Warranty

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Warranty & Returns

GIANT LOOP WARRANTY & REPAIR SERVICE

We want you to be 100% stoked with your Giant Loop purchase — and if you’re not, we need

to hear about it, so we can make things right for you. Please see our Limited Lifetime

Warranty, Repair Service and Return Form details below, and let us know how we can help get

you back on the trail as soon as possible.

• Use return shipping date as your Returned Merchandise Authorization, or call: 541-815-9829.

• Complete Return Form using Adobe Acrobat Reader or print and fill-in and include Return

Form in box with Product. PLEASE USE ADOBE ACROBAT READ TO FILL OUT THE

RETURN FORM OR PRINT LEGIBLY – IF WE CAN’T READ IT, THEN IT MAY

DELAY SERVICE!

• If returning new, unused product, please include all included components and packaging.

• If returning used product, please THOROUGHLY CLEAN AND DRY product before

returning. Hand wash (do not machine wash) with mild soap, rinse with clean water and air dry

(do not machine dry). DIRTY ITEMS WILL NOT BE ACCEPTED.

NEW, UNUSED PRODUCT RETURN

• Giant Loop offers a money-back guarantee provided the Product is returned, in unused

condition with original receipt, within 30 days of purchase. Call for return shipping instructions:

541-815-9829.

INCORRECT, DAMAGED OR DEFECTIVE PRODUCT RETURN

• If you receive damaged or defective goods or items that you did not order, the items must

remain unopened and unused so we can credit you in full, including return shipping if it is a

result of our error, mishandled shipping or manufacturers’ defect.

Summary of content (4 pages)

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    Riders Gallery Blog Videos Warranty & Returns GIANT LOOP WARRANTY & REPAIR SERVICE We want you to be 100% stoked with your Giant Loop purchase — and if you’re not, we need to hear about it, so we can make things right for you. Please see our Limited Lifetime Warranty, Repair Service and Return Form details below, and let us know how we can help get you back on the trail as soon as possible. • Use return shipping date as your Returned Merchandise Authorization, or call: 541-815-9829.
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LIMITED LIFETIME WARRANTY EXCHANGE & REPAIR • Giant Loop provides to the original purchaser a limited lifetime warranty against defects in materials or craftsmanship if purchased directly from a Giant Loop authorized dealer. This warranty covers defective materials and craftsmanship only, and does not include damage due to normal wear and tear or misuse. Failure to comply with the included instructions for this Product will void the limited lifetime warranty.
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this Product promptly, including the packaging and all written materials, to Giant Loop. Please call for a Returned Merchandise Authorization: 458-206-9113. LIMITATION OF LIABILITY AND LIMITED LIFETIME WARRANTY DISCLAIMER Giant Loop offers a money-back guarantee provided the Product is returned, in unused condition with original receipt, within 30 days of purchase. Giant Loop reserves the right to subtract a 15% re-stocking fee from the refund amount.
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This agreement is governed by the laws of Oregon, USA. You hereby consent to the exclusive jurisdiction and venue of the courts of Oregon, USA, in all disputes arising out of or relating to the use of this product.