Product manual

GFI EventsManager 18 Troubleshooting | 345
Screenshot 297: Gathering machine information
11. The troubleshooter scans your system to get hardware information. You can manually add more
information in the space provided or click Next.
Screenshot 298: Finalizing the troubleshooting process
12. At this stage, the troubleshooter creates a package with the information gathered from the
previous steps. Next, send this package to our support team so they can analyze and troubleshoot
your problem. Select from: