User's Manual
Table Of Contents
- The handset at a glance
- Overview of display icons
- The base station at a glance
- Contents
- Safety precautions
- Gigaset A580 IP - more than just making calls
- VoIP - making calls via the Internet
- Gigaset HDSP - telephony with brilliant sound quality
- First steps
- Operating the handset
- Menu trees
- Making calls with VoIP and the fixed line network
- VoIP telephony via Gigaset.net
- Network services
- Using lists
- Using the directory
- Saving the first number in the directory
- Storing a number in the directory
- Order of directory entries
- Selecting a directory entry
- Dialing with the directory
- Managing directory entries
- Using Shortcut keys
- Transferring the directory to another handset
- Copying a displayed number to the directory
- Copying a number from the directory
- Using the network mailbox
- ECO DECT: Conserving energy
- Setting the alarm clock
- Using multiples handsets
- Handset settings
- Changing the date and time
- Changing the display language
- Activating/deactivating the screensaver
- Quickly accessing functions
- Activating/deactivating auto answer
- Changing the handsfree/earpiece volume
- Setting ringers
- Activating/deactivating advisory tones
- Setting the battery low tone
- Restoring the handset default settings
- Setting the base station via the handset
- Making VoIP settings on the handset
- Operating the base station on the PABX
- Setting the phone with the PC
- Connecting the PC with the telephone's Web configurator
- Logging in, setting the Web configurator language
- Logging off
- Using the Web pages
- Menu bar
- Navigation area
- Working area
- Buttons
- Opening Web pages
- Setting the phone with the Web configurator
- Configuring the IP
- Configuring telephone connections
- Optimizing voice quality for VoIP connections
- Setting the telephone's default connection
- Activating the fixed line network connection as an alternate connection
- Assigning send and receive numbers to handsets
- Activating Call Forwarding for VoIP connections
- Entering your own area code, activating/deactivating an automatic area code for VoIP
- Activating/deactivating network mailbox, entering numbers
- Setting DTMF signaling for VoIP
- Defining Flash key functions for VoIP (hook flash)
- Configuring call forwarding via VoIP
- Defining local communication ports for VoIP
- Messaging
- Configuring info services/activating idle display
- Changing internal handset numbers and names
- Transferring handset directories to/from the PC
- Activating VoIP status message display
- Starting a firmware update
- Activating/deactivating the automatic version check
- Copying the date/time from time server
- Querying the phone status
- Getting help with your phone
- Protecting our environment
- Appendix
- FCC / ACTA Information
- Gigaset A580 IP - free software
- Accessories
- Glossary
- Index
- Mounting the charging cradle to the wall
- Mounting the base station to the wall
141
Getting help with your phone
Gigaset A580 IP / US English / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 24.04.2009
Version 8, 03.09.2008
Getting help with your phone
Questions and answers
If you have any questions about the use of your phone, you can contact us
24/7 at www.gigaset.com/customercare
. The table below contains a list of
common problems and possible solutions.
Please note
To ensure the quickest and most efficient response from Customer Service,
please have the following information available:
u Version of firmware, EEPROM and your phone's MAC address
You can check this information with the Web configurator (£
Page 140).
For displaying the MAC address on your handset, £
Page 93
u VoIP status code (£ Page 145)
For problems with VoIP connections, set VoIP status messages to be dis-
played on your handset (£
Page 90, Page 136). These messages contain a
status code that helps when the problem is analyzed.
The display is blank.
1. The handset is not switched on.
¥ Press and hold the End Call key a.
2. The battery is flat.
¥ Charge the battery or replace it (£ Page 11).
"
Base" flashes in the display.
1. The handset is out of range of the base station or the base station's range has
decreased because Eco mode is active.
¥ Move the handset closer to the base station.
¥ If necessary, deactivate Eco mode (£
Page 69).
2. The handset has been deregistered.
¥ Register the handset (£ Page 71).
3. The base station is not turned on.
¥ Check the base station's power adapter (£ Page 18).
4. The base station firmware is currently being updated (automatically).
¥ Please wait until the update is complete.