User's Manual
Table Of Contents
- The handset at a glance
- Overview of display icons
- The base station at a glance
- Contents
- Safety precautions
- Gigaset A580 IP - more than just making calls
- VoIP - making calls via the Internet
- Gigaset HDSP - telephony with brilliant sound quality
- First steps
- Operating the handset
- Menu trees
- Making calls with VoIP and the fixed line network
- VoIP telephony via Gigaset.net
- Network services
- Using lists
- Using the directory
- Saving the first number in the directory
- Storing a number in the directory
- Order of directory entries
- Selecting a directory entry
- Dialing with the directory
- Managing directory entries
- Using Shortcut keys
- Transferring the directory to another handset
- Copying a displayed number to the directory
- Copying a number from the directory
- Using the network mailbox
- ECO DECT: Conserving energy
- Setting the alarm clock
- Using multiples handsets
- Handset settings
- Changing the date and time
- Changing the display language
- Activating/deactivating the screensaver
- Quickly accessing functions
- Activating/deactivating auto answer
- Changing the handsfree/earpiece volume
- Setting ringers
- Activating/deactivating advisory tones
- Setting the battery low tone
- Restoring the handset default settings
- Setting the base station via the handset
- Making VoIP settings on the handset
- Operating the base station on the PABX
- Setting the phone with the PC
- Connecting the PC with the telephone's Web configurator
- Logging in, setting the Web configurator language
- Logging off
- Using the Web pages
- Menu bar
- Navigation area
- Working area
- Buttons
- Opening Web pages
- Setting the phone with the Web configurator
- Configuring the IP
- Configuring telephone connections
- Optimizing voice quality for VoIP connections
- Setting the telephone's default connection
- Activating the fixed line network connection as an alternate connection
- Assigning send and receive numbers to handsets
- Activating Call Forwarding for VoIP connections
- Entering your own area code, activating/deactivating an automatic area code for VoIP
- Activating/deactivating network mailbox, entering numbers
- Setting DTMF signaling for VoIP
- Defining Flash key functions for VoIP (hook flash)
- Configuring call forwarding via VoIP
- Defining local communication ports for VoIP
- Messaging
- Configuring info services/activating idle display
- Changing internal handset numbers and names
- Transferring handset directories to/from the PC
- Activating VoIP status message display
- Starting a firmware update
- Activating/deactivating the automatic version check
- Copying the date/time from time server
- Querying the phone status
- Getting help with your phone
- Protecting our environment
- Appendix
- FCC / ACTA Information
- Gigaset A580 IP - free software
- Accessories
- Glossary
- Index
- Mounting the charging cradle to the wall
- Mounting the base station to the wall
142
Getting help with your phone
Gigaset A580 IP / US English / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 24.04.2009
Version 8, 03.09.2008
Handset does not ring.
1. The ringer melody is deactivated.
¥ Activate the ringer melody (£ Page 82).
2. Call forwarding set to
All Calls.
¥ Deactivate call forwarding (VoIP £
Page 53/Page 121).
You cannot hear a ringer melody/dialing tone from the fixed line network.
The phone cord supplied has not been used or has been replaced by a new cord with the
wrong pin connections.
¥ Please always use the phone cord supplied or ensure that the pin connections are
correct when purchasing from a retailer (£
Page 152).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Re-enter system PIN.
Have you forgotten the system PIN?
¥ Reset the base station to set the system PIN back to 0000 (£
Page 85).
The other party cannot hear you.
You have pressed the k key or the
§Mute§ Display key. The handset is "muted".
¥ Press the or
§On§ Display key to re-activate the microphone (£ Page 45).
When making calls from the fixed line network, the caller's phone number is not
displayed although CID (£
Page 42) is set.
Caller ID is not enabled.
¥ The caller should ask his network provider to enable Caller ID (CID).
You hear an error tone when keying an input (a descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide if necessary.
You cannot connect to the router and the phone is assigned a static IP address.
¥ Check on the router whether the IP address is already being used by another device
in the LAN or belongs to the block of IP addresses that is reserved on the router for
dynamic address assignment.
¥ If necessary, change the phone's IP address (£
Page 91).
You have made a call via VoIP but cannot hear the other caller.
Your phone is connected to a router with NAT/firewall.
¥ Your STUN server (£
Page 112) or outbound proxy (£ Page 113) settings are
incomplete or incorrect. Check the settings.
¥ No outbound proxy is entered or the outbound proxy mode
Never is activated
(£ Page 113) and your phone is connected to a router with symmetric NAT or a
blocking firewall.
¥ Port forwarding is activated on your router, but no permanent IP address has been
assigned to your phone.
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