User's Manual
Table Of Contents
- The handset at a glance
- Display symbols
- The base at a glance
- Contents
- Safety precautions
- Gigaset C590/C595 - more than just a telephone
- First steps
- Using the phone
- Menu overview
- Making calls
- Using the directory and lists
- Operating the answering machine on the Gigaset C595 base
- Using the network mailbox
- ECO DECT
- Setting the alarm clock
- Using several handsets
- Using a handset as a room monitor
- Handset settings
- Base settings
- Connecting the base to the PABX
- Troubleshooting
- Appendix
- FCC / ACTA Information
- Service (Customer Care)
- Accessories
- Mounting the base on the wall
- Mounting the charging cradle on the wall
- Index
53
Troubleshooting
Gigaset C590/C595 / USA-CAN engl / A31008-M2101-R301-1-3S19 / appendix.fm / 28.07.2009
Version 4, 16.09.2005
Troubleshooting
If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥ Press and hold the end call key a.
2. The battery is dead.
¥ Charge the battery or replace it
(¢ page 12).
Not all menu options are displayed.
The menu display is reduced (Standard mode).
¥ Activate extended menu display (Expert
mode) (¢page 25).
No Base flashes on the display.
1. The handset is outside the range of the
base.
¥ Move the handset closer to the base.
2 The range of the base is reduced because
Eco Mode is activated.
¥ Deactivate Eco Mode (¢ page 41) or
reduce the distance between the hand-
set and the base.
3. The base is not switched on.
¥ Check the main adapter of the base
(¢ page 10).
Please registerhandset flashes on the display.
Handset has not been registered with the base
or has been deregistered.
¥ Register the handset (¢page 42).
Handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢ page 49).
2. The telephone only rings when the phone
number is transferred.
¥ Activate the ringtone for anonymous
calls (¢ page 49).
You cannot hear a ringtone/dialing tone
from the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the
wrong pin connections.
¥ Please always use the phone cord supplied
or ensure that the pin connections are cor-
rect when purchasing from a retailer
(¢ page 10).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢page 51).
You’ve forgotten the system PIN.
¥ Reset the system PIN to 0000 (¢page 51).
The other party cannot hear you.
You have pressed the MUTE key h.
The handset is "muted".
¥ Activate the microphone again
(¢ page 28).
The number of the caller does not display
despite CID.
Calling Line Identification (CID) is not enabled.
¥ The caller should ask the network provider
to enable Calling Line Identification (CID).
You hear an error tone when keying an input
(a descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user
guide if necessary.
You cannot listen to messages on the net-
work mailbox.
Your PABX is set for dial pulsing.
¥ Set your PABX to tone dialing.