manual

Getting Started Guide Troubleshooting and support  107
9.5 Request technical support
If none of the resources listed above enable you to solve your issues,
contact the GFI Technical Support team by filling in an online support
request form or by phone.
 Online: Fill out the support request form and follow the
instructions on this page closely to submit your support request on:
http://support.gfi.com/supportrequestform.asp
 Phone: To obtain the correct technical support phone number for
your region please visit:
http://www.gfi.com/company/contact.htm
NOTE: Before you contact our Technical Support team, please have
your Customer ID available. Your Customer ID is the online account
number that is assigned to you when you first register your license
keys in our Customer Area at:
http://customers.gfi.com.
We will answer your query within 24 hours or less, depending on your
time zone.
9.6 Build notifications
We strongly suggest that you subscribe to our build notifications list.
This way, you will be immediately notified about new product builds.
To subscribe to our build notifications, visit:
http://www.gfi.com/pages/productmailing.htm.
9.7 Documentation
If this manual does not satisfy your expectations, or if you think that
this documentation can be improved in any way, let us know via email
on:
[e-mail]