User's Manual

23
How you get service:
Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
“Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period, must be presented to obtain warranty service.” For rental
firms, proof of first rental is also required. Also print your name and address and a description
of the defect. Send via standard UPS or its equivalent to:
Giant International Ltd.
3500 Lenox Road, Suite 630
Atlanta, GA 30326
Service Hotline: 800-638-5234
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Insure your shipment for loss or damage. Giant International Ltd. accepts no liability in case of
damage or loss.
A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
Installation and setup service adjustments.