S400 USER’S MANUAL Rugged Mobile Computing Solutions
May 2013 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents Chapter 1 Getting Started ..................................................................1-1 Getting the Computer Running ............................................. 1-2 Unpacking ........................................................................... 1-2 Using the Tether (Optional) ............................................... 1-3 Connecting to AC Power .................................................... 1-4 Turning On and Off the Computer ...................................
Using the DVD Drive ............................................................. 2-15 Inserting and Removing a Disc ........................................ 2-16 Using the Network Features ................................................ 2-17 Using the LAN ................................................................... 2-17 Using the Wireless LAN .................................................... 2-17 Using the Bluetooth Feature (Optional) .............................
Chapter 5 Using BIOS Setup...............................................................5-1 When and How to Use............................................................ 5-2 Information Menu .................................................................. 5-4 Main Menu .............................................................................. 5-5 Advanced Menu ...................................................................... 5-7 Security Menu ..................................................
Display Problems ................................................................. 8-4 DVD Drive Problems ........................................................... 8-5 Hardware Device Problems ................................................ 8-5 Hard Disk Drive Problems................................................... 8-6 Keyboard and Touchpad Problems ................................... 8-6 LAN Problems ......................................................................
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer Accessories: − AC adapter − AC power cord − Driver disc − Document(s) − Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the tether hole on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight.
Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Plug the DC cord of the AC adapter to the power connector of the computer (). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3.
NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity. 2. Press the power button ( ).
3. The Windows operating system should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: Do this... To... Windows 8 Windows 7 Power off (Shutdown) 1. Open the Charms Bar of Windows by moving the mouse cursor to the upper-right or lower-right corner of the screen. 2. Click Settings and then click (Power). 3. Click Shut down in the Power menu that pops up.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description See Also Top Cover Latch Locks the top cover.
Rear Components Ref 1-8 Component Description See Also Power Connector Connects the AC adapter. P. 1-4 USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 4-5 RS232 Serial Connector Connects a serial mouse or serial communication device. P. 4-4 RJ-45 Connector Connects the LAN cable. VGA Connector Connects an external display monitor. P. 4-2 Kensington Lock Locks the computer to a stationary object for security. P.
Right-Side Components Ref Component Description See Also SIM Card Slot Accepts a SIM card for models having the WWAN module. NOTE: The slot still exists but cannot be used for models without the WWAN module. Smart Card Reader Accepts a smart card for additional security feature. NOTE: There is no smart card reader if your model has the RFID reader option. PC Card Slot Accepts a PC card for additional functions. P. 4-10 ExpressCard Slot Accepts an ExpressCard for additional functions.
Left-Side Components Ref Component Description See Also Tether Hole Stylus tethered to this hole. P. 1-3 Stylus (optional) Serves as the input device by tapping on the touchscreen to make selections and enter information. P. 2-9 Audio Output Connector Connects a set of headphones or external speakers with amplifier. P. 4-8 Microphone Connector Connects an external microphone. P. 4-8 HDMI Connector Connects a HDMI (High-Definition Multimedia Interface) monitor or TV set. P.
Ref Component eSATA/USB Combo Port Description See Also Connects an eSATA device such as an external hard drive or optical drive. P. 4-6 Can also function as a USB port. USB Port Mini IEEE 1394 Connects an IEEE 1394 device such as a Port scanner, printer, DVCAM, and VCR. Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 4-5 P.
Top-open Components Ref Component Description See Also Camera Lens (optional) Allows you to use the camera function. LCD Screen Displays the output of the computer. May include the optional touchscreen feature. P. 2-9 Power Button Turns the power on or off (Sleep mode by default). P. 1-5 Keyboard Serves as the data input device of the computer. P.
Ref Component Description See Also Microphone Receives sound and voice for the computer. RFID Antenna (optional) Scans and reads RFID (Radio-frequency identification) tags. Quick Buttons P. 6-14 P. 2-13 P1 Starts G-Manager by default. P2 Starts Microsoft Internet Explorer by default. Toggles Blackout mode on or off. Brings up the ECO menu for selecting a power profile when using battery power. Toggles the sunlight-readable mode on or off.
Ref Component Hard Disk/ DVD Drive 1-14 Description See Also Both indicators blink green at the same time when the optional hard disk drive heater is on. P. 8-9 If you turn on the system when the temperature is too high for operation, both indicators blink green for 10 seconds to indicate the system will remain off as a protection. Wait till the temperature drops down. P. 8-9 Blinks green when computer is reading / writing data to the hard disk or DVD drive.
Bottom Components Ref Component Description See Also Docking Connector Connects to the office or vehicle dock (purchased separately). Memory Slots Inside are the memory slots for expanding the memory size of your computer. P. 4-15 Hard Disk Drive Inside is the hard disk drive. P.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. The letter “Fn” and the alternative functions are identified by the color of blue on the keytop. To perform a desired function, first press and hold Fn, then press the other key.
Key Description Switches the display output when external devices are connected. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen off or on. * Switches the touchpad off or on. Switches the system sound output off (mute) or on. Switches LCD backlight off or on. Serves as the sleep button that you can define with Windows’ Power Options. TABLE NOTE: * means “select models only.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.
Term Scroll Action To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge. To move horizontally, place your finger on the top or bottom edge of the pad and slide your finger left and right. This function works only after you install the touchpad driver supplied with the computer and configure the touchpad to enable the function.
Using the Touchscreen (Optional) NOTE: Touchscreen feature is currently not available for S400 Windows 8 models. Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse.
Equivalent Mouse Function Term/Action Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination. Drag Using Multi-touch Gestures (Optional) If your computer model comes with multi-touch-capable screen, you can interact with your computer by placing two fingers on the screen.
Gestures ( Actions = finger down; = finger up) Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. Press on target and tap using a second finger.
Gestures ( Actions = finger down; = finger up) Flicks Make quick drag gestures in the desired direction. 2-12 Operating Your Computer Descriptions Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. The quick buttons are: NOTE (for Windows 8): To see the result of the P1, P2, or ECO button, you have to go to Windows desktop. Button P1 Description Starts G-Manager by default. You can re-define the function of the button. (See “Quick Button Definition Utility” in Chapter 6 for information.) Can also serve as “Emergency” button if set according in the BIOS Setup program.
Button Description Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off; and the sound is muted. To bring the computer out of Blackout mode, press the same button again or the power button. Brings up the ECO menu as shown below: ECO Menu ECO Off Quick Mode Power Saving Work Mode Select a mode before the ECO menu disappears. You can select a mode by pressing the ECO button or the arrow key.
Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel).
Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. To remove a disc, hold the disc by its outer edge and lift it up from the tray. 4. Gently push the tray back into the drive.
Using the Network Features Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. Using the Wireless LAN The WLAN module of your computer supports IEEE 802.11a/b/g/n.
2. Windows has WLAN turned on by default. When the WLAN radio is on, the WLAN indicator ( ) glows in green. 3. If you have previously turned WLAN off, you can turn it on using one of the below methods: • Press Fn+F1. • ) on Windows taskbar and select Right-click the Getac Utility icon ( Quick Bar. Then click the WLAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) • Use Windows settings. For Windows 8: Open the Charms Bar of Windows.
Connecting to a Wireless Network 1. Make sure that the WLAN function is enabled (as described above). 2. For Windows 8: Open the Charms Bar of Windows. Click Settings and then click . For Windows 7: Tap the Wireless Network icon on the taskbar. (An indicates connections are available.) orange light in the icon 3. In the list of available wireless networks, tap a network, and then tap Connect. 4. Some networks require a network security key or passphrase.
Using the Bluetooth Feature (Optional) Depending on your model, your computer may incorporate the Bluetooth 4.0 capability for short-range (about 50 meters) wireless communications between devices without requiring a cable connection. With Bluetooth wireless technology, data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio: 1. Make sure that the RF switch is at the ON position. 2.
To turn off the Bluetooth radio: You can turn off the Bluetooth radio by using Quick Bar. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. For Windows 8: Open the Charms Bar of Windows.
Using the Fingerprint Scanner WARNING: We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning. It is not recommended that you use the fingerprint scanner in a below-freezing temperature. The moisture on your finger can freeze to the scanner’s metal surface when you touch it, resulting in a failed operation.
To use the fingerprint application: 1. Start AuthenTec TrueSuite. 2. Click the finger you want to register and follow the onscreen instructions to complete.
3. You can then use the fingerprint application to set up how the fingerprint authentication works. Settings App Store Options Help For detailed information, click the Help button of the software.
Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE. NOTE: Your model only supports data transmission; voice transmission is not supported. Installing a SIM Card To use the WWAN feature to connect to the Internet, you need to subscribe to WWAN service and acquire a SIM card from the service provider. To install the SIM card, follow these steps: 1.
Turning On/Off the WWAN Radio To turn on the WWAN radio: 1. Make sure that the RF switch is at the ON position. 2. Turn on WWAN radio using one of the below methods: • ) on Windows taskbar and select Right-click the Getac Utility icon ( Quick Bar. Then click the WWAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) • Use the WWAN utility (AirCard Watcher). • For Windows 8: Open the Charms Bar of Windows. Click Settings Change PC Settings Wireless.
Setting up a WWAN Connection To set up a WWAN connection for the first time, follow these steps: 1. Make sure that the SIM card is inserted and the WWAN function is enabled (as described above). 2. Start AirCard Watcher. The screen as below appears. 4. If the radio is currently off, click Turn Radio On to turn on the radio. 5.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
The charging times are as follows: Charging Time at 25 °C (77 °F) Battery Type Computer is Off Computer is On and in Video Playback State 6-cell 2.5~3 hours 3~3.5 hours 9-cell 4.5 hours 4.5 hours CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.
Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can find the battery icon on the Windows taskbar (lower-right corner). The icon shows the approximate battery level. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge.
Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack.
Battery Low Signals and Actions The battery icon battery. changes appearance to display the current state of the Battery Battery Level Icon Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level (10% by default). Critically low The battery charge has reached the critical battery level (5% by default).
Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Enter into power saving mode when using battery power. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. Many USB devices use power just by being connected.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2.
5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel.) CAUTION: Do not disconnect the external monitor while the computer is in the Sleep mode or Hibernation mode. If no external monitor is connected when the computer resumes, the LCD might not display properly.
Connecting a Serial Device Your computer has one serial port for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. 3. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer.
Connecting a USB Device Your computer has three USB 3.0 ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s. NOTE: The eSATA/USB Combo port can also function as a USB 2.0 port. To connect a USB device, plug the device cable to one of the USB ports.
Connecting an eSATA Device Your computer has an eSATA/USB 2.0 combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used. To connect an external eSATA device, simply plug the device cable to the eSATA port.
Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394a port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Plug the appropriate end of the cable to the computer’s mini IEEE 1394 connector and the other end to the device’s corresponding connector.
Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows.
Using Smart Cards The computer has a smart card slot (standard configuration). With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the right of the computer and open the cover. 2. Slide the smart card, with its label and embedded computer chip facing up into the slot.
Using PC Cards NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. Your computer has one PC card slot which supports type II card and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the right side of the computer. 2.
To remove a PC card: icon found on the 1. Double-click on the Safely Remove Hardware Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 5. Replace the dummy card.
Using ExpressCards Your computer has an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. Shown next are the appearances of ExpressCards for your reference. ExpressCard/54 ExpressCard/34 To insert an ExpressCard: 1. Locate the ExpressCard slot on the right side of the computer. 2.
4. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: icon found on the 1. Double-click on the Safely Remove Hardware Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the ExpressCard from the list to disable the card. 3. Slightly push the card to release and then pull it out of the slot. 4. Replace the dummy card.
Using Storage Cards NOTE: You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The reader supports SD (Secure Digital), MMC (MultiMediaCard), and MMC Plus cards. To insert a storage card: 1.
System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two 1333 MHz DDR3 SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter.
4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock the module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Replace the compartment cover and secure with four screws. 6. Replace the battery pack.
Replacing the Hard Disk Drive 1. Remove the battery pack (see chapter 3) and make sure that the computer is not connected to AC power. 2. Carefully place the computer upside down. 3. Press the two latches toward each other ( ) and then slide the hard disk drive compartment cover outward ( ) to remove the cover. 4. Pull the strip outward to unplug the connector. Lift the hard disk drive off the compartment. 5. Put the new drive in the compartment following the correct orientation.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility.
When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware . You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility: 1. Method 1 for Windows 8 models: Open the Charms Bar of Windows. Click Settings Change PC Settings General.
Information Main Advanced Security Boot Exit Model NO: Serial NO: Asset Tag: Processor Info: Installed System Memory: S400G2 RC5XXS0068 SATA HDD: SATA ODD: WDC WD5000BPVT-22A1YT0 - 500GB PIORNEER DVD-RW DVRTD11RS - ATAPI BIOS Revision: EC Revision: LAN MAC Address: IEEE 1394 GUID: R0.52.070520F R0.02c 00-22-20-0D-AF-49 00-40-D0-01-00-49-0A-F1 Operating Time: 11 Hours F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Intel(R) Core(TM) i5-3320M CPU @ 2.
Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. Information Main Advanced Security Boot Exit Model NO: Serial NO: Asset Tag: Processor Info: Installed System Memory: S400G2 RC5XXS0068 SATA HDD: SATA ODD: WDC WD5000BPVT-22A1YT0 - 500GB PIORNEER DVD-RW DVRTD11RS - ATAPI BIOS Revision: EC Revision: LAN MAC Address: IEEE 1394 GUID: R0.52.070520F R0.
Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Date: System Time: [06/29/2013] 03 [11:33:08] Legacy USB Support: [Enabled] Wireless LAN: Bluetooth: [Last State] [Last State] CSM Support: UEFI Boot: Legacy Boot [No] [Enabled] [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu View or set system date.
UEFI Boot enables or disables booting using UEFI (Unified Extensible Firmware Interface). UEFI is a new type of firmware after the BIOS firmware. This item appears only on Windows 8 models. Legacy Boot enables or disables booting using legacy BIOS. This item is accessible only when the CSM Support item is set to Yes. This item appears only on Windows 8 models.
Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security Boot Exit Item Specific Help Wake Up Capability AC Initiation: SATA Mode: AMT Configuration Virtualization Technology Setup Graphic Setup Button Setup HDD Preheat: Device Configuration F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Disabled] [AHCI] Events for waking up system from S3 (Sleep) state.
Any-key Wake Up From S3 allows any key to wake up the system from S3 (Sleep) state. Ring Wake-Up From S3 allows a modem activity to wake up the system from S3 (Sleep) state. USB Wake-Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state. (This feature works for Windows 7 only.) AC Initiation sets if connecting AC power will automatically start or resume the system. SATA Mode set to AHCI if your hard disk supports AHCI.
Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. If disabled, users cannot enter Intel AMT Setup. This item appears only when the Intel AMT item is set to Enabled. Virtualization Technology Setup sets Virtualization Technology parameters. Press Enter to access the submenu as shown below.
Graphics Setup sets graphics related options. Press Enter to access the submenu as shown below. Advanced Graphic Setup DVMT Pre-Allocated: Total Graphics Memory: F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [64MB ] [256MB] Item Specific Help Select Pre-Allocated Graphics Memory size used by the Internal Graphics Device. This has no effect if external graphics are present.
Button Setup sets hardware button related options. Press Enter to access the submenu as shown below. Information Main Advanced Security Boot Button Setup: P1 Function: F1 Help Esc Exit [Disable Quick Btnd] ↑↓ Select Item ←→ Select Menu Exit Item Specific Help Define P1 button as Quick launch button or Emergency button. +/Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit P1 Function specifies the P1 quick button function.
Device Configuration enables or disables several hardware components. Press Enter to access the submenu as shown below.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Secure Boot Configuration Supervisor Password Is: User Password Is: Set Supervisor Password: Set User Password: Password on Boot: Cleared Cleared [Enter] Enter [Enter] [Disabled] Set HDD 0 Password: HDD 0 Password: [Enter] Cleared Set or clear the Supervisor account’s password.
Security Secure Boot Configuration UEFI Secure Boot Protected Signatures Customized Signatures CertNames Item Specific Help This is used to Disabled decide whether TPM Disabled (Setup Mode) Disabled (Standard Mode) support should be enabled or disabled.
NOTE: You can set the user password only when the supervisor password has been set. If both the administrator and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items. A password setting is applied right after it is confirmed. To cancel a password, leave the password empty by pressing the Enter key.
TPM Support enables or disables TPM (Trusted Platform Module) support. TPM (Trusted Platform Module) is a component on your computer’s mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Current TPM State shows the current TPM state. Change TPM State allows you to select between No Change, Clear, Deactivate & Disable, and Enable & Activate.
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1. Windows Boot Manager 2. SATA ODD: PIORNEER DVD-RW DVRTD11RS 3. SATA HDD: WDC WD5000BPVT-22A1YT0 4. mSATA HDD: 5. Internal Shell 6. USB ODD: 7. USB HDD: 8. USB FDD: 9. ESATA HDD1: 10. ESATA HDD2: 11. Other HDD: 12.
Key Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST.
Exit Menu The Exit menu provides ways of exiting BIOS Setup. After finishing with your settings, you must save and exit so that the changes can take effect. Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Equal to F10, save all changes of all menus, then exit setup configure driver. Finally resets the system automatically.
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter describes how to use the programs.
Using G-Manager G-Manager is a unified user interface utility that allows you to manage and configure the following: System Battery ECO (economic mode) Antenna Monitoring GPS Status ) located on Windows taskbar and Right-click the Getac Utility icon ( select G-Manager to start the program. The G-Manager window appears, containing 6 tabs as described later. NOTE: Depending on your model, the actual items appearing on the screen may differ from those shown in this manual.
System Tab The System tab provides system information. To view specific information, select the component from the list on the left side of the screen. The information of the selected component will be displayed on the right side of the screen.
Battery Tab The Battery tab allows you to check the battery status and configure the battery. The battery items shown in the screen depend on your computer model. You may see up to two battery items (Battery 1 and Battery 2). Click a battery item to view the information of the selected battery. Batteries not installed in your computer are grayed-out. Battery Information The upper portion of the screen displays the current status of the selected battery.
Charging Mode The lower left portion of the screen allows you to select the charging mode. Normal Mode – The battery will be fully charged. When remaining charge reaches below 95%, then charging will start until it is fully charged. Economy Mode – This mode helps prolong battery life by charging up to 80% of its total capacity only. It is highly recommended if you are using AC power most of the time.
4. Wait till the process is completed. Click Exit when finished. ECO Tab The ECO tab allows you to configure ECO modes (or called power profiles). To put the system into an ECO mode, use the ECO button. (See “Using the Quick Buttons” in Chapter 2 for information.
ECO Information The left portion of the screen lists the available power profiles (Quick, Power Saving, and Work). Each profile is a combination of power settings that results in different power consumptions. To change the settings of a profile, select (highlight) the profile name in the list. Profile Settings The right portion of the screen displays the settings of the current selected profile. You can set up the following items: WWAN, Bluetooth, Touch Screen, and WLAN – can be on or off.
Antenna Tab The Antenna tab allows you to set if your system will automatically use the external GPS or WWAN antenna when connected. Select the checkbox(es) accordingly. Click Apply or OK to save the changes.
Monitoring Tab The Monitoring tab allows you to configure the monitoring function of G-Manager. Items to Monitor The left portion of the screen lists the items. Click the checkbox before an item to include it as a monitored component. Click Apply or OK to save the changes. NOTE: Different models have different supported monitoring items; non-supported items cannot be selected (grayed out items).
Monitoring Interval – sets the frequency of updates on the monitoring window (1/3/5/10/30 seconds or 1/5/30 minutes). Click Apply or OK to save the changes. Starting and Stopping the Monitoring To start monitoring, click START Monitor. The monitoring window similar to the one below appears displaying requested information at specified intervals. To stop monitoring, click the Close button at the upper right corner of the monitoring window or click Stop Monitor on the Monitoring tab page of G-Manager.
GPS Status Tab The GPS Status tab shows the GPS status for models having the GPS module. To start GPS positioning, click Start GPS. The screen displays: Ongoing raw data strings in the Message Log section Overhead satellite positions in the Satellite Map section Signal strength of the satellites in the Signal Indicator section When GPS positioning is completed, the Data Summary section shows the GPS information of the current location. To stop GPS positioning, click Stop GPS.
Quick Button Definition Utility The P1 and P2 buttons have pre-assigned functions. You can re-define the button following this procedure: NOTE: If you want to re-define P1, make sure the P1 Function item in the BIOS Setup Utility is set to Quick Btn (default setting). (See “Advanced Menu” in Chapter 5 for information.) 1. Go to Windows desktop. 2. Right-click the Getac utility icon ( Quick Buttons Definition. ) on the Windows taskbar and select 3. The following window appears.
4. In the Open dialog box, browse to the destination folder and select the desired program file. Then, click Open to complete. 5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default.
Using Getac Smart Tag (Optional) NOTE: The Getac Smart Tag program is available for models with the RFID module only. Getac Smart Tag is a demo program that reads UID numbers from RFID tags. For enhanced applications and customization of the RFID reader, contact your authorized Getac dealer. Location of internal RFID antenna Reading Tags NOTE: The procedure below is based on the default settings of Getac Smart Tag. 1. Start Getac Smart Tag.
To change settings, use the options menu. (See “Options Menu” later for information.) 6. Click the floating button to start scanning. While scanning is in progress, the button’s color is orange. Idle Scanning 7. The result window as below appears. The Card Type field shows which type of tags are being scanned now. If a tag of the matching type is found, the Card UID field shows its UID; otherwise the field is blank. Click OK to close the window. 8.
Options Menu Right-click the floating button to open the options menu. Menu Items Descriptions 14443-A / 14443-B / Check one of the three tag types for single type 15693 / Auto scanning. Check Auto to scan all three types. Send UID out Check this item for the UID data to be entered to where you have placed the insertion point (or called cursor) in a processing software. If unchecked (default setting), the result window appears to display the UID data.
Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 °C (32 °F) and 35 °C (95 °F). Select models support -20 °C (-4 °F) low temperature. Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life.
General Guidelines Do not place heavy objects on top of the computer when it is closed as this may damage the display. The screen surface is easily scratched. Avoid touching it with a sharp object such as a pen or pencil. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display.
Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.
– avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computer’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time.
Using the touchscreen during low temperature (less than 5 oC) may cause a slower response time; this is normal. A normal response time may be restored upon returning to room temperature. When there is noticeable discrepancy in the operation of the touchscreen function (wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If you encounter battery charging problems after storing the battery under very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem.
Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness.
Press the Fn+F5 hot key to toggle through the display options or change the display through Control Panel. DVD Drive Problems The DVD drive cannot read a disc. Make sure that the disc is correctly seated in the tray, with the label facing up. Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. Make sure that the computer supports the disc or the files contained. You cannot eject a disc.
Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Defragment the drive. (See Windows online help for instructions.).
The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Power Management Problems The computer does not enter Sleep or Hibernation mode automatically.
The computer does not enter Hibernation mode with the Fn+F12 hot keys. Make sure that the Hibernation function is specified for the sleep button. You might be using a PC or other card that prevents the computer from entering Hibernation mode. To enter the mode, stop the communication program and then remove the card or stop the card. Software Problems An application program does not work correctly. Make sure that the software is correctly installed.
The external microphone or audio device does not work. Make sure that the microphone is connected to the proper connector on the computer. Click the speaker symbol on the taskbar and check the Windows volume control. Check the volume control of your computer. Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green. If you are using an external AC power, make sure that the AC adapter is correctly and securely connected.
WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the problem as described next. Radio interference exists.
If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with. Make sure that your computer is configured with the same security option (encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network.
Restarting the Computer You may have to restart (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, restart the computer by any one of these methods: Press Ctrl+Alt+Del on the keyboard. If the above action does not work, press and hold the power button for more than 5 seconds to force the system to turn off. Then turn on the power again.
System Recovery System Restore, Refresh, or Reset (for Windows 8 Models) If you're having problems with your Windows 8 computer, you can try to restore, refresh, or reset it. To restore your computer to an earlier point in time: 1. Enter Recovery in the search box. 2. Click Settings, and then click Recovery. 3. Click Open System Restore. To refresh your computer without affecting your files: 1. Open the Charms Bar of Windows. 2. Click Settings Change PC Settings General. 3.
System Recovery (a Tool for Windows 7 Models) Use System Recovery when: The Windows 7 operating system does not start at all. You want to restore the system to the factory state. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems.
4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation. When completed, the system restarts and displays Windows desktop.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Intel® Core i5-3320M vPro™ Processor 2.6GHz, Max. 3.3GHz with Intel® Turbo Boost Technology or Intel® Core i3-3120M Processor 2.
Parts Specifications I/O ports USB 3.0 x 3, eSATA/USB 2.0 combo, RS-232, RJ-45, mini IEEE 1394a, analog VGA , HDMI, headphone out, microphone in, docking LAN Intel® 82579LM Gigabit Network Connection Wireless LAN Intel® 6235 (Jackson Peak 2) 2x2, IEEE 802.11a/b/g/n Bluetooth 4.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. About the DC Fan WARNING: Hazardous moving parts.
On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Local Restrictions of 802.
Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.” France Departments in Which the Wireless LAN Module Can Be Used (Indoors Only) The wireless LAN module can currently be used indoors only in the following 38 departments of mainland France.
Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements. While operating the computer in those French departments that do not allow use of the wireless LAN equipment, the user of the equipment must turn off the wireless LAN radio in order to comply with local regulations.