User manual
126 |G3 – Owner’s Manual
14.2 TROUBLESHOOTING AND POSSIBLE SOLUTIONS
Problem
Possible Solutions
The console does not boot when pressing the power
button.
1
Make sure the power cable is connected correctly to electrical outlet and
apparatus. Live installations will cause power button to light up. (stand-
by red, on white)
The user interface freezes.
1
Perform a hard reset by holding down the power button until the device
shuts down. Try to restart by tapping the power button again.
(If this happens in a dry environment and in absence of any climatic
extremes, please contact customer services)
I can only hear one pad component (e.g. Head OR
Rim).
1
Make sure that the stereo cables connecting pad and console are plugged
in completely. Regarding GEWA cymbals and modules, the stereo cable
needs to be connected to the socket facing the cymbal piezo.
I can´t hear any sound (neither the Drum Kit nor any
other sounds such as playing songs or (metronome).
1
Check whether your headphones or speakers are connected to the
console correctly.
2
Make sure your output volume dials are not muted (Headphone, Master,
Mix Input).
3
Check settings in the routing matrix and load one of the “Defaults” Menu
Master [F2] Routing
I can´t hear any sound of connected pads. Songplayer
and Metronome are however both audible.
1
Check settings in the routing matrix and load one of the “Defaults”.
Menu Master [F2] Routing
2
If you have worked with MIDI lately, a turned off Local Control might
prevent the control data generated by the connected hardware from
accessing the internal sound engine. Check Menu Master MIDI
Global Settings Local Control
I can´t hear any Metronome sound, but I can hear the
drum kit and playing songs.
1
The Metronome is likely to be muted. Check Home [F3] Click [7]
Click-Vol.
2
The Metronome is not routed to the output you are listening to. Check
“Click” in Menu Master [F2] Routing [F1] Others Click
Component icons in Kit editor don´t match the
connected pad type. (Drum or cymbal)
1
Assign a matching trigger bank to the input channel in question and save
a new trigger setup (Icons shown in “Instrument” are driven by the
trigger bank assigned to an input channel). Triggers Set [F2] Setup
[F2] Bank