOOT: IBA GE Slot 00C8 v1338 7: 8: Excluded from boot order: : USB CDROM: : PCI: F1 Help Esc Exit Boot Keys used to view or configure devices: Up and Down arrows select a device.
Key Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Exit Menu The Exit menu provides ways of exiting BIOS Setup. After finishing with your settings, you must save and exit so that the changes can take effect.
System Recovery Use System Recovery when: z The Windows operating system does not start at all. z You want to restore the system to the factory state. WARNING: z Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. z Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. To run System Recovery: 1.
3. A message appears asking if you want to start. Type Y to start. 4. A warning message appears asking if you accept the terms as shown on the screen. Type Y to continue. 5. Type Y again when the next message appears asking for confirmation. 6. The recovery process starts. The screen as below appears. 7. Wait till the process completes. A message will appear asking you to press any key to continue. Press any key for the system to restart. 8. The Windows setup wizard starts.
10. When completed, the system restarts and displays Windows desktop.
Chapter 6 Using Special Utilities Special utilities are provided for enhanced capabilities and management. This chapter describes how to use these utilities.
Using G-Manager G-Manager is a unified user interface utility that allows you to manage and configure the following: z System z Battery z ECO (economic mode) z Antenna z Monitoring z GPS Status Starting G-Manager You can start up G-Manager by any of the following methods: z Click Start Æ All Programs Æ Getac Utility Æ G-Manager, or z Click and hold the icon located on the taskbar until a ring appears. From the small menu that pops up, click G-Manager.
System Tab The System tab provides system information. To view specific information, select the component from the list on the left side of the screen. The information of the selected component will be displayed on the right side of the screen.
Battery Tab The Battery tab allows you to check the battery status and configure the battery. At most two batteries may be supported. Click Battery 1 or Battery 2 to view the information of each battery (if your model has a second battery). NOTE: z When the percentage % Left is less than 10% then the value will be displayed in red. z When an abnormal battery condition is detected Battery Status value will be displayed in red.
Charging Mode The lower left portion of the screen allows you to select the charging mode. z Normal Mode – The battery will be fully charged. When remaining charge reaches below 95%, then charging will start until it is fully charged. z Economy Mode – This mode helps prolong battery life by charging up to 80% of its total capacity only. It is highly recommended if you are using AC power most of the time.
4. Wait till the process is completed. Click Exit when finished. ECO Tab The ECO tab allows you to configure ECO modes (or called power profiles). To put the system into an ECO mode, use the ECO button. (See “Using the Quick Buttons” in Chapter 2 for information.
ECO Information The left portion of the screen lists the available power profiles (Quick, Power Saving, and Work). Each profile is a combination of power settings that results in different power consumptions. To change the settings of a profile, select (highlight) the profile name in the list. Profile Settings The right portion of the screen displays the settings of the current selected profile. You can set up the following items: z WWAN (3G), Bluetooth, and WLAN – can be on or off.
Antenna Tab The Antenna tab allows you to set if your system will automatically use the external GPS or 3G antenna when connected. Select the checkbox(es) accordingly. Click Apply or OK to save the changes.
Monitoring Tab The Monitoring tab allows you to configure the monitoring function of G-Manager. Items to Monitor The left portion of the screen lists the items. Click the checkbox before an item to include it as a monitored component. Click Apply or OK to save the changes. NOTE: Different models have different supported monitoring items; non-supported items cannot be selected (grayed out items).
z Monitoring Interval – sets the frequency of updates on the monitoring window (1/3/5/10/30 seconds or 1/5/30 minutes). Click Apply or OK to save the changes. Starting and Stopping the Monitoring To start monitoring, click START Monitor. The monitoring window similar to the one below appears displaying requested information at specified intervals. To stop monitoring, click the Close button at the upper right corner of the monitoring window or click Stop Monitor on the Monitoring tab page of G-Manager.
GPS Status Tab The GPS Status tab shows the GPS status for models having the GPS module. To start GPS positioning, click Start GPS. The screen displays: z Ongoing raw data strings in the Message Log section z Overhead satellite positions in the Satellite Map section z Signal strength of the satellites in the Signal Indicator section When GPS positioning is completed, the Data Summary section shows the GPS information of the current location. To stop GPS positioning, click Stop GPS.
Quick Button Definition Utility The P1 and P2 buttons have pre-assigned functions. You can re-define the button following this procedure: NOTE: If you want to re-define P1, make sure the P1 Function item in the BIOS Setup Utility is set to Quick Btn (default setting). (See “Advanced Menu” in Chapter 5 for information.) 1. Right-click the Getac utility icon ( Quick Buttons Definition. ) on the Windows taskbar and select 2. The following window appears.
3. In the Open dialog box, browse to the destination folder and select the desired program file. Then, click Open to complete. 4. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default.
Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.
Taking Care of the Computer Location Guidelines z For optimal performance, use the computer where the recommended temperature is between 0 °C (32 °F) and 45 °C (113 °F). Select models support -15 °C (5 °F) low temperature. z Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Operating in an environment with metallic dust is not allowed. z Do not cover or block any ventilation openings on the computer.
a screen saver or other software that prevents the power management from working. Cleaning Guidelines z Never clean the computer with its power on. z Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. z Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display. z Dust or grease on the touchpad can affect its sensitivity. Clean the pad by using adhesive tape to remove the dust and grease on its surface.
z It is recommended that you do not charge the battery pack more than once a day. z It is recommended that you charge the battery pack with the computer’s power off. z To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining. z Important guidelines when using the battery pack.
To remove hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth. z Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. z Use the touchscreen within the intended area only. The display area and touchscreen operating area is the same. Using it beyond the allowed area may cause damage to the display and result in improper operation. z Do not use excessive force on the display.
When Traveling z Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. z Make sure that the battery pack is fully charged. z Make sure that the computer is turned off and the top cover is securely closed. z Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: z Try to isolate which part of the computer is causing the problem. z Make sure that you turn on all peripheral devices before turning on the computer. z If an external device has a problem, make sure that the cable connections are correct and secure. z Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). z Make sure that the AC adapter is properly connected. z Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. z Make sure that the battery pack is installed correctly. z Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.
z Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices. z Make sure that the other device is not in “Hidden” mode. z Make sure that both devices are compatible. Display Problems Nothing appears on the screen. z During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. z The brightness level might be too low. Increase brightness.
z Press the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows. DVD Drive Problems The DVD drive cannot read a disc. z Make sure that the disc is correctly seated in the tray, with the label facing up. z Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. z Make sure that the computer supports the disc or the files contained. You cannot eject a disc.
The ExpressCard stops communicating properly. z The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. Hardware Device Problems The computer does not recognize a newly installed device. z The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. z Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.
Keyboard, Mouse, and Touchpad Problems The keyboard does not respond. z Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. z Immediately turn off the computer and unplug the AC adapter. Then turn the keyboard upside down to drain the liquid out of the keyboard. Make sure to clean up any part of the spill you can get to.
Modem Problems The modem does not work. z Make sure that the telephone line is properly connected. z Make sure that the COM port in the communication software is correctly set. z Turn off power management. PC Card Problems The PC card does not work. z Make sure that the PC card is correctly seated. z If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The PC card stops communicating properly.
The computer does not resume from Sleep or Hibernation mode. z The computer automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following: − Connect the AC adapter to the computer. − Replace the empty battery pack with a fully charged one. The computer does not enter Hibernation mode with the Fn+F12 hot keys. z Make sure that the Hibernation function is specified for the sleep button.
Distorted sound is produced. z Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record. z Adjust the playback or recording sound levels. The external microphone or audio device does not work. z Make sure that the microphone is connected to the proper connector on the computer. z Click the speaker symbol on the taskbar and check the Windows volume control.
When you turn on the computer, it stops after POST. z Restart your computer. WLAN Problems I cannot use the WLAN feature. z Make sure that the mini PCI-E WLAN card is correctly installed. z Make sure that the WLAN feature is turned on. Transmission quality is poor. z Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with.
I cannot communicate with the computer in the network when Infrastructure mode is configured. z Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. z If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. z Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice.
Parts Specifications I/O ports USB port × 4 (3 standard USB 2.0 and 1 for eSATA USB combo), serial port (RS-232), eSATA/ USB port, RJ-45 port, RJ-11 port (option), mini IEEE 1394a port, docking connector Modem (option) Internal modem LAN Intel® 82577LM Gigabit Network Connection Wireless LAN Intel® Centrino® Ultimate N 6200 AGN Half Mini Card, IEEE 802.11a/b/g/n Bluetooth (option) 2.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. z Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. z Do not use the adapter if the cord becomes damaged. z Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture.
On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
z The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). z The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: z In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.
Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal.
Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.
Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements.
