X500 USER’S MANUAL Rugged Mobile Computing Solutions
July 2011 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. Most screens and operating instructions in this manual are based on Windows 7. If you’re using a different version of Windows, the screens and related operations may not be the same.
ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
z Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. z Power management (“sleep settings”) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution.
Table of Contents Chapter 1 Getting Started ..................................................................1-1 Getting the Computer Running ............................................. 1-2 Unpacking ........................................................................... 1-2 Using the Tether (Optional) ............................................... 1-3 Connecting to AC Power .................................................... 1-4 Turning On and Off the Computer ...............................
Using the DVD Drive ............................................................. 2-18 Inserting and Removing a Disc ........................................ 2-19 Using the Network Features ................................................ 2-21 Using the LAN ................................................................... 2-21 Using the Wireless LAN .................................................... 2-22 Using the Bluetooth Feature (Optional) .............................
Replacing the Hard Disk Drive ............................................. 4-15 Installing a Secondary Battery Pack or Hard Disk Drive ..... 4-16 Chapter 5 Using BIOS Setup and System Recovery ..........................5-1 BIOS Setup ............................................................................... 5-2 When and How to Use ....................................................... 5-2 Information Menu .............................................................. 5-3 Main Menu ...........
Cleaning Guidelines ............................................................ 7-5 Battery Pack Guidelines...................................................... 7-5 Touchscreen Guidelines...................................................... 7-6 When Traveling ....................................................................... 7-8 Chapter 8 Troubleshooting ................................................................8-1 Preliminary Checklist...................................................
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: z Rugged computer z Accessories: − AC adapter − AC power cord − Driver disc − Document(s) − Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by n below). Then, insert the other end through the first loop (as indicated by o below) and pull it tight. 2. Insert the other loop end to the tether hole on the computer (as indicated by n below). Then, insert the stylus end through the loop (as indicated by o below) and pull it tight.
Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Plug the DC cord of the AC adapter to the power connector of the computer (n). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (o). 3.
CAUTION: z When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer. z When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Turning On and Off the Computer Turning On 1.
2. Press the power button ( ). 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off (Shutdown) Use the Windows Start menu in the lower left and follow the shutdown procedure.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors or devices inside. When not accessing a connector or device, make sure to close the cover completely for water-, dust-, and fire-proof integrity of your computer. (Engage the locking mechanism if existing.
Rear Components To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position. Ref Component Description See Also n o Strap Holder Two buckles hold the shoulder strap. Kensington Lock Locks the computer to a stationary object for security. P. 7-2 p Power Connector Connects the AC adapter. P. 1-3 q USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P.
Ref t u v Component Serial Connector Description See Also Connects a serial device. The left one is COM1 and the right one is COM2. P. 4-4 Can be configured as RS232 or RS422. P. 5-5 VGA Connector Connects an external display monitor. P. 4-2 Audio Output Connector Connects a set of headphones or external speakers with amplifier. P. 4-7 Microphone Connector Connects an external microphone. P. 4-7 RJ-45 Connector Connects the LAN cable. The left one is LAN1 and the right one is LAN2. P.
Ref Component Description o p Hard Disk Drive Inside is the hard disk drive. Stylus (optional) Serves as the input device by tapping on the touchscreen to make selections and enter information. q Tether Hole Stylus tethered to this hole. See Also P. 2-10 P. 1-3 Left-Side Components To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position.
Ref Component Description See Also p ExpressCard Slot Accepts an ExpressCard/34 or ExpressCard/54 for additional functions. P. 4-11 q Super Multi Drive Accepts a compact disc for installing or loading software, accessing data, and playing music/video. P. 2-18 Can be replaced by a secondary hard disk drive or battery pack (purchased separately). P. 4-16 r Smart Card Reader Accepts a smart card for additional security feature.
Top-open Components Ref Component Description n Camera Lens (optional) Allows you to use the camera function. o LCD Screen Displays the output of the computer. May include the optional touchscreen feature. p Light Sensor Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional keyboard backlight. 1-12 Operating Your Computer See Also P.
Ref Component Description See Also q Microphone Receives sound and voice for the computer. r Power Button Turns the power on or off (Sleep mode by default). P. 1-5 s Keyboard Serves as the data input device of the computer. P.2-2 t Touchpad Serves as the pointing device of the computer. P. 2-7 u Fingerprint Sensor Serves as the fingerprint verification, preventing unauthorized access to your computer. v Quick Buttons P. 2-33 P. 2-15 Toggles the sunlight-readable mode on or off.
Ref Component AC Power Description See Also Lights green when the computer is operating with AC power. Lights red when the optional hard disk drive heater is on. Battery Charge Lights green when the battery is fully charged. P. 3-3 Lights amber when the battery is being charged. Blinks amber when the battery’s capacity is below 10 %. 1-14 Wireless LAN/3G Lights green when the wireless LAN and/or 3G radio is on.
Bottom Components Ref Component Description See Also n Docking Connector Connects to the Vehicle Dock (purchased separately). o WLAN Pass-through Connector (optional) Connects the external antenna for WLAN (wireless local area network) connectivity. p NOTE: Must be connected via a docking station. GPS Pass-through Connects the external antenna for GPS Connector signal reception. (optional) NOTE: Must be connected via a docking station.
Ref q Component Description See Also WWAN Pass-through Connector (optional) Connects the external antenna for WWAN (wireless wide area network) connectivity. r SIM Card Slot (optional) Inside is the 3G SIM card slot. P. 2-31 s Memory Slots Inside are the memory slots for expanding the memory size of your computer. P. 4-13 1-16 Operating Your Computer NOTE: Must be connected via a docking station.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: z Typewriter keys z Cursor-control keys z Numeric keys z Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. When Num Lock is off, the keys serve as cursor-control keys.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. The letter “Fn” and the alternative functions are identified by the color of blue on the keytop. To perform a desired function, first press and hold Fn, then press the other key.
Key Description Decreases the LCD brightness. Increases the LCD brightness. Switches the system sound output off (mute) or on. Switches LCD backlight off or on. Switches the display output to one of the following when an external monitor is connected through the VGA port. LCD LCD & VGA VGA NOTE: z Display resolution remains unchanged when you switch the display output using this hot key combination.
z The operating system might ignore the hot keys when busy with tasks. Do not keep on pressing the hot keys under such circumstance. Wait for a while before you try again. Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key. The Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons.
simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad: Term 2-8 Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly.
Term Scroll Action To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge. To move horizontally, place your finger on the top or bottom edge of the pad and slide your finger left and right. This function works only after you install the touchpad driver supplied with the computer and configure the touchpad to enable the function.
Using the Touchscreen (Optional) CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse. Use the included stylus to select objects on the screen. The stylus can be stretched for better grip and handling.
Term Action Drag and drop Press lightly on the touchscreen and move your finger until you reach your destination (drag). Finally, release your finger (drop) when you finish dragging your selection to the destination. The object will drop into the new location. Using Multi-touch Gestures (Optional) If your computer model comes with multi-touch-capable screen and Windows 7, you can interact with your computer by placing two fingers on the screen.
Gestures ( Actions = finger down; = finger up) Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. Press on target and tap using a second finger.
Gestures ( Actions = finger down; = finger up) Flicks Make quick drag gestures in the desired direction. Descriptions Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: z Touch Keyboard allows you to enter text by tapping the keys with your stylus, like pressing the keys on a standard keyboard. z Writing Pad allows you to write on the writing pad, like writing on a piece of paper. Your handwriting will be converted into typed text.
Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. Button Description Toggles the sunlight-readable mode on or off. An OSD (On Screen Display) pops up on the screen indicating the current status (MAX for on and MANUAL for off). In sunlight-readable mode, the LCD brightness is increased to the highest level. The mode automatically ends when the brightness setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted.
Button Description Each ECO mode is a combination of power settings that results in different power consumptions. (For information on configuring the ECO modes, see “ECO Tab” in Chapter 6.) P1 Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off; and the sound is muted. To bring the computer out of Blackout mode, press the same button again or the power button. You can re-define the function of the button.
Button Description P3 Toggles the light sensor on or off. An OSD (On Screen Display) pops up on the screen indicating the current status (AUTO for on and MANUAL for off). When set to AUTO, the brightness will be automatically adjusted according to the current ambient light. The backlight will return to the default MANUAL setting whenever the computer resumes from Sleep/Hibernation mode or the computer is restarted. You can re-define the function of the button.
Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: z When inserting a disc, do not use force. z Make sure that the disc is correctly inserted into the tray, and then close the tray. z Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. z Do not wipe the lens using materials with rough surface (such as paper towel).
Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Locate the DVD drive on the left side of your computer. Slide the latch toward the right to unlock ( ) and then push down the latch to release the cover. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 4. To insert a disc, place down the disc in the tray with its label facing up.
NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “Optical Drive Problems” in Chapter 8.
Using the Network Features Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. LAN1 LAN2 Your computer supports two LAN modules (LAN1 and LAN2) so you can connect to two networks at the same time.
Using the Wireless LAN The WLAN features include: z Peer-to-Peer (Ad-Hoc) and Access Point (Infrastructure) modes support z WEP (Wired Equivalent Privacy) 64/128-bit data encryption z IEEE 802.11a/b/g/n standard compliance Stated Data Rates Technology Maximum (Mbps) Throughput (Mbps) Band (GHz) Modulation Technology 802.11a 54 54, 48, 36, 24, 18, 12, 9, 6 5.15 ~ 5.35 OFDM (Orthogonal Frequency Division Multiplexing) 802.11b 11 11, 5.5, 2, 1 2.412 ~ 2.
Turning On/Off the WLAN Radio NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety. Remember to turn off wireless LAN when using your computer in the airplane. To turn on the WLAN radio: 1. Make sure that the RF switch is at the ON position. (Open the cover to access the switch.) 2.
If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to a Wireless Network 1. Make sure that the WLAN function is enabled (as described above). on the taskbar. (An orange light in the 2. Tap the Wireless Network icon indicates connections are available.) icon 3. In the list of available wireless networks, tap a network, and then tap Connect. 4. Some networks require a network security key or passphrase.
Using the Bluetooth Feature (Optional) Depending on your model, your computer may incorporate the Bluetooth capability for short-range (about 10 meters) wireless communications between devices without requiring a cable connection. With Bluetooth wireless technology, data can be transmitted through walls, pockets and briefcases as long as two devices are within range. The status of the Bluetooth connection is indicated by the Bluetooth icon on the taskbar to show the located in the taskbar.
2. To turn on the Bluetooth radio, click the Bluetooth button in the Quick Bar as shown below (an X over the button means the radio is currently off.) NOTE: To open the Quick Bar, press the P2 button on your computer or ) located on Windows taskbar and right-click the Getac Utility icon ( select Quick Bar. 3. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar.
3. Start the Bluetooth utility by double-clicking the Bluetooth icon the taskbar and click New Connection. on 4. The Add New Connection Wizard window appears. Select Express Mode (Recommended), and then click Next.
5. Select the device to connect to and click Next. 6. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, see the Bluetooth Utility Help.
Using the Fingerprint Sensor The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. NOTE: You can register a fingerprint only after creating a password for the Windows user account. To register your fingerprint, click Start Æ All Programs Æ Fingerprint Software Æ Fingerprint Registration.
You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start Æ All Programs Æ Fingerprint Software Æ Help.
Using the 3G Feature (Optional) 3G is the third generation of mobile phone standards and technology after 2G. Services include wide-area wireless voice telephony and broadband wireless data, all in a mobile environment. Unlike IEEE 802.11 networks, 3G networks are “wide area cellular telephone networks” which evolved to incorporate high-speed internet access and video telephony. IEEE 802.11 networks are short range, high-bandwidth networks primarily developed for data.
4. Locate the SIM card slot. Slide the locking tab inward to unlock (n). Lift the slot up and, noting the orientation, insert the SIM card into the slot (o). Slide the locking tab outward to secure the SIM card in place (p). 5. Close the cover and secure with four screws. Turning On/Off the 3G Radio To turn on the 3G radio: 1. Make sure that the RF switch is at the ON position. (Open the cover to access the switch.) 2.
NOTE: To open the Quick Bar, press the P2 button on your computer or ) located on Windows taskbar and right-click the Getac Utility icon ( select Quick Bar. 3. Make sure that the 3G utility (OneClick Internet) has 3G radio turned on. To turn off the 3G radio: You can turn off the 3G radio by using the Quick Bar or 3G utility. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Setting up a 3G Connection To set up a 3G connection for the first time, follow these steps: 1.
6. Enter the required information. Contact your network operator for the correct information. Using the 3G Application Once a new profile has been created, it will appear in the dropdown menu Profiles. You can then select it by clicking Set Profile to use it.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: z The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. z The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. z When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging.
Switch The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Replacing the Battery Pack CAUTION: z There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. z Do not attempt to disassemble the battery pack.
3. Pull the strip and slide the battery pack out of the slot. 4. With the strip facing outward, insert the new battery pack all the way into the slot. 5. Close the cover. Battery Low Signals and Actions The battery icon battery. changes appearance to display the current state of the Battery Battery Level Icon Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level.
Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When...
Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down.
Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. z Enter power saving mode when using battery power. z Do not disable automatic power management features. z Decrease the LCD brightness to the lowest comfortable level. z Shorten the length of time before Windows turn off the display. z Many USB devices use power just by being connected.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F9 hot keys. (You can also change the display through Windows Control Panel Æ Display Settings Properties.
Connecting a Serial Device Your computer has two serial ports for connecting a serial device. Follow this procedure to connect a serial device: 1. The serial port is configured as RS232 by default. If you want to use it as RS422, run BIOS Setup to change the setting. (See “Advanced Menu” in Chapter 5 for information.) 2. Turn off the computer. 3. Plug the device cable to the serial port on the rear of the computer. COM1 COM2 4. Turn on the computer.
Connecting a USB Device Your computer has three USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices. To connect a USB device, plug the device cable to one of the USB ports.
Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATA combo cable is used. To connect an external eSATA device, simply plug the device cable to the eSATA port.
Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. z Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. z Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE: z After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows.
Using Smart Cards Your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the left side of the computer and open the protective cover. 2. Slide the smart card, with its label and embedded chip facing up into the slot. Chip 3.
Using PC Cards NOTE: z Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. z Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. Your computer has two PC card slots which support PCMCIA Type II and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the left side of the computer and open the protective cover.
2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 5. Close the cover.
Using ExpressCards Your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices.
To insert an ExpressCard: 1. Locate the ExpressCard slot on the left side of the computer and open the protective cover. 2. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. 3. Close the cover. 4. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: icon found on the 1.
System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two 1066/1333 MHz DDR3 SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter.
4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (n). Then push down until the retaining clips lock the module into position (o). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Replace the compartment cover and secure with 6 screws. 6. Replace the battery pack.
Replacing the Hard Disk Drive 1. Remove the battery pack (see chapter 3). 2. Locate the hard disk drive on the right side of your computer and open the protective cover. 3. Pull the strip and slide the hard disk drive out of the slot. 4. With the strip facing outward, insert the new hard disk drive all the way into the slot. 5. Close the cover.
Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose device bay. 1. Locate the multi-purpose device bay on the left side of your computer and open the protective cover. 2. Pull the strip and slide the existing device out of the bay. 3. With the strip facing outward, insert the new device all the way into the bay. 4. Close the cover.
Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features.
BIOS Setup When and How to Use You need to run BIOS Setup Utility when: z You see an error message on the screen requesting you to run BIOS Setup Utility. z You want to restore the factory default BIOS settings. z You want to modify some specific settings according to the hardware . z You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility, press the F2 key when the prompt appears on the screen during system startup.
In general, you can use the arrow keys to move around and + / – keys to change the setup values. Keyboard information can be found at the bottom of the screen. NOTE: z The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. z The BIOS Setup Utility program may have been updated after the publication of this manual. z The settings you select in your operating system might override similar settings in BIOS Setup Utility.
Main Menu The Main menu contains the various system settings. Information System Time: System Date: F1 Help Esc Exit Main Advanced TPM State Boot Exit [11:33:08] [05/16/2011] ↑↓ Select Item ←→ Select Menu -/+ Change Values Enter Select X Sub-Menu System Time sets the system time. System Date sets the system date.
Advanced Menu The Advanced menu contains the advanced settings.
Mode sets the serial port to RS232 or RS422. This item appears only when the previous item is set to Enabled. Boot-time Diagnostic Screen allows you to display the diagnostic screen during system boot-up. Turbo Mode enables or disables Processor Turbo Mode. Intel Trusted Execution enables utilization of additional hardware capabilities provided by Intel® Trusted Execution Technology. Intel AMT Setup Prompt sets if the prompt for entering Intel AMT Setup appears during POST.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Supervisor Password Is: User Password Is: Security Clear Clear Enter Set Supervisor Password: [Enter] Set User Password [Enter] Password on boot: [Disabled] TPM Support [Enabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu TPM State Boot Exit Item Specific Help Supervisor Password controls access to the Setup utility.
typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system. TPM Support enables or disables TPM (Trusted Platform Module) support.
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system.
Key Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Exit Menu The Exit menu provides ways of exiting BIOS Setup. After finishing with your settings, you must save and exit so that the changes can take effect.
System Recovery Use System Recovery when: z The Windows operating system does not start at all. z You want to restore the system to the factory state. WARNING: z Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. z Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. To run System Recovery: 1.
3. A message appears asking if you want to start. Type Y to start. 4. A warning message appears asking if you accept the terms as shown on the screen. Type Y to continue. 5. Type Y again when the next message appears asking for confirmation. 6. The recovery process starts. The screen as below appears. 7. Wait till the process completes. A message will appear asking you to press any key to continue. Press any key for the system to restart. 8. The Windows setup wizard starts.
10. When completed, the system restarts and displays Windows desktop.
Chapter 6 Using Special Utilities Special utilities are provided for enhanced capabilities and management. This chapter describes how to use these utilities.
Using G-Manager G-Manager is a unified user interface utility that allows you to manage and configure the following: z System z Battery z ECO (economic mode) z Light Sensor z Ignition z Monitoring z GPS Status Starting G-Manager You can start up G-Manager by any of the following methods: z Click Start Æ All Programs Æ Getac Utility Æ G-Manager, or z Click and hold the icon located on the taskbar until a ring appears. From the small menu that pops up, click G-Manager.
System Tab The System tab provides system information. To view specific information, select the component from the list on the left side of the screen. The information of the selected component will be displayed on the right side of the screen.
Battery Tab The Battery tab allows you to check the battery status and configure the battery. At most two batteries may be supported. Click Battery 1 or Battery 2 to view the information of each battery (if your model has a second battery). NOTE: z When the percentage % Left is less than 10% then the value will be displayed in red. z When an abnormal battery condition is detected Battery Status value will be displayed in red.
Charging Mode The lower left portion of the screen allows you to select the charging mode. z Normal Mode – The battery will be fully charged. When remaining charge reaches below 95%, then charging will start until it is fully charged. z Economy Mode – This mode helps prolong battery life by charging up to 80% of its total capacity only. It is highly recommended if you are using AC power most of the time.
4. Wait till the process is completed. Click Exit when finished. ECO Tab The ECO tab allows you to configure ECO modes (or called power profiles). To put the system into an ECO mode, use the ECO button. (See “Using the Quick Buttons” in Chapter 2 for information.
ECO Information The left portion of the screen lists the available power profiles (Quick, Power Saving, and Work). Each profile is a combination of power settings that results in different power consumptions. To change the settings of a profile, select (highlight) the profile name in the list. Profile Settings The right portion of the screen displays the settings of the current selected profile. You can set up the following items: z WWAN (3G), Bluetooth, and WLAN – can be on or off.
Light Sensor Tab The Light Sensor tab allows you configure how the light sensor works. Sensor Mode The left portion of the screen lists the sensor modes: z Normal – Light sensor sensitivity is set at normal environment lighting condition. z Bright – Light sensor sensitivity is set at bright environment lighting condition (e.g. outdoors). z Dark – Light sensor sensitivity is set at dark environment lighting condition (e.g. indoors, storage warehouse, etc.). Click to select a mode.
Environment Illuminance To have the keypad backlight automatically turn on in poor lighting environment, click the checkbox Automatic Keyboard Backlit. Click Apply or OK to save the changes. Ignition Tab The Ignition tab allows you to configure how your system works with the vehicle ignition. Ignition Control When your system is connected to the Vehicle Dock (available as an option), you can have your system derive power from the vehicle and have the on/off of the vehicle ignition turn on/off your system.
Delay Time When the Ignition Power On feature is enabled, the system will automatically shut down after the vehicle ignition is turned off or the battery is low. You can set the amount of time (20 seconds, 30 seconds, 45 seconds, 1 minute, or 2 minute) the system waits before shutting down. Click Apply or OK to save the changes. Monitoring Tab The Monitoring tab allows you to configure the monitoring function of G-Manager. Items to Monitor The left portion of the screen lists the items.
NOTE: Different models have different supported monitoring items; non-supported items cannot be selected (grayed out items). Monitoring Options The right portion of the screen allows you to set how the monitored items are displayed and how often the monitoring is updated. z Always On Top – allows the monitoring window to remain on top of your display. z Monitoring Interval – sets the frequency of updates on the monitoring window (1/3/5/10/30 seconds or 1/5/30 minutes).
GPS Status Tab The GPS Status tab shows the GPS status for models having the GPS module. To start GPS positioning, click Start GPS. The screen displays: z Ongoing raw data strings in the Message Log section z Overhead satellite positions in the Satellite Map section z Signal strength of the satellites in the Signal Indicator section When GPS positioning is completed, the Data Summary section shows the GPS information of the current location. To stop GPS positioning, click Stop GPS.
Using Button Manager The P1, P2, and P3 buttons have pre-assigned functions. You can re-define the buttons using Button Manager. Selecting from the Available Options 1. Click Start Æ Programs Æ Button Manager Æ Button Manager. The following screen appears. 2. Select one of the last three buttons to re-define. The selected button will be highlighted. (The first two buttons cannot be re-defined.) 3.
4. If you have selected P1, P2, or P3 in the previous step, follow the procedures as described in “Quick Button Definition Utility” later to continue with the settings. 5. Repeat the steps for the other buttons that you want to re-define. 6. For the changes to take effect immediately, click Start Flash. The percentage of flash process will be shown. Click OK when the completion message appears. 7. If you intend to save the configurations for later retrieval, click SAVE.
4. In the Open dialog box, browse to the destination folder, select the desired file, and click Open. 5. A matching program icon will appear in the settings window. Click OK. NOTE: You can restore to the default settings by clicking Get Default. 6. Continue with steps 5 to 7 in the previous “Selecting from the Available Options” section.
Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.
Taking Care of the Computer Location Guidelines z For optimal performance, use the computer where the recommended temperature is between 0 °C (32 °F) and 55 °C (131 °F). z Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Operating in an environment with metallic dust is not allowed. z Do not cover or block any ventilation openings on the computer.
Cleaning Guidelines z Never clean the computer with its power on. z Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. z Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display. z Dust or grease on the touchpad can affect its sensitivity. Clean the pad by using adhesive tape to remove the dust and grease on its surface. Battery Pack Guidelines z Recharge the battery pack when it is nearly discharged.
z It is recommended that you charge the battery pack with the computer’s power off. z To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining. z Important guidelines when using the battery pack. When installing or removing the battery pack take note of the following: – avoid installing or removing the battery pack when the computer is in Sleep mode.
z Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. z Use the touchscreen within the intended area only. The display area and touchscreen operating area is the same. Using it beyond the allowed area may cause damage to the display and result in improper operation. z Do not use excessive force on the display. Avoid moving the computer while holding the display or twisting the display.
When Traveling z Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. z Make sure that the battery pack is fully charged. z Make sure that the computer is turned off and the top cover is securely closed. z Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: z Try to isolate which part of the computer is causing the problem. z Make sure that you turn on all peripheral devices before turning on the computer. z If an external device has a problem, make sure that the cable connections are correct and secure. z Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). z Make sure that the AC adapter is properly connected. z Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. z Make sure that the battery pack is installed correctly. z Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.
z Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices. z Make sure that the other device is not in “Hidden” mode. z Make sure that both devices are compatible. Display Problems Nothing appears on the screen. z During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. z The brightness level might be too low. Increase brightness.
z Press the Fn+F9 hot key to toggle through the display options or change the Display Settings Properties in Windows. DVD Drive Problems The DVD drive cannot read a disc. z Make sure that the disc is correctly seated in the tray, with the label facing up. z Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. z Make sure that the computer supports the disc or the files contained. You cannot eject a disc.
The ExpressCard stops communicating properly. z The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. Hardware Device Problems The computer does not recognize a newly installed device. z The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. z Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.
Keyboard, Mouse, and Touchpad Problems The keyboard does not respond. z Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. z Immediately turn off the computer and unplug the AC adapter. Then tilt the keyboard 90 degrees to the right (where the drainpipe ends are located) to let the liquid flow out of the keyboard. Make sure to clean up any part of the spill you can get to.
z Make sure that the user name or password is correct. PC Card Problems The PC card does not work. z Make sure that the PC card is correctly seated. z If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The PC card stops communicating properly. z The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. Power Management Problems The computer does not enter Sleep or Hibernation mode automatically.
The computer does not enter Hibernation mode with the Fn+F12 hot keys. z Make sure that the Hibernation function is specified for the sleep button. z You might be using a PC or other card that prevents the computer from entering Hibernation mode. To enter the mode, stop the communication program and then remove the card or stop the card. Software Problems An application program does not work correctly. z Make sure that the software is correctly installed.
The external microphone or audio device does not work. z Make sure that the microphone is connected to the proper connector on the computer. z Click the speaker symbol on the taskbar and check the Windows volume control. z Check the volume control of your computer. Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green. z If you are using an external AC power, make sure that the AC adapter is correctly and securely connected.
Transmission quality is poor. z Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. z Check if there is high interference around the environment and solve the problem as described next. Radio interference exists. z Move your computer away from the device causing the radio interference such as microwave oven and large metal objects.
z Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. z Reconfigure and reset the Access Point. I cannot access the network. z Make sure that the network configuration is appropriate. z Make sure that the user name or password is correct. z You have moved out of range of the network. z Turn off power management. Other Problems The date/time is incorrect. z Correct the date and time via the operating system or BIOS Setup program.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Intel® Arrandale i5-520M 2.4GHz 3MB L3, 35W Chipset Mobile Intel® QM57 Express Chipset, vPro support BIOS 8MB SPI Flash RAM Up to 8GB DDR3 SDRAM, 2 slots, 1066/1333MHz Display Audio Panel 15.
Parts Specifications Card slots PCMCIA CardBus Type II x 2 ExpressCard/34/54 Smart Card I/O ports USB port × 3, eSATA/ USB port, serial port x 2(RS232/RS422), RJ-45 port x 2, docking connector LAN LAN1: Intel® 82577LM Gigabit Network Connection LAN2: Realtek RTL8111DL, DSM mode support Wireless LAN Intel® Centrino® Ultimate N 6200 AGN Half Mini Card, IEEE 802.11a/b/g/n Bluetooth (option) Class II, v2.
Parts Specifications ESD Air discharge: 0~8 KV (included) no error; 9~15 KV allow soft error Contact discharge: 0~6 KV (included) no error; 7~8 KV allow soft error Regulation EMC FCC part 15, subpart B, class B, CE, CCC, BSMI Safety UL, UL1604, TUV, TUV/CB, E-mark Green Product Coverage RoHS 6 European union banned materials, EPEAT silver Other 12 universal GP product banned materials, ENERGY STAR, WEEE Specifications A-3
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. z Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. z Do not use the adapter if the cord becomes damaged. z Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture.
On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
z The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). z The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: z In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.
Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal.
Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.
Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements.
