Product manual

GFI MailEssentials 9 Quarantine | 180
9 Quarantine
The GFI MailEssentials Quarantine feature provides a central store where all emails detected as spam
or malware are retained. This ensures that users do not receive spam and malware in their mailbox
and processing on the mail server is reduced.
Administrators and mail users can review quarantined emails by accessing the quarantine interface
from a web browser. GFI MailEssentials can also send regular email reports to email users to review
their blocked emails.
Refer to the following sections for more information on configuring the GFI MailEssentials Quarantine.
9.1 Important Notes 180
9.2 Searching the quarantine 180
9.3 Search Folders 185
9.4 Working with Quarantined emails 187
9.5 Quarantine RSS Feeds 190
9.6 Quarantine Options 192
9.7 Quarantine Store Location and Public URL 198
9.1 Important Notes
1. To quarantine spam or malicious emails, change the filters' and engines' actions to Quarantine
email.
2. The Quarantine Store requires disk space to retain the organization’s spam email or malware
for a number of days. The amount of disk space required depends on:
The quantity received
How long it is retained.
3. On average, 100,000 spam or malware emails of 5 KB each will require approximately 600 MB of
disk space to store the email and its metadata.
4. If the free disk space where the Quarantine Store is saved is 512 MB or less, GFI MailEssentials
stops quarantining spam and malware; it is instead tagged and delivered to recipients’
mailboxes until free disk space increases to more than 512 MB. This ensures that the disk will
not run out of space.
9.2 Searching the quarantine
The Quarantine Store is accessible from the GFI MailEssentials interface and allows management of
quarantined emails.
To access the GFI MailEssentials Quarantine Store, go to GFI MailEssentials > Quarantine.
There are various ways how to search for content in the GFI MailEssentials Quarantine:
Searching though quarantined Malware and Spam
Searching through Malware emails only