User guide

we will repair or,If after inspection we find that a product failed due to a manufacturing or material defect

replace the product, at our option, without charge.

WARRANTY

Warranty Term:

5 years from the date of purchase

What Is Covered:

Warrants to the original purchaser that its products are free from defects in material and workmanship.

What Is Not Covered:

Shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use(e.g.,

Ultraviolet(UV)light damage on tents, exhausted zippers), or defects caused by accident, abuse, alteration,

animal attack, storm damage, misuse or improper care.

What Will Do:

How To Obtain Warranty Service :

Return the product, freight prepaid, to the Customer service department. For return authorization

e-mail our office and obtain an Authorization number, Authorization numbers are valid for 30 days from the

date of issuance, and must be obtained within 30 days of ship date. Returns will be handled in timely matter

Collect shipments or shipments without return authorization will not be accepted.

GIGA TENT

Repairs:

If your Product needs service or repair due to normal wear and tear, animal attack, accident or some other

reason that is not covered under the warranty we will provide the necessary service for a reasonable charge,

plus shipping and handling. We require that products accepted for any repair be properly cleaned

according to our recommended care instructions. Please send your product or component that requires

repair (e.g. tent fly), postage prepaid, along with a description of what needs attention.

most

REPLACEMENT PARTS:

Replacement parts may be ordered with consumer service at 1- 877 - TENTS 01 (873-8601)

We accept Visa Master Card and American express.