User manual

G3 – Owner‘s Manual | 125
14 USEFUL INFORMATION
14.1 WARRANTY
Warranty for a period of 2 years from the date of purchase on hardware and workmanship is granted by the dealership
where the digital drum set or console was originally bought. In the event of a proven defect, the buyer has in the first
instance only the right to receive supplementary performance.
Supplementary performance includes either rectification or supply of a replacement product.
Equipment or exchanged parts become to be the property of the processing dealership.
In the event supplementary performance should fail, the buyer may negotiate a reduction of the
purchase price or withdraw from the contract and, if the dealership is responsible for the defect,
demand compensation for damages and/or expenses deriving from the defect(s). The buyer must
inform the dealer immediately on any defects identified. The only way to prove a warranty claim is
that the buyer can present a valid proof of purchase, e.g. invoice.
Damage arising from incorrect handling, operation or storage as well as by force majeure or other
external influences, does not comply with the warranty terms, nor in addition does the use of consumer products such
as e.g. rechargeable batteries, strings, skins or seals. If you suspect that you have a claim that will be covered by the
warranty terms regarding your GEWA digital Drum Console, please contact
your dealer during regular business hours.