User's Manual
Table Of Contents
- Gigaset DX800A all in one - your perfect companion
- Base overview
- Display icons
- Contents
- Safety precautions
- First steps
- Operating the base
- Menu tree
- Making calls
- Making calls using network services
- Using lists
- Using directories
- Using the local base directory
- Directory entries
- Saving number(s) in the directory - new entry
- Order of directory entries
- Searching for a directory entry
- Dialling with the directory
- Managing directory entries
- Exchanging directory/entries with handsets
- Transferring the directory/entries as a vCard with Bluetooth
- Receiving a vCard with Bluetooth
- Adding a displayed number to the directory
- Copying a number or e-mail address from the directory
- Saving an anniversary in the directory
- Using online directories
- Using the private net directory
- Using the Gigaset.net directory
- Using the local base directory
- Making cost-effective calls
- E-mail notifications
- Info centre - continuous Internet access from your phone
- Operating the base's answering machine
- Operating via the base
- Activating/deactivating and setting answering machine mode
- Recording a personal announcement/advisory message
- Playing back announcements
- Deleting announcements/advisory messages
- Playing back messages
- Deleting messages
- Accepting a call from the answering machine
- Diverting an external call to the answering machine
- Activating/deactivating two-way record
- Activating/deactivating call screening
- Setting the recording parameters
- Operating when on the move (remote operation)
- Operating via the base
- Using the network mailbox
- ECO DECT: Reducing energy consumption and radiation
- Setting an appointment (calendar)
- Setting the alarm clock
- Connecting/using other devices
- Registering handsets
- De-registering handsets
- Locating a handset (paging)
- Making internal calls
- Changing the name of an internal party
- Changing the internal number of an internal party
- Using Bluetooth devices
- Activating/deactivating Bluetooth mode
- Registering Bluetooth devices
- Editing the list of known (trusted) devices
- Rejecting/accepting an unregistered Bluetooth device
- Changing the Bluetooth name of the base
- Using a Bluetooth headset
- Using data devices
- Using GSM mobiles (Link2mobile)
- Simultaneous Bluetooth connections
- Connecting a fax machine
- Connecting and using a wire-bound headset
- Setting up the base
- Configuring the system settings
- Setting the date and time manually
- Protecting against unauthorised access
- Setting your own area code
- Setting the base's IP address in LAN
- Setting up/deleting connections (MSNs)
- Configuring VoIP connections
- Assigning send and receive connections to internal parties
- Updating the phone firmware
- Activating/deactivating the DECT interface
- Activating/deactivating the FAX port
- Restoring the base to the default settings
- Checking the base's MAC address
- Changing the default connection
- Connecting the base to a PABX
- Industry Canada Certification
- FCC / ACTA Information
- Service (Customer Care)
- Environment
- Appendix
- Glossary
- Accessories
- Index
142
Service (Customer Care)
Questions and answers
If you have any questions about the use of
your base, visit our website at
www.gigaset.com/service
for assistance 24/7. The table below contains
a list of common problems and possible
solutions.
Registration or connection problems with a
Bluetooth headset.
¥ Reset the Bluetooth headset (see the user
guide for your headset).
¥ Delete registration data from the base by
deregistering the device
(¢page 110).
¥ Repeat the registration process
(
¢page 109).
The display is blank.
1. The base is not connected to the mains power
supply.
¥ Check the mains connection
(¢page 15).
2. The backlight is deactivated because a time
control was activated
(¢page 119).
¥ Press any key on the base to temporarily
activate the display backlight.
Or:
¥ Deactivate the time control
(¢page 119).
No connection between the base and handset.
1. Handset is out of the range of the base.
¥ Move the handset closer to the base.
2. Range of the base has been reduced as
Eco mode is active.
¥ Deactivate Eco Mode
(¢page 100) or
reduce the distance between the handset
and the base.
3. The handset has not been registered to the
base or was deregistered due to the registra-
tion of an additional handset (more than
six DECT registrations).
¥ Register the handset with the base
(
¢page 104).
4. The firmware is currently being updated.
¥ Please wait until the update is complete.
5. Base is not switched on.
¥ Check the power adapter for the base
(
¢page 14).
The base does not ring.
1. The ringer is switched off.
¥ Activate the ringer (¢ page 121).
2. Call divert set for "All Calls".
¥ Deactivate call divert (¢ page 58).
3. The connection on which the call is received is
not assigned to the base as a receive connec-
tion.
¥ Change the assignment of receive connec-
tions
(
¢page 104).
The display shows "Please check phone connec-
tion".
Connector to the telephone network may not be
plugged in.
¥ Check the telephone connection
(
¢page 14).
You cannot hear a ringer/dialling tone from the
fixed line.
The supplied phone cable is not being used or
the phone cable may be faulty.
¥ Replace the phone cable. When purchasing
from a phone retailer, ensure the cable has
the correct jack pin connections
(¢page 149).
Phone does not ring after setting up the phone
number (MSN).
The area code has been stored with the MSN.
£Save MSN without area code.
Some of the network services do not work as
specified.
Features are not activated.
£Query with the network provider.
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Repeat input of system PIN.
The other party cannot hear you.
You have pressed the mute button P.
The base is "muted".
¥ Unmute the microphone
(¢page 57).
The number of the caller is not displayed
despite CLIP/CLI being activated.
Calling Line Identification is not enabled.
¥ The caller should ask the network provider to
enable Calling Line Identification.