GS-R12PE GS-R12PE1 Dual LGA2011 socket motherboard for Intel® Xeon® series processors Service Guide Rev. 1.
Copyright © 2012 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved. The trademarks mentioned in this manual are legally registered to their respective owners. Disclaimer Information in this manual is protected by copyright laws and is the property of GIGABYTE. Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for GIGABYTE’s “global” product offering. To better fit local marketrequirements and enhance product competitiveness, your regional office MAY have decided toextend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents Box Contents....................................................................................................................6 Safety, Care and Regulatory Information.........................................................................7 Chapter 1 Hardware Installation....................................................................................10 1-1 1-2 Installation Precautions...................................................................................
-2 Advanced Menu.............................................................................................. 42 5-2-1 5-2-2 5-2-3 5-2-4 5-2-5 5-2-6 5-2-6 5-3 Chipset Menu.................................................................................................. 55 5-3-1 5-3-1-1 5-3-1-2 5-3-2 5-3-3 5-4 5-5 North Bridge Configuration......................................................................................56 IOH Configuration........................................
Box Contents GS-R12PE/GS-R12PE1 Driver CD • The box contents above are for reference only and the actual items shall depend on the product package you obtain. The box contents are subject to change without notice. • The motherboard image is for reference only.
Safety, Care and Regulatory Information Important safety information Read and follow all instructions marked on the product and in the documentation before you operateyour system. Retain all safety and operating instructions for future use. • The product should be operated only from the type of power source indicated on the rating label.* If your computer has a voltage selector switch, make sure that the switch is in the proper position foryour area.
Federal Communications Commission (FCC) Statement Warning This is a class A product. In a domestic environment this product may cause radiointerferenceIn which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference when the equipment is operated in a commercial environment.
WEEE Symbol Statement The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.
Chapter 1 Hardware Installation 1-1 Installation Precautions The motherboard/system contain numerous delicate electronic circuits and components which can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully read the service guide and follow these procedures: • Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or warranty sticker provided by your dealer. These stickers are required for warranty validation.
1-2 Product Specifications Motherboard CPU GS-R12PE: GA-7PPSH GS-R12PE1: GA-7PPSH2 Support for Intel® Xeon® E5-2600 series processors in the LGA2011 package L3 cache varies with CPU Supports QuickPath Interconnect up to 8GT/s Enhanced Intel SpeedStep Technology (EIST) Support Intel Virtualization Technology (VT) Chipset Intel® C602 (Patsburg) Chipset Memory LAN Expansion Slot Onboard Graphics Mass Storage System Fans USB Internal Connec
Internal Connectors (Back Plane Board) Rear Panel I/O Front Panel LED/Buttons 12 x SATA/SAS 6Gb/s connectors 2 x 7-pin power connectors 2 x 4-pin power connectors (For optional inter HDDs) 1 x back plane board header 3 x SGPIO connectors 8 x Systen fan connectors 2 x USB 2.0/1.
Chapter 2 System Hardware Installation Pre-installation Instructions Perform the steps below before you open the server or before you remove or replaceany component. • Back up all important system and data files before performing any hardwareconfiguration. • Turn off the system and all the peripherals connected to it. • Locate the pin one of the CPU. The CPU cannot be inserted if oriented incorrectly. (Or you may locate the notches on both sides of the CPU and alignment keys on the CPU socket.
2-1 Removing System Cover Before you remove or install the system cover • Make sure the system is not turned on or connected to AC power. Follow these instructions to remove the system cover: 1. 2. 3. 4. 5. Loosen and remove the screws securing the back cover. Push down the indentation located at the side of the back chassis Slide the cover horizontally to the back using the traction pad and remove the back cover in the direction of the arrow.
2-2 Removing and Installing the Fan Duct Follow these instructions to remove/install the fan duct: 1. 2. Lift up to remove the fan duct To install the fan duct, align the fan duct with the guiding groove.
2-3 Installing the CPU Read the following guidelines before you begin to install the CPU: • Make sure that the motherboard supports the CPU. • Always turn off the computer and unplug the power cord from the power outlet before installing the CPU to prevent hardware damage. • Unplug all cables from the power outlets. • Disconnect all telecommunication cables from their ports. • Place the system unit on a flat and stable surface. • Open the system according to the instructions.
2-4 Installing the Heat Sink Follow these instructions to install the heat sinks: 1. 2. Apply thermal compound evenly on the top of the CPU. Remove the protective cover from the underside of the heat sink. Place the heat sink(s) on top of the CPU and tighten the four positioning screws.
2-5 Installing the Memory Read the following guidelines before you begin to install the memory: • Make sure that the motherboard supports the memory. It is recommended that memory of the same capacity, brand, speed, and chips be used. • Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage. • Memory modules have a foolproof design. A memory module can be installed in only one direction.
Due to CPU limitations, read the following guidelines before installing the memory in Four Channel mode. 1. Four Channel mode cannot be enabled if only one DDR3 memory module is installed. 2. When enabling Four Channel mode with two or four memory modules, it is recommended that memory of the same capacity, brand, speed, and chips be used for optimum performance.
2-4-3 DIMM Population Table 3 Slots Per Channel (UDIMM) 1DPC 2DPC 1.35V 1.5V 1.35V 1066, n/a n/a 1333 1066, n/a n/a 1333 1066, n/a n/a 1333 1066, 1066 1066 1333 1066, 1066 1066 1333 1.5V 1066, 1333 1066, 1333 1066, 1333 1066, 1333 1066, 1333 3 Slots Per Channel (RDIMM) 1DPC 2DPC 3DPC 1.35V 1.5V 1.35V 1.5V 1.35V 1.
2-6 Installing the PCI Expansion Card • Voltages can be present within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Ensure that the system is powered-down and all power sources have been disconnected from the server prior to installing a PCI card. Failure to observe these warnings could result in personal injury or damage to equipment. • The PCI riser assembly does not include a riser card or any cabling as standard.
2-7 Installing the Hard Disk Drive Read the following guidelines before you begin to install the Hard disk drive: • Take note of the drive tray orientation before sliding it out. • The tray will not fit back into the bay if inserted incorrectly. • Make sure that the HDD is connected to the HDD connector on the backplane. Follow these instructions to Hard disk drive: 1. 2. 3. 4. 5. Press the release button. Pull the locking lever to remove the HDD tray. Slide hard disk into blank.
2-7-1 Hard Disk Drive Security Lock The HDD bays incorporate a security screw to prevent accidental HDD release.To engage the lock, turn the security screw clock-wise toward the Lock symbol. To disengage the lock,turn the security screw counter clock-wise toward the Unlock symbol as shown.
2-8 Replacing the Back Plane Board Follow these instructions to replace the back plane board: 1. 2. 3. Remove the chassis cover. See Removing the System Cover on page 14. Loosen and remove the screws securing the back plane boardas illustration arrow show. Replace the back plane board into chassis and secure with screws.
2-9 Replacing the Power Supply Follow these instructions to replace the power supply: 1. 2. 3. Disconnect the power cables. Pull up the power supply handle and press the retaining clip on the right side of the power supply along the direction of the arrow. At the same time, pull out the power supply by using its handle. Insert the replacement power supply firmly into the chassis. Connect the AC power cord to the replacement power supply.
2-10 Replacing the FAN Assemblly Follow these instructions to replace the fan assembly: 1. 2. 3. Remove thefan assemble pulling the rear edge in the direction of the arrow. Lift up the fan assembly from the chassis. Reverse the previous steps to install the replacement fan assembly.
Chapter 3 System Appearance 3-1 Front View 2 3 1 No. 1 2. 3.
3-2 Rear View GS-R12PE 1 No. 1 2. 3. 4. 5. 6. 7. 8. 2 3 4 5 6 7 8 Decription Power modules VGA port Serial port RJ-45 LAN ports Management LAN port USB ports 10G LAN ports PCI Express card bays GS-R12PE1 1 No. 1 2. 3. 4. 5. 6. 7.
3-3 Front Panel LED and Buttons 8 No. Name 1. 2. 3. 4. 5. Power button and LED ID button and LED System Status LED HDD Status LED LAN 2 LED 6. LAN 1 LED 7. Reset button 8.
3-4 Rear System LAN LEDs GS-R12PE GS-R12PE1 1 2 4 3 5 1 No. Name Color 2. Connection/ Speed LED Activity LED Green Status On Blink On Activity LED 4. Connection/ Speed LED 5. Connection/ Speed LED 6.
3-5 Power Supply LEDs Power Supply LED Power Supply Status Color Power Switch On Blinking Green g Red gGreen Normal State Green Power Switch Off Green gRed Blinking gGreen Standby (AC In, Only +5VSB output) Blinking Green Power Fail Red Fan Fail Blinking Red - 31 - Hardware Installation
3-6 Hard Disk Drive LEDs LED2 LED1 Mode Description Hard disk drive is not present Non-RAID Hard disk drive is present but not active Hard disk drive is present and active Hard disk drive is not present LSI RAID (3rd RAID Controller) Hard disk drive is present but not active LED2 (Amber) Active Off On Off Blink Off Off Off On Off Hard disk drive is present and active Blink Off Location Blink Blink @ 4 Hz RAID failed (HDD remove) -- On Hard disk drive is rebuilding On/Blink Blink
Chapter 4 Motherboard Components 4-1 GA-7PPSH/GA-7PPSH2 Motherboard Components 1 2 49 50 3 4 5 6 48 7 47 46 45 8 9 51 52 44 10 11 53 54 43 12 13 55 56 42 14 41 40 39 38 16 17 30 29 37 15 18 19 28 27 36 20 21 26 25 35 34 22 33 32 23 31 24 - 33 - Hardware Installation
Item 1 2 3 4 ID_SW1 10GLAN2 10GLAN1 MLAN1 Code 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 GLAN1_2 COM_VGA1 P12V_AUX2 DDR3_P1_H2 DDR3_P1_H1 DDR3_P1_H0 DDR3_P1_G2 DDR3_P1_G1 DDR3_P1_G0 CPU1 ATX1 DDR3_P0_B2 DDR3_P0_B1 DDR3_P0_B0 DDR3_P0_A2 DDR3_P0_A1 DDR3_P0_A0 PWR_DET1 P12V_AUX1 CPU0 DDR3_P0_D2 DDR3_P0_D1 DDR3_P0_D0 DDR3_P0_C2 DDR3_P0_C1 DDR3_P0_C0 BP_1 SYS_FAN2 SYS_FAN1 F_PANEL1 MINISAS5 36 MINISAS4 37 38 39 40 41 42 MINISAS3 SATA0/1 MINISAS2 MINISAS1 USB2
43 44 45 46 47 48 49 50 51 52 53 54 55 56 USB1 TPM_1 SKU_KEY1 RAID_KEY1 COM2 PCI-E_2 BAT1 PCI-E_1 DDR3_P1_E0 DDR3_P1_E1 DDR3_P1_E2 DDR3_P1_F0 DDR3_P1_F1 DDR3_P1_F2 Front USB connector TPM connector PBG A SKU Select connector RAID Select connector Serial cable connector PCI-E slot 2 (Gen3 /x16 slot /x8 bus) Battery socket PCI-E slot 2 (Gen3 /x16 slot /x16 bus) Channel 1 slot 0 (for secondary CPU) Channel 1 slot 1 (for secondary CPU) Channel 1 slot 2 (for secondary CPU) Channel 2 slot 0 (for secondary CPU)
4-2 Jumper Setting 7 1 2 3 4 5 6 No. 1. 2. 3. Jumper Code BIOS WP1 (BIOS Write Protect Jumper) FLASH_DP1 (Flash Descriptor Security Jumper) SSB_ME1 (ME enable/ disable Jumper) Hardware Installation Jumper Setting 1-2 Close: Normal operation. (Default setting) 2-3 Close: Enable BIOS write protect function. 1-2 Close: Flash Descriptor Security Overridden 2-3 Close: Flash Descriptor Security in effect. (Default setting) 1-2 Close: Normal operation. (Default setting) 2-3 Close: Disable ME function.
4. 5. 6. 7. CLR_CMOS1 (Clearing CMOS Jumper) BIOS_RVCR1 (BIOS Recovery Jumper) PASSWORD1 (Skip Supervisor password Jumper) BMC_FRB1 (Force to Stop FRB3 Timer Jumper) 1-2 Close: Normal operation (Default setting) 2-3 Close: Clear CMOS data 1-2 Close: Normal operation (Default setting) 2-3 Close: BIOS recovery mode. 1-2 Close: Normal operation (Default setting) 2-3 Close: Skip supervisor password.
Chapter 5 BIOS Setup BIOS (Basic Input and Output System) records hardware parameters of the system in the EFI on the motherboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup, saving system parameters and loading operating system, etc. BIOS includes a BIOS Setup program that allows the user to modify basic system configuration settings or to activate certain system features.
Main This setup page includes all the items in standard compatible BIOS. Advanced This setup page includes all the items of AMI BIOS special enhanced features. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.) Chipset This setup page includes all the submenu options for configuring the function of North Bridge and South Bridge. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.
5-1 The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use arrow keys to move among the items and press to accept or enter other sub-menu. Main Menu Help The on-screen description of a highlighted setup option is displayed on the bottom line of the Main Menu. Submenu Help While in a submenu, press to display a help screen (General Help) of function keys available for the menu. Press to exit the help screen.
BIOS Information BIOS Version Display version number of the BIOS. Memory Information Total Memory Determines how much total memory is present during the POST. System Date Set the date following the weekday-month-day- year format. System Time Set the system time following the hour-minute- second format. Access Level Display the current accessing level information.
5-2 Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen.
5-2-1 PCI Configuration LSI 2008 Raid ROM (Optional)(Note) When enabled, This setting will initialize the device expansion ROM for the LSI 2008 RAID. Options available: Enabled/Disabled. Default setting is Enabled. Onboard LAN1/2 Controller Enable/Disable Onboard LAN controller . Options available: Enabled/Disabled. Default setting is Enabled. Onboard LAN3/4 Controller (Optional) Enable/Disable Onboard LAN controller . Options available: Enabled/Disabled.
PERR Generation When this item is set to enabled, PCI bus parity error (PERR) is generated and is routed to NMI. Options available: Enabled/Disabled. Default setting is Enabled. SERR Generation When this item is set to enabled, PCI bus system error (SERR) is generated and is routed to NMI. Options available: Enabled/Disabled. Default setting is Enabled.
5-2-2 Trusted Computing TPM Support Select Enabled to activate TPM support feature. Options available: Enabled/Disabled. Default setting is Enabled. TPM State (Note) Select Enabled to activate TPM State function. Options available: Enabled/Disabled. Default setting is Enabled. Pending Operation (Note) Determine the action when operation is pending. Options available: None. Default setting is None. Current Status Information Display current TPM status information.
5-2-3 CPU Configuration BIOS Setup - 46 -
- 47 - BIOS Setup
Socket 0/1 Information CPU Signature Displays the processor ID information. Microcode Patch Display Microcode patch. Max CPU Speed Display the maximum processor speed. Min CPU Speed Display the minimum processor speed. Processor Cores Display the information of the processor core. Intel HT Technology Display Intel Hyper Threading Technology function support information.
When disabled, the processor will not restrict code execution in any memory area. This makes the processor more vulnerable to buffer overflow attacks. Options available: Enabled/Disabled. Default setting is Enabled. Intel Virtualization Technology Select whether to enable the Intel Virtualization Technology function. VT allows a single platform to run multiple operating systems in independent partitions. Options available: Enabled/Disabled.
5-2-4 Runtime Error Logging Runtime Error Logging Support Enable/Disable Runtime error logging support. Options available: Enabled/Disabled. Default setting is Enabled.
5-2-5 SATA Configuration SATA Mode(Note) Select the on chip SATA type. IDE Mode: When set to IDE, the SATA controller disables its RAID and AHCI functions and runs in the IDE emulation mode. This is not allowed to access RAID setup utility. RAID Mode: When set to RAID, the SATA controllerenables both its RAID and AHCI functions. You will be allows access the RAID setup utility at boot time. AHCI Mode: When set to AHCI,the SATA controller enables its AHCI functionality.
5-2-6 SAS Configuration SCU devices Enable/Disable Patsburg SCU devices. Options available: Enabled/Disabled. Default setting is Enabled. Onboard SAS oprom Enable/Disable onboard SAS option ROM. Options available: Enabled/Disabled. Default setting is Enabled. SAS Configuration (Note) Device 0/1/2/3/4/5/6/7 Displays the installed HDD devices information. (Note) This item will appear when the SAS device is attached.
5-2-6 Serial Port Console Redirection - 53 - BIOS Setup
Console Redirection (Note) Select whether to enable console redirection for specified device. Console redirection enables users to manage the system from a remote location. Options available: Disabled/COM1/ COM2 or SOL.Default setting is Disabled. Terminal Type Select a terminal type to be used for console redirection. Options available: VT100/VT100+/ANSI /VT-UTF8. Default setting is ANSI. Bits per second Select the baud rate for console redirection.
5-3 Chipset Menu The Chipset menu display submenu options for configuring the function of North Bridge and South Bridge. Select a submenu item, then press Enter to access the related submenu screen.
5-3-1 North Bridge Configuration BIOS Setup - 56 -
5-3-1-1 IOH Configuration - 57 - BIOS Setup
IOH Configuration Intel(R) VT for Directed I/O Configuration Intel(R) I/OAT Enable/Disable Intel OAT Technology function. Options available: Enabled/Disabled. Default setting is Enabled. ATS Support Enable/Disable VT-d Engine Address Translation Service (ATS) support.. Options available: Enabled/Disabled. Default setting is Disabled. VGA Priority Define the display device priority. Options available: Onboard/Offboard. Default setting is Offboard.
Current Memory Mode Displays the cuurent memory mode. Memory mode can be determined in Memory Mode item. Current Memory Speed Displays the cuurent memory speed. Memory Mode Determine the memory mode. When set to Indendent mode, all DIMMs are available to the operation system. When set to Mirroring mode, the motherboard maintains two identical (redundant) copies of all data in memory.
5-3-1-2 DIMM Information BIOS Setup - 60 -
DIMM Information: DIMM Group: CPU Socket 0/1 DIMM Information CPU Socket 0: DDR3_P0_A0/DDR3_P0_A1/DDR3_P0_A2/ DDR3_P0_B0/DDR3_P0_B1/DDR3_P0_B2 DDR3_P0_C0/DDR3_P0_C1/DDR3_P0_C2 DDR3_P0_D0/DDR3_P0_D1/DDR3_P0_D2 Status CPU Socket 1: DDR3_P1_E0/DDR3_P1_E1/DDR3_P1_E2/ DDR3_P1_F0/DDR3_P1_F1/DDR3_P1_F2 DDR3_P1_G0/DDR3_P1_G1/DDR3_P1_G2 DDR3_P1_H0/DDR3_P1_H1/DDR3_P1_H2 Status The size of memory installed on each of the DDR3 slots.
5-3-2 South Bridge Configuration PCH Information: Name/Stepping Information Displays the name and stepping information of the south bridge. SB Chipset Configuration: PCH Compatibility RID Enable/Disable Compatibility RID function. Options available: Enabled/Disabled. Default setting is Disabled. Restore on AC Power Loss (Note) Defines the power state to resume to after a sys- tem shutdown that is due to an interruption in AC power.
5-3-3 ME Subsystem ME Subsystem Configuration Enable/Disable ME subsystem configuration. Options available: Enabled/Disabled. Default setting is Enabled.
5-4 Security Menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are two types of passwords that you can set: • Administrator Password Entering this password will allow the user to access and change all settings in the Setup Utility. • User Password Entering this password will restrict a user’s access to the Setup menus. To enable or disable this field, a Administrator Password must first be set.
5-5 Server Management Menu System Information Displays the BMC information of firmware version,SOR version, and FRU version. BMC LAN Configuration BMC LAN Configuration. Press Enter to access the related submenu. System Event Log System Event Log Configuration. Press Enter to access the related submenu. Select NCSI and Dedicated LAN Switch NCSI and dedicated LAN and send KCS command. Options available: Mode2(NSCI)/ Mode1 (Dedicated). Default setting is Mode1 (Dedicated).
5-5-1 System Information The System Management submenu is a simple display page for BMC information of firmware version,SOR version, and FRU version. Items on this window are non-configurable.
5-5-2 BMC LAN Configuration LAN Channel 1 Configuration Source Select to configure LAN channel parameters statically or dynamically (DHCP). Do nothing option willnot modify any BMC network parameters during BIOS phase. Options available: Static/Dynamic/Do Nothing. Default setting is Do Nothing. IP Address Display IP Address information. Subnet Mask Display Subnet Mask information. Please note that the IP address must be in three digitals, for example, 192.168.000.001.
5-5-3 System Event Log Erasing Settings Erase SEL Choose options fro erasing SEL. Options available: No/Yes,On next reset/Yes, On every reset. Default setting is No.
5-6 Boot Option Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. Boot Priority Order Boot Option Press Enter to configure the boot priority. By default, the server searches for boot devices in the following secquence: 1. Hard drive. 2. Network device. 3. UEFI device. Bootup Configuration Bootup NumLock State Enable or Disable Bootup NumLock function.
5-7 Boot Manager The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. Boot Override UEFI: Built-in EFI Shell Press Enter to configure the device as the boot-up drive.
5-8 Exit Menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Save Changes and Exit Saves changes made and close the BIOS setup. Options available: Yes/No. Discard Changes and Exit Discards changes made and close the BIOS setup. Options available: Yes/No. Save Changes Saves changes made in the BIOS setup. Options available: Yes/No. Discard Changes Discards all changes made in the BIOS setup.
5-9 BIOS Beep Codes 5-9-1 PEI Beep Codes # of Beeps 1 1 2 3 3 4 4 7 Description Memory not Installed.
5-10 BIOS Recovery Instruction The system has an embedded recovery technique. In the event that the BIOS becomes corrupt the boot block can be used to restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below: Recovery Instruction: 1. Change xxx.ROM to flashabl.rom. 2. Copy flashabl.rom and AFUDOS.exe to USB diskette. 3. Setting BIOS Recovery jump to enabled status.
4. Boot into BIOS recovery. 5. Run Proceed with flash update. 6. BIOS updated.
