Technical Specifications

USE AND CARE INSTRUCTIONS
GIBRALTAR MAILBOXES
Proper Care and Maintenance:
Your mailbox or mailbox accessory will require maintenance to keep its appearance and to extend its
useful life. Follow manufacturer’s assembly and installation instructions for your specific product to
ensure warranty coverage and proper use of your product. Failure to follow instruction will void warranty.
The frequency and amount of maintenance is dependent upon the type of weather elements your
product is exposed to, the type of finish on your product, and the type of material your product is
constructed from. If your product begins to look dirty or weathered, clean the surface by gently rinsing
and removing build up with mild soap and water. Please follow the below care and maintenance
guidelines and refer to your product’s instruction sheet(s) for additional use and care guidelines specific
to your product.
Brass Finish
Most mailboxes feature an aluminum handle, latch, flag, and flag components. Some mailboxes and
mailbox accessories feature additional brass finished components, as noted in the product description.
The coating will tarnish over time, if not maintained. It is important that proper maintenance is performed
periodically, as needed, by cleaning the surface and applying a coat of high quality car wax. You may also
apply a lacquer finish to keep the finish looking new. Addition of paints or finishes is not warranted.
Steel/Paint Finish – Rust Resistant Powder Coat Paint
Our mailboxes are protected by rust resistant powder coat paint. With a minimum amount of
maintenance, your mailbox can look like new for a long period of time. Like any outdoor product made of
steel, surface rust may appear over time depending on its placement or environmental conditions. Wipe
any surface rust with a steel wool pad and clean with a damp cloth and household detergent occasionally.
Coat your mailbox with a high quality car wax and your mailbox will retain its finish. If necessary, touch up
paint may be required to maintain the mailbox and extend its useful life. Addition of paints or finishes is
not warranted.
Wood - Cedar
Our wooden mailbox products are made of cedar. Cedar requires little to no maintenance, due to its
inherent properties that make it resistant to rot, decay, and insets. Natural aging for cedar will occur over
time and will differ dependent upon climate. Treatments, paints, stains, and finishes will alter cedar’s
natural aging process and you should refer to care instructions provided with the specific treatment used
for further use and care guidelines. Addition of paints or finishes is not warranted.
Polymer/Plastic
Mailboxes and accessories made from polymer or plastic are low maintenance products. Clean product
with mild soap and water to remove dirt and build up.
Post Installation
Warning: Check for underground pipes or cables before installing anchor or post.
United States Postal Service Regulations:
Postal patrons are required to contact the local post office before installing the mailbox to ensure its
correct placement and height from the street. Generally, mailboxes are installed at a height of 41-45
inches from the road surface to inside floor of the mailbox and are set back 6-8 inches from the front face
of curb or road edge to the mailbox door. It is important to note that it is not the responsibility of mail
carriers to open mailboxes that are locked, accept keys for this purpose, or lock mailboxes after delivery
of the mail. For further assistance, please contact your local U.S. Postal Service facility or carrier.
Customer Service:
Customers should not contact their place of purchase. For customer service regarding warranty or assembly
of product, please call 1.800.64.7063 for immediate assistance.